McDonald's in Dallas

“Way too slow. MANY employees standing around in a back room talking and not working. If they couldn't be preparing the food, they could have been cleaning, restocking supplies etc making things easier later. My drink sat there with the ice melting while the food was served to me which by the way was cold.“

“It's McDonald's. The patties on the regular cheese burger are a decent size. Sometimes, they are little hockey pucks. Now, the whole reason anyone goes to MICYDs is because of the fries. Before you pull away, check the fries. If they are hot, crispy, and glistening with a bit of fry oil, send them back and ask for new ones... They will do it.“

“What I liked about this McDonald’s is that they never charge me for anything extra when I get their food, they have some good breakfast and good coffee and I love their breakfast all day with the chicken strips too if they ever bring it back.“

“Look I know, it’s an airport McDonald’s. How good could it really be? How bad could it really be? Let me tell ya, a lot of places start to throw service and quality out the window when the lines start piling up at DFW. But not these guys. These unsung heroes holding it down in D Terminal don’t even flinch. They’re on a mission, and that mission is to provide the best experience anyone can have at a McDonald’s. At this point you’re probably thinking, “get a load of this guy, he must be the manager.” Nope, but the way that man was dishing out orders with a smile left and right, maybe I wish I was. Nobody walks into an airport McDonald’s with high expectations, but this place was cranking out photo-worthy McGriddles and piping hot hash browns on this fine Sunday morning and it could not go unnoticed. “

“Great kids play area. The staff is very polite and friendly. Most of the time the areas are very clean but there have been times when it not (people problem really and less about the staff). It's McDonald's, not really high expectations but this location is better than most.“

“I'm very sorry that so many people seem to be having bad experiences at this location recently, but the experience I had tonight was one I'll never forget. I just had to acknowledge the young lady at the drive through window when I came through. Clara was such a blessing! I had not been having the best night & her personality, patience, and amazing customer service skills turned my whole night around. She needs a raise, a promotion, and all the recognition she can get. Thank you again Clara! You are incredible!“

“Went to get food for my uncles wife and kids. We got everything to go, so we went through the drive-through. It was crowded, but still, we didn't wait much on the line, and the food was fresh. It was well packed, and the order was good which it was big so i was delighted, no mistakes, or missing items were part of our “

“The service is good, but some employees leave their cars parked in the disabled area and I say that they are employees because I pass by there early in the morning and at lunch time. There are still people parked, we must respect the handicapped parking spaces.“

“The driveway was one way in. If you're coming off of Lovers Lane you have to go in the store entrance not the side street otherwise you will miss the drive up to order and you have to park in the back spaces and walk-in. But now I know.“

“this will always be my favorite mcdonald’s to come to. i see people saying homeless come up to them but the management and employees really do try to get them to leave but there’s only so much they can do. workers treat us like family we love it “

“This place is very clean and has an increbible stàff! The food is always hot and fresh! Good work guys!Dietary restrictions: They have salads and dont mind altering the ingredients used on their products.Parking: There is plenty of parking all around the bldg.“

“The workers are friendly and they remember their customers. It's a great experience when your not just a number. I will continue to come to this location in the future.Parking: There usually is a spot for you to park if you are playing on dining in. Most of the traffic is drive thru.“

“They're very nice when face to face at the counter. In the drive through, the rep was pleasant and professional.Vegetarian options: There really aren't any vegetarian options here. Fries and a side salad, but not really much else. The stopped selling the more filling salads. Everything else really focuses on the burger.Kid-friendliness: This location is very kids friendly and easy to get the kids fed.Wheelchair accessibility: There is wheelchair accessible parking, and there are tables that are wheelchair accessible.“

“I order through Uber Eats forMcDonalds. And My food was HOT. I ordered 2 Fish sandwich combo.Thanks to the people that cooked & The Delivery person. The date 5/29 at 00:22. Today I decided to drive to the Hampton Store and picked up 2 Flaps. A Pleasant experience.Hats off to the great employees at this location.BIG THANKS“

“I am here to celebrate Raymon!!! My family and I pulled up to his window and left full of joy... he was THE ABSOLUTE BEST!!! Despite the fact that he'd had a long day and it's not over until midnight, still one hour to go, he was drenched in joy, humility, kindness, and hospitality. When my 6 year old daughter heard he's there until midnight she said, "You gotta be kidding me!!" I think that made his day just as much as he made ours?The food is the norm, but I'd come back here to visit Raymon any day of the week.“

“This McDonald's is amazing but it does have its bad days. Sometimes I think the workers don't wanna be there. Other than that their pretty friendly & my food has always been fresh & good. Lately everything has been amazing!“

“If you're not looking for it or paying attention to your GPS then you will miss this near-hidden Mickey D's location! It's tucked a bit away between a liquor store on one side and a larger shopping center just behind it. The food was great, service was okay, kinda MEH ?, but it has potential to be a really good store. Maybe I'll see YOU there!? ???“

“The food, the service and the employees are all speedy and delightful. Grateful for this location and the women who run it because I've never had a complaint and would rather go into the mcdonalds in walmart than to be asked to pull forward and wait 15 minutes while my fries get cold and burgers are just being made at the next nearest location. 5 stars for the best location within 10 miles.Wheelchair accessibility: Open enough spaces to wheel through.“

“The ONLY reason they didn't get 5 stars is because I was meeting a friend from outta town so we bought our meals and then went to go sit and catch up but they have a strict 30min policy so while we were catching up yes we had finished our meaĺ but they kicked us out bc they have a 30 min dinning policy ....“

“This is the prettiest and cleanest mcdonalds I've ever been to. Feels like a cute café inside. Tables were clean with nice chairs and flowers on the table.The staff is super nice and the food was hot and good. Had not been to a mcdonalds dinning room in years and this was a please surprise. They have the option of ordering in a big screen or with a person. Recommend this mcdonalds“

“The service is rather quick. I noticed that the cash register person who attended me also was very kind and friendly to other customers. It also help that she was bilingual. The food came out fast too. The fries were nice and hot! But the chicken sandwich was all right. I think I'm gonna stick to the quarter pounder.“

“This location is close to my job and I must say they do get packed in the mornings but the employees are on a roll and the line moves fairly quickly. Never had my order wrong or dealt with rude employees here. The employees are very friendly and have great customer service at least during the breakfast hours.“

“Well their i thinking my past experiences here were the sum of total experience well I got a racial wake up call today the lil short Mexican manager made me so frustrated today passing over my order to help other people "Mexicans" that came after me that's not the end I tried asking her about my order and she didn't even bother to help me she just mumbled some things like " punto thinta"then she proceeded to the next person in line and after a whole hour of sitting here my order was at the top of the screen number "662"i just knew it was time for me to go but not without one more disrespectful gesture from this fine establishment so I'm waiting and waiting and I look up 662 had left the screen and behold it's sitting on the counter it looked as if she had grabbed my order balled it up and just sat it on the counter without calling it out she had done all the orders before that particular one and all the orders after at and I just took it and left but not without her picture“

“I'm not sure if this McDonald's is a franchise or not,I can tell you this. The kids and adults that work here are absolutely fantastic. They go out of their way to make sure that you're happy. They are very outgoing and seem genuinely appy to see you. When you come. More than once a week,They remember you and they treat you as such. I love the food here. It's been newly remodeled, it's clean and nice, it's just a good McDonald's.“

“Come here and see melanie!! She is so sweet and amazing. She was so sweet to my babies and the lady next to us. Gave us all hugs and was so radiant with her light. So so amazing. I cant even begin to say how this was my best mcdonalds experience and just made our day. Whatever yall do mcdonalds, give this lady what she deserves ?“

“Placed my order 1 min away from this location. Drove up, clicked the "I am here" button. Walked in, sat down for what felt like 5 seconds and my order was complete. Ordered a bacon,egg, cheese biscuit & Hasbrouck with a iced coffee. The manager asked if I needed condiments. She just didn't send me off without asking. Employees looked well groomed and they were friendly. Environment was very clean.“

“Great service! The restaurant was clean. They were even cleaning the bathrooms when we went in. The employees were really nice. The food was out way faster than any other McDonald’s I’ve been to in years. It also tasted great, and the order was correct. Great location!“

“The place was clean and the workers when they bothered to acknowledge you seemed nice, though I was the only one at the counter and I was trying to get a refill had asked 3 times to 3 different people was about to loose my cool when the girl taking drive thru orders came to my rescue. Even the manager had ignored me. They weren't that busy customer wise but they looked very over crowded in the kitchen area way to many people on the clock. They were constantly bumping into each, but that has nothing to do with the food and serviceWifi was horribly slow had to use it outside to get my rewards number.“

“We were greeted with plenty of smiles as soon as we walked inn. It just took a few minutes for us too place our order. Once we placed our order it only took a few minutes for our order too be made. We were able too enjoy our freshly made breakfast.“

“It is very interesting how the inside of McDonalds has changed over the years! This location has numerous self-serve kiosks instead of the typical cashier counter set up. You order on the kiosk and can choose to dine in or take it to go. The kiosks are large, touch-screen, and easy to read. You are able to get a code from your McDonald’s app and enter it into the kiosk if you like to use their points system. If you dine in, you take a number and have a seat then they bring your food to you, like Whataburger. The atmosphere and decor is more modern/industrial and I found it nice. The dining area was clean. You are not able to self-serve your drinks at this location. Staff were pleasant and quick.“

“This Mickey D's is usually on their game, but there have been a couple times when I've had issues. There are a lot of young people working there, as is the norm for most fast food restaurants, and they have a tendency to spend too much time chitchating with each other while customers are waiting to be served. They have messed up my order a couple times, and some of the prices on the menu don't match what they are charging. I stop here out of convenience, (don't have to detour on my way home from work) but I have visited less because of the issues I've experienced.“

“This McDonald's is phenomenal, I have never been to a mc Donald's that serves you as fast as this one the people are all in good spirits , the energy. In this place is good everyone smiling and greeting customers the way they should they go above and beyond their job description I'm sure the food is always fresh and hot I never get fries that have been sitting around all day I love i eat here almost everydayKid-friendliness: They are kid friendly I always see kids there on the other side where they have a slide and other things for kids to play on“

“First time at this location and my experience was great! My order was perfect, arrived quickly and they even handed my order to me as I was on my way back to my table from the restroom. I'm not sure how they knew it was my order but they did! The store was very clean and breakfast was immensely satisfying.“

“Great Customer Service!!!Vegetarian options: Sales salads.Dietary restrictions: Suger free items.Parking: Has parking all around the restaurant.Kid-friendliness: Has playground for kids.Wheelchair accessibility: Accessible to all wheelchairs.“

“Love McDonald's and it's food but it's always crowded inside and outside. But enough space to move so it's enjoyable. Every time I come here theres a lot of cleaning going on but not like right beside when ur eating. But I like it because it means that they aren't very dirty but they might be some expectations. 9/10“

“Tried the new Bacon Ranch McCrispy today. Very good! Of course they will take it away soon. This place usually makes the food very well, but I think they have a bunch of new employees or something because I keep ordering large fries and getting medium. Not getting napkins or a straw in my bag and the people at the food window are always getting confused as to what I ordered. The seem unorganized, but maybe they are just new and will get the hang of it.“

“The place was clean, the staff was busy and nobody was standing around.. really nice to see not a single person on a phone.. good job management... The problem I have, is the new self service is that the staff don't greet u, when u come in and they seem to be scared to talk to you when u ask them anything....“

“I'm certain you all have been in a McDonald's. They are pretty much all the same. My wife and I used the drive-through. The lane was void of any debris. We ordered at the first window, and the young man was very polite and processed the order correctly and professionally. The order was exactly as we placed, proper temperature, and yummy. The only problem was that I forgot to get something for my Great Dane!Parking: The parking lot is directly adjacent to Wendy. There is plenty of space - most of the time.Wheelchair accessibility: There is only one entrance from the parking lot, which is wheelchair accessible.“

“I use to visit this McDonald's alot once I moved to Texas. Food was always hot and fresh. They nuggets don't be soggy, they fries don't be greasy, everything be on point. It was always female's working. I didn't even eat McDonald's no more they had got so bad where I'm from. When it's cooked right it's alright after all. So my experience at this McDonald's was awesome!“

“Who would had thought that you can have a good time at McDonald. I was impressed and actually surprised when they brought our orders to our table. The meals were fresh and tasty. The Fries were on point for me and the service was fast and on time.Kid-friendliness: I loved that they had the playground/ area for kids. It was clean and I believe noise controlled. My boys had a good time playing and bonding with their baby sister. It was so much fun.“

“We were in a hurry and although there were a few cars ahead on us in the drive-thru, the line moved fairly quickly. We were in and out of there in just under 10 minutes. The only thing is, they forgot one of our fries. Otherwise, it was the true meaning of fast food that we needed. ?“

“Staff is usually friendly. Rarely gets our order wrong. Could use some work on the drive thru time but overall good experience.ATE: Since my last review, my opinion has changed somewhat. For a while, every time we'd order, typically using the mobile app, we'd always have missing items, or it would take 20+ minutes to receive our order or both. Many of the staff are overly nonchalant and don't seem to care, which I kinda get because it's a fast food "teenagers" job, but if you're going to be in a customer service position, always having they type of attitude isn't going to go over well. Rude customers are a different story. Will we still go here? Yes, because it's closer to our home and sometimes we're lazy and sometimes don't want to cook.“

“Service was very prompt. The front cashier clerk was very friendly gave service with a great big smile. Very patient as well. She even wished me happy holidays and said to have a blessed day. Restaurant is very clean and well presentable.Parking: They have extended parking in the back right side near the drive thru.Kid-friendliness: Very kid friendly, they have an inside play area for the kids to play in and it's very clean and homely feeling.Wheelchair accessibility: There is wheel chair accessible and even bathrooms.“

“I ordered a quarter pounder with just meat and cheese only they asked me like 5 times to make sure then I get my food and it's like they were pranking me they literally put everything they could find on my burger so please check your food do not just drive “

“This is really a review for the McDonald's at gate A17 in the DFW Airport and not the one at gate A25. Santos was so friendly especially after I had a long day of travel. He was super friendly near closing time and all of our food was prepared exactly as ordered and served hot. It was great. Thank you for your kindness.“

“Just wanted to brag on the staff a little from last night! I came through the drive through just for something sweet and they recommended the cookies and they were so fresh and gooey and delicious. I had to go back through and get more ?! Shoutout to the peeps working last night and this location in general for making my Friday night with their yummy cookies! ❤️‍?“

“Super friendly staff! Be careful in drive thru, Dallas folks tend to skip past the proper line to wait in and jump into the second drive thru speaker all the time. Dallas people are pretty rude. This staff onsite handles it well though!Kid-friendliness: Good kid meals.“

“Nothing has changed with them, fries good when they are hot, price still high and the taste is okParking: Lots of cars, you have to be careful when backing out into drive thru LaneKid-friendliness: Just kind friendlyWheelchair accessibility: Wheelchairs are easy to get in and out, as well as the restrooms“

“Overall this store was good. Clean parking lots and windows. Only hold up seemed to be slight confusion between the cooks and expediter/drive thru. It wasn't busy at all yet there was maybe 4 cars including myself in the line. Yet 3 out of the 4 cars were asked to pull forward and wait for their food to be brought out. Along with some confusion on the workers face as to what bags went to what orders. The Dr pepper slush I had ordered fell short on the flavor department. Kinda disappointed in that.“

“Patience. Key word is be patient. I get folks on here will complain about how slow or how 'deaf' the employees are here, but of all the times I've been here they've been actually quite proficient at their jobs. Only difference is most people dont understand that fast food workers dont need to take your bullshit if you're giving them lip because your precious time is being spent. Maybe pick up cooking if you cant spare the time to wait or repeat yourself. At least then the only person you can upset is yourself. The food is always some of the best mcdonalds I've had since coming back to the States, and while the language barrier can prove to be a little difficult at times, we always come to an understanding and I leave very happy because the food is always fresh. And theres a big difference between being curt and being rude; these people deal with entightled assholes who are too high up their own asses to respect the job or the people that work there. I literally observed the manager deal with a pretend 'guest' in the most professional way possible, and when I came to him about an order that got messed up, he was quite speedy and prompt with the service and gave me a quick apology. I appreciate his hustle and everyones hustle in that establishment. I genuinely really like the folks here. All it takes is for you to step outside your own little safespace to understand that this is a great Mcdonalds with great workers backing it.“