I bought tickets Dining in the Dark to surprise my husband with a different experience for his 60th birthday. I read views and thought this would a great surprise.I read the instructions before the date of the event. We got there early (20 mins as per instructions) and was told we wouldn't be seated until 5 mins before event was suppose to start ("6pm").The event started at around 645pm. It seemed a little unorganized. We were seated and donned our blindfolds. We received the appetizer. Then came the 30 to 40 minute wait for our main course. It took so long my husband became in- patient and lift his blindfold (because we could hear the sounds of utensil on the plates). He saw everyone in our area eating except us. We both raised our hand (as per instructed if we need assistance). We both asked where our meal was. The staff member Said your plates are on the way. We received our main course about to 10 minutes later. The staff who served us said "be careful the plate is hot". NO IT WAS NOT!!! The meal was room temperature, at best Not hot nor warm. The meal was bland but tasty/edible (table had no salt or pepper on it). After the main course we were allowed to remove our blindfolds.We did a Q and A session with the Chef. Then we put our blindfolds back on for dessert.The dessert was not worth the wait. At this point we paid our tab and left.This experience was VERY LACK LUSTER!!! Our experience was NOT WORTH IT!!!My entire cost (ticket $76.00 x2, Ticket fee of $19.00 x2, the automatic food gratuity $10.00 x2, the 2 drinks we order $24.00 and the automatic 20 % gratuity on the check. Total over $250.00) You do the math. NOT WORTH IT!!!I am/We are VERY DISAPPOINTED!!!A WASTE OF a Beautiful Saturday and money
Atmosphere: 2
Food: 3
Service: 2
shane conaway
Thanks!
Atmosphere: 5
Food: 5
Service: 5
Lilly Justice
Had drinks and a side while waiting for a hotel event. They had a few options labeled vegan so we tried the side of broccoli and it was actually amazing. I would go back just to eat broccoli!
Atmosphere: 5
Food: 5
Service: 5
MartiniPlease
We ate their two mornings in a row as we were staying at the hotel. The first day, the hostess did not seem to care anyone was waiting and when she finally came to the front told us it would be 10 minutes notwithstanding there were many open tables. No big deal though as we did sit in the 10 minutes. The avocado toast was excellent but for $22.00 i would have expected a whole piece of toast; it was served with half. More of a snack than breakfast. My wife had the salmon which was very good. Total for breakfast, with coffee, tax and tip was $75,00. The second day, I made a reservation for breakfast. As we were waiting to be seated, four people got up from their table to leave and said, "Good luck. We have been waiting for 40 minutes and still have not been waited on...". However, we were seated fairly quickly but, to avoid any issues, decided to have the buffet. My only issue from that point forward related to the cost. When asked, the hostess told us the cost of the buffet was $28 "tax and gratuity included". When I got the bill the gratuity line was open. The waiter made sure to point out the gratuity line and looked puzzled when i told him what the hostess had said. Of course, keep in mind this was a buffet so we were getting our own food from the line. I left $5 since he poured us a cup of coffee. Overall, i would liked to have seen more than half a piece of toast and one poached egg on the toast for $22.00. However, notwithstanding the portion size, the avocado toast was excellent. I would recommend staffing issues and hostess responsibilities be addressed. I would probably eat there again if staying in the hotel. I can state i would not seek it out otherwise based upon value and service
kris
Ok so disclaimer this is only for the dine in the dark experience they had here. Where should I start well the food god the food. You are expected to put on a blind fold and try different dishes now I loved the idea and I thought it would be fun. But oh boy was I wrong I chose the meat option the first dish was in my opinion disgusting. It was sliced meat I can’t remember what with some weird toppings my girlfriend liked it but it wasn’t sitting well with me to the point that I didn’t even eat any after my first bite. The second dish was also a huge disappointment everything was cold it’s like they made the food hours in advance and had it sitting out. Now for 90$ a person this was a huge waste of money to the point that when we left. While waiting for my car some of the staff Ran out looking for someone that ran out on paying the bill for the drinks they had. I think I know who it was a group of girls where talking out how bad the experience was and that they weren’t paying any more for whatever that was I knew where they were but I wasn’t going to say anything cause I was mad I didn’t do that too lol. All in all it’s a waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
TyraU
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet?). The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd). The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.
Chaussures
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet?). The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd). The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.
Tammy Morgan
Had a fantastic lunch at The Pyramid room. Service was exceptional and food was as well. Especially loved the salad. A great option to eat in when at the Fairmont.
Atmosphere: 5
Food: 5
Service: 5
Randall Dobard
Food was great & service was impeccable.That bread and butter was magnificent though.Food wasn’t too pricey compared to other places downtown.Just didn’t like how the valet parking was “$26” which they changed to $20 after I mentioned I didn’t have my card on me. Ended up cashapping a guy. I don’t mind paying valet but to charge that much is crazy, especially I could’ve parked right across the street for free.Parking: Valet should be complimentary for places like this.
I had driven across town with the impression my reservation meant the actual restaurant would be open since it stated it was however when I arrived only the hotel bar was open and wasn't offering food. It's a shame but perhaps updating dining hours would help.
Rudy Olivarez
Aldo was awesome. He is a great guy.
Atmosphere: 5
Food: 5
Service: 5
Kyle Williams
Aldo was a great server! Thanks for the wonderful morning.
Atmosphere: 5
Food: 5
Service: 5
Diane Bardwell
Showed completely booked on open table, called maître d and he booked a table. Showed up at reservation time and no one was in the restaurant. By the time we left, 6 other people total. Food was disappointing for Fairmont.
Atmosphere: 3
Food: 2
Service: 3
harriet r
Tony was wonderful. We had a large family table and he was very accommodating! Definitely recommend as a wonderful breakfast !
I bought tickets Dining in the Dark to surprise my husband with a different experience for his 60th birthday. I read views and thought this would a great surprise.I read the instructions before the date of the event. We got there early (20 mins as per instructions) and was told we wouldn't be seated until 5 mins before event was suppose to start ("6pm").The event started at around 645pm. It seemed a little unorganized. We were seated and donned our blindfolds. We received the appetizer. Then came the 30 to 40 minute wait for our main course. It took so long my husband became in- patient and lift his blindfold (because we could hear the sounds of utensil on the plates). He saw everyone in our area eating except us. We both raised our hand (as per instructed if we need assistance). We both asked where our meal was. The staff member Said your plates are on the way. We received our main course about to 10 minutes later. The staff who served us said "be careful the plate is hot". NO IT WAS NOT!!! The meal was room temperature, at best Not hot nor warm. The meal was bland but tasty/edible (table had no salt or pepper on it). After the main course we were allowed to remove our blindfolds.We did a Q and A session with the Chef. Then we put our blindfolds back on for dessert.The dessert was not worth the wait. At this point we paid our tab and left.This experience was VERY LACK LUSTER!!! Our experience was NOT WORTH IT!!!My entire cost (ticket $76.00 x2, Ticket fee of $19.00 x2, the automatic food gratuity $10.00 x2, the 2 drinks we order $24.00 and the automatic 20 % gratuity on the check. Total over $250.00) You do the math. NOT WORTH IT!!!I am/We are VERY DISAPPOINTED!!!A WASTE OF a Beautiful Saturday and money
Atmosphere: 2
Food: 3
Service: 2
Thanks!
Atmosphere: 5
Food: 5
Service: 5
Had drinks and a side while waiting for a hotel event. They had a few options labeled vegan so we tried the side of broccoli and it was actually amazing. I would go back just to eat broccoli!
Atmosphere: 5
Food: 5
Service: 5
We ate their two mornings in a row as we were staying at the hotel. The first day, the hostess did not seem to care anyone was waiting and when she finally came to the front told us it would be 10 minutes notwithstanding there were many open tables. No big deal though as we did sit in the 10 minutes. The avocado toast was excellent but for $22.00 i would have expected a whole piece of toast; it was served with half. More of a snack than breakfast. My wife had the salmon which was very good. Total for breakfast, with coffee, tax and tip was $75,00. The second day, I made a reservation for breakfast. As we were waiting to be seated, four people got up from their table to leave and said, "Good luck. We have been waiting for 40 minutes and still have not been waited on...". However, we were seated fairly quickly but, to avoid any issues, decided to have the buffet. My only issue from that point forward related to the cost. When asked, the hostess told us the cost of the buffet was $28 "tax and gratuity included". When I got the bill the gratuity line was open. The waiter made sure to point out the gratuity line and looked puzzled when i told him what the hostess had said. Of course, keep in mind this was a buffet so we were getting our own food from the line. I left $5 since he poured us a cup of coffee. Overall, i would liked to have seen more than half a piece of toast and one poached egg on the toast for $22.00. However, notwithstanding the portion size, the avocado toast was excellent. I would recommend staffing issues and hostess responsibilities be addressed. I would probably eat there again if staying in the hotel. I can state i would not seek it out otherwise based upon value and service
Ok so disclaimer this is only for the dine in the dark experience they had here. Where should I start well the food god the food. You are expected to put on a blind fold and try different dishes now I loved the idea and I thought it would be fun. But oh boy was I wrong I chose the meat option the first dish was in my opinion disgusting. It was sliced meat I can’t remember what with some weird toppings my girlfriend liked it but it wasn’t sitting well with me to the point that I didn’t even eat any after my first bite. The second dish was also a huge disappointment everything was cold it’s like they made the food hours in advance and had it sitting out. Now for 90$ a person this was a huge waste of money to the point that when we left. While waiting for my car some of the staff Ran out looking for someone that ran out on paying the bill for the drinks they had. I think I know who it was a group of girls where talking out how bad the experience was and that they weren’t paying any more for whatever that was I knew where they were but I wasn’t going to say anything cause I was mad I didn’t do that too lol. All in all it’s a waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet?). The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd). The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet?). The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd). The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.
Had a fantastic lunch at The Pyramid room. Service was exceptional and food was as well. Especially loved the salad. A great option to eat in when at the Fairmont.
Atmosphere: 5
Food: 5
Service: 5
Food was great & service was impeccable.That bread and butter was magnificent though.Food wasn’t too pricey compared to other places downtown.Just didn’t like how the valet parking was “$26” which they changed to $20 after I mentioned I didn’t have my card on me. Ended up cashapping a guy. I don’t mind paying valet but to charge that much is crazy, especially I could’ve parked right across the street for free.Parking: Valet should be complimentary for places like this.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti Bolognese
Parking: $50
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I had driven across town with the impression my reservation meant the actual restaurant would be open since it stated it was however when I arrived only the hotel bar was open and wasn't offering food. It's a shame but perhaps updating dining hours would help.
Aldo was awesome. He is a great guy.
Atmosphere: 5
Food: 5
Service: 5
Aldo was a great server! Thanks for the wonderful morning.
Atmosphere: 5
Food: 5
Service: 5
Showed completely booked on open table, called maître d and he booked a table. Showed up at reservation time and no one was in the restaurant. By the time we left, 6 other people total. Food was disappointing for Fairmont.
Atmosphere: 3
Food: 2
Service: 3
Tony was wonderful. We had a large family table and he was very accommodating! Definitely recommend as a wonderful breakfast !