Got a gender reveal cake that turned out just like the picture. Great surprise and tasted great as well.
Atmosphere: 5
Food: 5
Service: 5
Paula Walston
My husband just surprised me with a cupcake, and it literally was terrible. Very dry and tasted days old! They should be ashamed! Lesson learned.
Food: 1
Mrs. H.
If it weren't for the extra friendly and super helpful sweet staff, I would have given this review probably 1 obligatory star. I would have to say that at approximately $8 for a slice of cake that was soooooo incredibly dry was a bit more than insulting. They claim to be made daily but I truly feel lied to. We got several slices of different cakes and each were all terribly stale and dry, so it was not just one that may have been off. The branding and packaging are nice, but I'd prefer a delicious and moist quality cake over an instagram ready marketing cake any day. When Whole Foods can serve a far more superior cake that comes in frozen better and way less expensive than Susie Cakes, that is such a shame. Won't be back no matter how good it looks from the outside. To me, what counts is the actual product being fresh. Ps. I noticed that several people have complained about the same thing and the owner gives the same standard excuse and blames her staff, but this leads me to believe that not only does she already know about this, but might even encourage them to overlook it as to avoid food costs being lost at the clients expense. You lose trust in your brand credibility and no one needs an excuse afterwards thank you.
P B
Excellent Cakes ? and Cupcakes for any occasion. Best of the best and would highly recommend. ?
Destiny R.
absolutely nothing special about their cakes. very dry and stale tasting. very disappointed.
Kim McReynolds
I tried the gluten free cake and it was amazing!!! The flourless chocolate cupcake is good, but this was better.I am more of a vanilla cake person and with your amazing icing, this is truly delicious. I can’t tell any difference between this and regular cake.I will be ordering this cake soon for my birthday and a friends. However, I do hope that you will consider doing this in a cupcake as well.Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Jessica Leite
Great service, delicious cake, and beautifully
Atmosphere: 5
Food: 5
Service: 5
Lauren L.
My sweet tooth appreciates anything from SusieCakes! You can always expect a rich, flavorful baked good from them. I don't even have a favorite because everything I've ever gotten has been so good.
Carmen Woitas
Was greeted upon entry, a large lobby for everyone to walk around, plenty of options to choose from - slices of cakes, small cakes, large cakes, cupcakes, and cookies. There were cake supplies available as well. There is an app for frequent purchases with rewards of free slice of cake on your birthday and a free cupcake on your first order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Carrot Cake
Juan David Cely
Awesome and personable service but the baked goods were very disappointing. The cupcakes had a very dry texture and the flavor was awful.
The staff, packaging and overall aesthetic of the place is great but the cupcakes were not ☹️ They weren’t terrible but there was nothing special about them. It tasted like something I could have easily purchased from Target for a fraction of the price. Unfortunately not the place for me.
Atmosphere: 4
Food: 1
Service: 4
Omar Mrani
My wife and I came in here for the first time, recently, and were met with a very welcoming wholesome staff that gave us two terrific recommendations. The red velvet and marble cakes were terrific, and we’ll definitely come back again!
Awesome and personable service but the baked goods were very disappointing. The cupcakes had a very dry texture and the flavor was not very good.
Amanda
I want to start off by saying the staff was extremely friendly and sweet. They make you feel very welcomed and made me even more excited to try their sweet treats. We got 2 cupcakes, vanilla and lemon. We were disappointed when we tried it. The frosting tasted off for some reason and was kind of tart as if it had cream cheese in it. I don't think it does since the packaging states to leave it at room temperature and do not refrigerate. It was a very off putting taste. The cake part was also dense and a bit dry. We could not finish them. For the size and taste, it was way too overpriced. I'm not too sure if I would come back here, but hoping them the best as the location looks great and their genuine sweet attitude towards their customers is rare to find nowadays.
Taya Jordan
The level of hospitality here was top tier & the icing on the cupcakes was amazing. A HUGE thank you XAYDEN! You made us girls day!
Got a gender reveal cake that turned out just like the picture. Great surprise and tasted great as well.
Atmosphere: 5
Food: 5
Service: 5
My husband just surprised me with a cupcake, and it literally was terrible. Very dry and tasted days old! They should be ashamed! Lesson learned.
Food: 1
If it weren't for the extra friendly and super helpful sweet staff, I would have given this review probably 1 obligatory star. I would have to say that at approximately $8 for a slice of cake that was soooooo incredibly dry was a bit more than insulting. They claim to be made daily but I truly feel lied to. We got several slices of different cakes and each were all terribly stale and dry, so it was not just one that may have been off. The branding and packaging are nice, but I'd prefer a delicious and moist quality cake over an instagram ready marketing cake any day. When Whole Foods can serve a far more superior cake that comes in frozen better and way less expensive than Susie Cakes, that is such a shame. Won't be back no matter how good it looks from the outside. To me, what counts is the actual product being fresh. Ps. I noticed that several people have complained about the same thing and the owner gives the same standard excuse and blames her staff, but this leads me to believe that not only does she already know about this, but might even encourage them to overlook it as to avoid food costs being lost at the clients expense. You lose trust in your brand credibility and no one needs an excuse afterwards thank you.
Excellent Cakes ? and Cupcakes for any occasion. Best of the best and would highly recommend. ?
absolutely nothing special about their cakes. very dry and stale tasting. very disappointed.
I tried the gluten free cake and it was amazing!!! The flourless chocolate cupcake is good, but this was better.I am more of a vanilla cake person and with your amazing icing, this is truly delicious. I can’t tell any difference between this and regular cake.I will be ordering this cake soon for my birthday and a friends. However, I do hope that you will consider doing this in a cupcake as well.Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Great service, delicious cake, and beautifully
Atmosphere: 5
Food: 5
Service: 5
My sweet tooth appreciates anything from SusieCakes! You can always expect a rich, flavorful baked good from them. I don't even have a favorite because everything I've ever gotten has been so good.
Was greeted upon entry, a large lobby for everyone to walk around, plenty of options to choose from - slices of cakes, small cakes, large cakes, cupcakes, and cookies. There were cake supplies available as well. There is an app for frequent purchases with rewards of free slice of cake on your birthday and a free cupcake on your first order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Carrot Cake
Awesome and personable service but the baked goods were very disappointing. The cupcakes had a very dry texture and the flavor was awful.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
The staff, packaging and overall aesthetic of the place is great but the cupcakes were not ☹️ They weren’t terrible but there was nothing special about them. It tasted like something I could have easily purchased from Target for a fraction of the price. Unfortunately not the place for me.
Atmosphere: 4
Food: 1
Service: 4
My wife and I came in here for the first time, recently, and were met with a very welcoming wholesome staff that gave us two terrific recommendations. The red velvet and marble cakes were terrific, and we’ll definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Box Chocolate Chip Cookies, 2 Specialty Cake Slices, Classic Marble Cake
Awesome and personable service but the baked goods were very disappointing. The cupcakes had a very dry texture and the flavor was not very good.
I want to start off by saying the staff was extremely friendly and sweet. They make you feel very welcomed and made me even more excited to try their sweet treats. We got 2 cupcakes, vanilla and lemon. We were disappointed when we tried it. The frosting tasted off for some reason and was kind of tart as if it had cream cheese in it. I don't think it does since the packaging states to leave it at room temperature and do not refrigerate. It was a very off putting taste. The cake part was also dense and a bit dry. We could not finish them. For the size and taste, it was way too overpriced. I'm not too sure if I would come back here, but hoping them the best as the location looks great and their genuine sweet attitude towards their customers is rare to find nowadays.
The level of hospitality here was top tier & the icing on the cupcakes was amazing. A HUGE thank you XAYDEN! You made us girls day!