Waffle House

14951 Marsh Ln, Farmers Branch
(972) 484-1723

Recent Reviews

oscar aguirre

I ordered my breakfast at 7:35 so I can get to work at 8am. I get there at 7:50 they are just starting my order. Only 1 customer was in the dinner eating already.. while the staff was just chating talking instead of starting my order when i submitted it. Literally when I walked in at 7:50 they started my order.. I waited Politely. without saying anything and they still took their time. One of the waitresses I wish I had her name. If it wasn't for her pushing to complete my order, I would have been waiting for my order still past 8:05 o'clock. I am appalled at the customer service they rendered after i let them know that I had to go to work at eight o'clock.. they slowed down after I told them that! Also, the grit was like a paste with big clunks in it very unsatisfied!!

Atmosphere: 1

Food: 3

Service: 1

Beto Gonz

Server “older curly hair lady” and cook need training or stay away from customer service field. from her way of taking the order questioning my “light ice” request.. to both looking surprised as I ordered extra jalapeño on my hash brown and commenting idk what under breath lol both orders of cheesesteak sandwiches being burnt! The 4 extra slices of bacon barely making two combined ??‍♂️Server came off rude from taking order to paying my total bill $37 flat I regrets leaving 3 dollar tip! checking both $20 bills over and over under the light lol clearly lady need some glasses or trained on money handling cause seem to have hard time making decision on fake or not hahaDEFF WORSE WAFFLE HOUSE EXP.

Atmosphere: 1

Food: 1

Service: 1

Kent Cypert

Waffle House is the best! Staff was qwerky and I loved it

Atmosphere: 5

Food: 5

Service: 5

C. Moshier (Mosh)

It's a Waffle House. That's about all you need to know...

devin Sharp

Our server Naomi was absolutely amazing. She gave great recommendations for our meal and had a wonderful personality. Her service was also perfect and she anticipated our needs before we even thought of them ourselves. The chef working was also very kind as well as the rest of the staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry

Jairo Velázquez

Kid-friendliness: Eselente lugar ambiente familiar

Atmosphere: 5

Food: 5

Service: 5

David Hochstein

Food was good, service was great.

Atmosphere: 5

Food: 5

Service: 5

Maxine Jaimes

First time to this location and was not impressed. First coffee was cold. Place was packed understandable but waited a good minute for refills. Grits were lumpy and salty. Waffles which I was really excited about was a huge disappointment it was as flat as the plate it came on. Price was responsible but not for what we got. Good thing we didn’t need salt we noticed a bug in it.

Atmosphere: 5

Food: 2

Service: 3

David Sweazer

I drive trucks so I make orders online this is the last time I do so. I truly hate complaining especially since it’s African Americans I’m complaining about. But the lady tonight was totally rude and Sam she game my food to someone else. If your not going to pay attention to what your doing then don’t do it.And if you do not have good customer service please work in the kitchen. When I order my food and you give it to someone else learn to take owner ship for it. Totally disrespectful and 100% should not be working online or up front with that attitude. The only black person there and representing us with attitude.I come in and say I ordered online - no you didn’t you must be at the wrong place we don’t have orders for anyone. Really well per my text and credit card it’s for here - after a few mins she say ohhhh I gave it to a John well really my name is David.Then they redid the order for me to drive back to work and come back - FOR THE WRONG ORDER. And she wondered why I was pissed. WORST AND LAST TIME

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Scrambled Eggs, Sausage, Pecan Waffle, Cheese Grits, Toast

Katy Dietrich

Great service!

Atmosphere: 4

Food: 5

Service: 5

Sergio Martinez

Good for breakfast, not to expensive,

Atmosphere: 5

Food: 5

Service: 5

Maibelin Mendez

American breakfasts. They just don't have a variety of drinks and the place needs physical

Atmosphere: 3

Food: 3

Service: 5

Peyton Duncan

about 9:30 am 2/12/24Whoever the cook is working at this location, on this shift, needs to be fired- he clearly hates his job. Made an online order for the all star, my grandma just passed away on Saturday and I've been taking it kind of hard, haven't been able to leave the house yet. I noticed you can't make mods online, and I absolutely hate floppy bacon, so I thought no problem I'll just call them to let them know ahead of time. Well, they don't accept phone calls, the same message plays on repeat: "order online". Okay. I'll tell my boyfriend to ask if they can just cook the bacon a little longer when he goes to pick it up, explain we had already tried online. Boyfriend comes back and says apparently, this was too much to ask for for this cook. The ladies at the front, beautiful kind women according to him, but he noticed when they'd asked him to cook it longer, he looked at my boyfriend, then looked at the manager and said "Why am I remaking it", complaining and having an attitude to the point that my boyfriend offered to go back there and cook it himself, as he is also a cook at another restaurant. So to hear all this when he gets back, and when I open the to-go, still get floppy bacon? Crispy bacon does not fold, it will snap apart- this bacon folded. Not to mention the toast was burnt yet still somehow floppy too?? It's ridiculous. And forget about calling to get your money back, there's no way to reach a human being over the phone. All I wanted was a nice breakfast while going through a really hard time, I usually love Waffle House, but this was the biggest disappointment. The only good thing about the meal was the waffle, I want my money back for the soggy toast and floppy bacon.

Atmosphere: 1

Food: 1

Service: 1

Jason J

I don’t have a Waffle House where I live, so it’s always a treat to drop in for breakfast. I could have gone without the waffle…. I’m stuffed, but you must have a waffle at the Waffle House. Karla was my server, and she was training Kayla. Service was exceptional today.

Food: 4

Service: 5

LivinLikeLed TV

As a person that travels and has had Waffle House in multiple different cities and states. This was by far the WORST experience I’ve ever had at a Waffle House. The waffles were over cooked, my girl had a whole mustard packet (unopened) cooked into her eggs, my eggs had something plastic and blue in it, my toast had some of the blue stuff on it, the grits on every plate where so chunky my girl just kept spitting it out. The waiter had to keep taking so many plates to replace stuff that I didn’t even want a replacement for anything. Then to top it off. They waiter goes “I’ll knock off 10%” for the inconvenience. They are very lucky that I have found the lord and ima leave it at that. I paid and still tipped( I only ate my waffle). But will never be back

Atmosphere: 1

Food: 1

Service: 2

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