Slow and absolutely terrible food. Dr. pepper was completely flat. No one cares.
Atmosphere: 1
Food: 1
Service: 1
Lokesh Chowdary
The worst experience in drive throw she is behaving so rude with us
Atmosphere: 1
Food: 2
Service: 1
Maria Colon
Fast service and good
Atmosphere: 5
Food: 5
Service: 5
Eden
asked for extra ketchup on my quarter pounder and that thing was covered in it. i wanna kiss you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Nuggets
Marsha Waz
Employees are extremely rude
Fernando Martínez
Good place, clean, etc.
Atmosphere: 5
Food: 5
Service: 5
Charles Thomas
Went to get food for me and my mother we live 15 mins outside of denton I ordered 2 triple cheese burgers with no onions or Pickles and they only gave me one when I tried to call them to let them know they messed up my order the second night in a row the employee stated he couldn't hear me and was very
Atmosphere: 1
Food: 1
Service: 1
Sandra Wildfang
How many times does it take for the people at windows to take the time to go over the customers order? Instead u are shoved Thur the line... Hurry hurry!! That's the moto.. cold food. Stale fries. No ketchup even after saying 3 times .. ketchup ketchup ketchup.. no apple juice that was ordered.. so grandson had nothing to drink so I gave my half melted spite to him and I did without.. burger over cooked probably in microwave... :( dry. Tasteless and need I tell u it was my "treat" to my 2 grandkids because food take out is so expensive.. it was 29 .00 for us to have small combos.. no sizing up. Ask for ranch . Nothing. And I paused at window stressing as I noticed they had placed everything mashed into one bag and I ask again..u placed blah blah in bag? Right? Because they had shoved 3 cold fries on top and they where spilled everywhere.. it's just so un fair that corporate businesses continue to rack up profits and over charge for less than decent food . But to outright ignore and lie ..yea yea everything is in bag,. I go over it... . Yea yea irrated they say it's all in bag.! Well I'm sure everyone be alright and no Mc Donald's will close .but as far as me ..an average consumer..I will never be back and will let my grandkids know why we need to go elsewhere. Should of followed my instincts and went to Braums next door . .. never again and will make a point to tell others to avoid McDonald's. Shame on u .. would have had to turn around and get out. Take one kid out of the car seat . Walk in and take half cold food and stand inline to ask for forgotten items . No no no . Much less offer me warm food . Threw most of it away. What a waste of money and time. Went home later and ate peanut butter sandwiches.. check ur bags people! Check your order! Check the freshness of the food . Probably u will consider as I did . Just stop going . Braums ? anywhere but Mc Donald's.
Atmosphere: 1
Food: 1
Service: 1
G S
Do not eat here it is horrible. Horrible service. Horrible people. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Ariel Carlson
After having an issue with a McDonald's app order and being told by support that the only way to cancel the order was to call the store, I did so. First call it rang a few times and then it got hung up and the second call I was able to make it through. The manager I talked to on the afternoon shift about the problem was incredibly rude about the situation. I've never had an issue with McDonalds ever and most of the drive thru staff are pleasant, but heaven help you if you ever have to deal with the weekday afternoon manager. I will be avoiding this location at all costs.
The girls working at night all of them have an attitude for no reason. They didn't give me my 2 small fries with my food. And the 2 out of 4 fries I ordered was cold and nasty. The young lady that brought me my food was very nice but the one that took my order
Atmosphere: 1
Food: 1
Service: 1
Hagan Hunter
Perhaps the worst customer service I have ever encountered at a McDonald’s. Whichever Manager was working at 5:32pm on Feb 14, 2024 greatly needs retraining. While calling to simply ask a question about the menu, I was hung up on, upon calling back the individual was rude and unwilling to offer any assistance. I like many people have been eating McDonald’s all of my life, I will never return to this location and I will go out of my way to ensure I tell others not to as well.
Atmosphere: 4
Food: 4
Service: 1
Jordyn Randall
Staff were kind and stayed busy. Floor and table were mostly clean. Had a good soundtrack and enjoyed our mother-daughter breakfast.Parking: Parking is a little difficult as the lot is small and restaurant is located next to a 7-9 lane highway and intersection with the interstate. There is more parking on the backside of building. Has 3-4 handicap parking spaces on the front side of the building but parking spaces are located away from the building. People who use the handicap parking will need to walk across the drive thru lanes to enter the building.Kid-friendliness: Nice atmosphere, kind staff, and comfy seating that my 6yo was able to easily sit in.Wheelchair accessibility: Handicap parking. Wheelchair ramp. Automatic doors. Some structures may cause narrow passages to maneuver but has tables and counters that are wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Biscuit, Mcmuffin
Sogg Man
Food was good until we opened our sauce packets. Ants. Everywhere.
Atmosphere: 3
Food: 1
Service: 2
Amanda Moreno
McDonald's, please cook your fries more. There is no reason I should be getting hot fries that are still raw in the middle.
Slow and absolutely terrible food. Dr. pepper was completely flat. No one cares.
Atmosphere: 1
Food: 1
Service: 1
The worst experience in drive throw she is behaving so rude with us
Atmosphere: 1
Food: 2
Service: 1
Fast service and good
Atmosphere: 5
Food: 5
Service: 5
asked for extra ketchup on my quarter pounder and that thing was covered in it. i wanna kiss you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Nuggets
Employees are extremely rude
Good place, clean, etc.
Atmosphere: 5
Food: 5
Service: 5
Went to get food for me and my mother we live 15 mins outside of denton I ordered 2 triple cheese burgers with no onions or Pickles and they only gave me one when I tried to call them to let them know they messed up my order the second night in a row the employee stated he couldn't hear me and was very
Atmosphere: 1
Food: 1
Service: 1
How many times does it take for the people at windows to take the time to go over the customers order? Instead u are shoved Thur the line... Hurry hurry!! That's the moto.. cold food. Stale fries. No ketchup even after saying 3 times .. ketchup ketchup ketchup.. no apple juice that was ordered.. so grandson had nothing to drink so I gave my half melted spite to him and I did without.. burger over cooked probably in microwave... :( dry. Tasteless and need I tell u it was my "treat" to my 2 grandkids because food take out is so expensive.. it was 29 .00 for us to have small combos.. no sizing up. Ask for ranch . Nothing. And I paused at window stressing as I noticed they had placed everything mashed into one bag and I ask again..u placed blah blah in bag? Right? Because they had shoved 3 cold fries on top and they where spilled everywhere.. it's just so un fair that corporate businesses continue to rack up profits and over charge for less than decent food . But to outright ignore and lie ..yea yea everything is in bag,. I go over it... . Yea yea irrated they say it's all in bag.! Well I'm sure everyone be alright and no Mc Donald's will close .but as far as me ..an average consumer..I will never be back and will let my grandkids know why we need to go elsewhere. Should of followed my instincts and went to Braums next door . .. never again and will make a point to tell others to avoid McDonald's. Shame on u .. would have had to turn around and get out. Take one kid out of the car seat . Walk in and take half cold food and stand inline to ask for forgotten items . No no no . Much less offer me warm food . Threw most of it away. What a waste of money and time. Went home later and ate peanut butter sandwiches.. check ur bags people! Check your order! Check the freshness of the food . Probably u will consider as I did . Just stop going . Braums ? anywhere but Mc Donald's.
Atmosphere: 1
Food: 1
Service: 1
Do not eat here it is horrible. Horrible service. Horrible people. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
After having an issue with a McDonald's app order and being told by support that the only way to cancel the order was to call the store, I did so. First call it rang a few times and then it got hung up and the second call I was able to make it through. The manager I talked to on the afternoon shift about the problem was incredibly rude about the situation. I've never had an issue with McDonalds ever and most of the drive thru staff are pleasant, but heaven help you if you ever have to deal with the weekday afternoon manager. I will be avoiding this location at all costs.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The girls working at night all of them have an attitude for no reason. They didn't give me my 2 small fries with my food. And the 2 out of 4 fries I ordered was cold and nasty. The young lady that brought me my food was very nice but the one that took my order
Atmosphere: 1
Food: 1
Service: 1
Perhaps the worst customer service I have ever encountered at a McDonald’s. Whichever Manager was working at 5:32pm on Feb 14, 2024 greatly needs retraining. While calling to simply ask a question about the menu, I was hung up on, upon calling back the individual was rude and unwilling to offer any assistance. I like many people have been eating McDonald’s all of my life, I will never return to this location and I will go out of my way to ensure I tell others not to as well.
Atmosphere: 4
Food: 4
Service: 1
Staff were kind and stayed busy. Floor and table were mostly clean. Had a good soundtrack and enjoyed our mother-daughter breakfast.Parking: Parking is a little difficult as the lot is small and restaurant is located next to a 7-9 lane highway and intersection with the interstate. There is more parking on the backside of building. Has 3-4 handicap parking spaces on the front side of the building but parking spaces are located away from the building. People who use the handicap parking will need to walk across the drive thru lanes to enter the building.Kid-friendliness: Nice atmosphere, kind staff, and comfy seating that my 6yo was able to easily sit in.Wheelchair accessibility: Handicap parking. Wheelchair ramp. Automatic doors. Some structures may cause narrow passages to maneuver but has tables and counters that are wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Biscuit, Mcmuffin
Food was good until we opened our sauce packets. Ants. Everywhere.
Atmosphere: 3
Food: 1
Service: 2
McDonald's, please cook your fries more. There is no reason I should be getting hot fries that are still raw in the middle.
Atmosphere: 2
Food: 2
Service: 3