Don't know who TF the manager is but dude is attentive, friendly to his team members, and even was patient enough to explain that the deal I had was only redeemable through the app and then told me how to do it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef
Hans Solo
Hey, I just had the most disappointing experience at Panda Express, and I wanted to warn you about it. You won't believe what they're doing now. They've implemented this ridiculous policy where they only give you one small scoop of each item! Can you imagine? I couldn't believe it either.I went in expecting a decent portion size, but what I got was laughably small. I even went back and demanded a refund because it was just unacceptable. And get this—apparently, they've made all their employees sign something acknowledging this new policy. It's like they're proud of being stingy!I work with a bunch of colleagues who also eat there, and they're all fed up with it too. We've all decided not to go back until they change their policy. I just wanted to give you a heads up so you don't waste your time or money there. Trust me, you're better off finding somewhere else to eat.
Atmosphere: 2
Food: 3
Service: 1
juanita trejo
Excellent variety. Everything to prepare your most demanding drinks
Atmosphere: 5
Service: 5
Brian Giddens
Good food at a good price
Atmosphere: 3
Food: 4
Service: 5
Raudel Solis
Ordering is not intuitive with their new system. Cashiers don’t ask questions about extras.
Atmosphere: 1
Food: 1
Service: 1
Tyler Thompson
This was by far one of the worst experiences I have had at this restaurant. It's bad enough that they had us talking to an AI to take our order, but the meal I ordered was bad. The Green Bean Chicken was 95% green beans (as seen in the photo). The broccoli in the second dish was mostly inedible stems. The rice was ok. Not going back if this is what they feel comfortable serving to people at these prices.
Atmosphere: 2
Food: 1
Service: 1
sauve123456789
This establishment was nice, the staff was very inviting!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Plate
Larry R. 92
Service is great, but the AI for the drive-thru instead of a real person for the speaker needs to GO! Drive thru line is longer than usual. I get it you're trying to streamline the service, but it's not streamlined if you're taking the full customer interaction out of it.
Atmosphere: 4
Food: 5
Service: 2
Kc Fowler
Paid extra for a premium entree- The firecracker shrimp- and both servings were mostly onions with 1 piece of shrimp in one bowl, 3 in the other. waited extra time- about 20 mins for super greens for 1/2 1/2 side- and still received only two pieces of broccoli in my bowl and so much white rice. Side was 80/20 not 50/50. Really horrible consistency and care. Super bummed.
Had a full on existential crisis cuz I stood there alone for several minutes, watching several servers walk by doing various things. Im fine with waiting but at least let me know I'm waiting? And not invisible? Literally no one even spoke to me until I started begging someone to acknowledge me.Which probably makes me sound like a Karen but I've never had an issue quite like this at a panda or anywhere else."Hi, be right with ya" is literally all it takes to let a customer know you know they are there. Especially when so many employees are so close by and doing their own thing. Just let a customer know? Ya know? I suggest a retrain on some things but this is just not a location I'm interested in coming back to. Hope someone else has a better time than I did.(Reading comprehension is important, I'm not upset they were busy, I'm upset I was outright ignored and had to beg an employee to notice me to tell me someone would be right with me. I can wait. Just don't pretend I'm invisible.)
First time eating there, I was happy
Food: 5
Service: 5
Don't know who TF the manager is but dude is attentive, friendly to his team members, and even was patient enough to explain that the deal I had was only redeemable through the app and then told me how to do it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef
Hey, I just had the most disappointing experience at Panda Express, and I wanted to warn you about it. You won't believe what they're doing now. They've implemented this ridiculous policy where they only give you one small scoop of each item! Can you imagine? I couldn't believe it either.I went in expecting a decent portion size, but what I got was laughably small. I even went back and demanded a refund because it was just unacceptable. And get this—apparently, they've made all their employees sign something acknowledging this new policy. It's like they're proud of being stingy!I work with a bunch of colleagues who also eat there, and they're all fed up with it too. We've all decided not to go back until they change their policy. I just wanted to give you a heads up so you don't waste your time or money there. Trust me, you're better off finding somewhere else to eat.
Atmosphere: 2
Food: 3
Service: 1
Excellent variety. Everything to prepare your most demanding drinks
Atmosphere: 5
Service: 5
Good food at a good price
Atmosphere: 3
Food: 4
Service: 5
Ordering is not intuitive with their new system. Cashiers don’t ask questions about extras.
Atmosphere: 1
Food: 1
Service: 1
This was by far one of the worst experiences I have had at this restaurant. It's bad enough that they had us talking to an AI to take our order, but the meal I ordered was bad. The Green Bean Chicken was 95% green beans (as seen in the photo). The broccoli in the second dish was mostly inedible stems. The rice was ok. Not going back if this is what they feel comfortable serving to people at these prices.
Atmosphere: 2
Food: 1
Service: 1
This establishment was nice, the staff was very inviting!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Plate
Service is great, but the AI for the drive-thru instead of a real person for the speaker needs to GO! Drive thru line is longer than usual. I get it you're trying to streamline the service, but it's not streamlined if you're taking the full customer interaction out of it.
Atmosphere: 4
Food: 5
Service: 2
Paid extra for a premium entree- The firecracker shrimp- and both servings were mostly onions with 1 piece of shrimp in one bowl, 3 in the other. waited extra time- about 20 mins for super greens for 1/2 1/2 side- and still received only two pieces of broccoli in my bowl and so much white rice. Side was 80/20 not 50/50. Really horrible consistency and care. Super bummed.
Restaurantji Recommends
Had a full on existential crisis cuz I stood there alone for several minutes, watching several servers walk by doing various things. Im fine with waiting but at least let me know I'm waiting? And not invisible? Literally no one even spoke to me until I started begging someone to acknowledge me.Which probably makes me sound like a Karen but I've never had an issue quite like this at a panda or anywhere else."Hi, be right with ya" is literally all it takes to let a customer know you know they are there. Especially when so many employees are so close by and doing their own thing. Just let a customer know? Ya know? I suggest a retrain on some things but this is just not a location I'm interested in coming back to. Hope someone else has a better time than I did.(Reading comprehension is important, I'm not upset they were busy, I'm upset I was outright ignored and had to beg an employee to notice me to tell me someone would be right with me. I can wait. Just don't pretend I'm invisible.)
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Beijing Beef, Honey Walnut Shrimp
Great place with friendly staff, highly recommend the limited time Apple pie
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Broccoli Beef, Bigger Plate, Honey Walnut Shrimp, Cream Cheese Rangoon
Do not go here. Bad service!!!
Atmosphere: 1
Food: 1
Service: 1
This is just one of our favorite spots for great fast food and taste!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein Orange Chicken and Walnut Shrimp, Dr Pepper, Plate, Black Pepper Chicken, Broccoli Beef, Chicken Egg Roll, Steamed Mixed Vegetables, Bowl, Chow Mein, Black Pepper Angus Steak, Honey Walnut Shrimp, Fried Rice
New ai order taker is
Atmosphere: 1
Food: 1
Service: 1