Sloppy & wayyy too much Mayo and Mustard considering I specifically ordered “LESS” on both. Not to mention the bread was also incorrect. I definitely recommend actually reading your customers orders, LOL.
Jim Boland
Amazing Supreme Meats
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Amy Lilia
my grandma usually uses her mailers coupons here in store and sometimes through pickup through the app, last time she went recently i found out this location no longer honors coupons. Bummer since this one is close to her, what’s the point of being given coupons if you can’t honor any of them? also last time we waited for her order for over 20 minutes, only 1 person in the front. watched a young kid spend 20 minutes making 2 sandwiches. management should employ more people and not be cheap to afford an extra worker to help so they’re not doing it all by themselves and also having customers wait so long, like why put a new hire on the line all alone? what sense in that?
Atmosphere: 1
Food: 1
Service: 1
Adam Abrams
I’ve had very poor experiences at this Subway. Most of the staff have no idea what they are doing and always make the order wrong or charge extra for things I didn’t get. Today I went in (Jan 24) and the employee didn’t even know how to make my order so he told me “don’t order this because I know I’ll make it wrong for my first time.” The funny thing is what I wanted is a pizza which you literally stick in the oven for 45 seconds. I’ve seen them do it before lol. Because of this I just left with after going out of my way to come here. Also, a time before this, another female employee who was the more professional employee I’ve spoken to told me about how this Subway has very unprofessional management and this is an unsafe atmosphere for female employees, especially at night. I would avoid going to this Subway unless you want to pay more for a wrong order. Hopefully Auntie Anne’s buys out subway sooner than later.. As a side note there is always only one employee working and they make one staff member close by themselves.
Atmosphere: 1
Food: 1
Service: 1
Jackie Flores
Carl & Franchesca were the best! They made the experience amazing!Kid-friendliness: Very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Ariel Drilon
Bread was stale, hard, and difficult to eat. Cookies were hard as rocks. Ridiculous quality for ~$15 meal.
Atmosphere: 3
Food: 1
Service: 3
Kiara Stallworth
Curbside order 12/28/23 @3 PM. Waited over 12 minutes. Went inside and the young chick with curly hair had no greeting, turned her back to me after the other customers left, then I asked about curbside order as I waiting I outside over 12 mins and she rude then said it's on the rack.. When asked about delivering outside for curbside she was rude again and said "no one told me to do that so no".. Got back to our hotel (family of 7 & running around to get food from different locations as we drive through Denton from Florida) and cookies were incorrect flavors and missing our bottled Coke which was $3.19. (Yes, both are in stock as I went inside.) The rudeness/customer service gave this location it's rating. First impression from out of town compared to most is not great although location was convenient. I would much rather have picked up from the hospital where we accidentally placed our original order; that location was very nice on the phone. Would be nice to be refunded our bottled Coke. If the customer service were on point, I wouldn't care so much about a missing item.
Atmosphere: 2
Food: 3
Service: 1
Scott Dye
I enjoy Subway but the one in Denton on Mayhill Road usually doesn't have the flatbreads up to standard. It's usually hard, maybe stale? Either way, I don't like crunching into the flatbreads. I am a little biased as all by subs are on flatbread. If you choose another bread, I'm sure you you'll be satisfied. Just as a side note but if you UBER EATS from this Subway, it generally takes a while for someone to pick up the order. We UBER EATS a lot and this seems to be the only establishment with a consistent delay.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Italian B M T, Tuna, Spicy Italian, The Outlaw, All-Pro Sweet Onion Teriyaki, Buffalo Chicken
Hannah Rogers
Kristina was amazing!! Always love coming in almost just to see her!
So the lady working was just awesome I was a little cold and when I mentioned it to her without hesitation she went and adjusted the temperature to make me comfortable even though I'm sure she was hot cause she was in the back working. My sandwich was amazing this was the first time eating at subway since they started slicing the meat. The bathrooms were clean along with the restaurants as a whole! Kristina absolutely made my day! She is a hard worker! She deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Dave Park
Tried twice to get order. First time was someone else's order. 2nd time sandwich was completely wrong. Ordered spicy Italian and received meatball and tuna (yuck). Tried to call store but numbers on web search are all invalid. Stay away from this place!!
Atmosphere: 1
Food: 1
Service: 1
Hal Pender
Don't normally have an issue with this subway but this time was different. I ordered a footlong sandwich with no extras but was charged for extra cheese. After confronting the employee, she said the prices on the menu have been increased which was a lie. Always get what you order and look at your receipt for charges you never ordered. Lots of restaurants are now doing this to boost their sales. Demand better!
Atmosphere: 3
Food: 3
Service: 1
D. Sherrice Bradley
Always love subway tuna on
Atmosphere: 5
Food: 5
Service: 5
Brandon Jackson
Good service however my steak and cheese Subway sandwich just didn't taste the same as normally does, not sure if it was the meat cheese bread ??♂️, I make it the exact same way every single
So delayed service only one person is available
Atmosphere: 1
Food: 1
Service: 1
Sloppy & wayyy too much Mayo and Mustard considering I specifically ordered “LESS” on both. Not to mention the bread was also incorrect. I definitely recommend actually reading your customers orders, LOL.
Amazing Supreme Meats
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
my grandma usually uses her mailers coupons here in store and sometimes through pickup through the app, last time she went recently i found out this location no longer honors coupons. Bummer since this one is close to her, what’s the point of being given coupons if you can’t honor any of them? also last time we waited for her order for over 20 minutes, only 1 person in the front. watched a young kid spend 20 minutes making 2 sandwiches. management should employ more people and not be cheap to afford an extra worker to help so they’re not doing it all by themselves and also having customers wait so long, like why put a new hire on the line all alone? what sense in that?
Atmosphere: 1
Food: 1
Service: 1
I’ve had very poor experiences at this Subway. Most of the staff have no idea what they are doing and always make the order wrong or charge extra for things I didn’t get. Today I went in (Jan 24) and the employee didn’t even know how to make my order so he told me “don’t order this because I know I’ll make it wrong for my first time.” The funny thing is what I wanted is a pizza which you literally stick in the oven for 45 seconds. I’ve seen them do it before lol. Because of this I just left with after going out of my way to come here. Also, a time before this, another female employee who was the more professional employee I’ve spoken to told me about how this Subway has very unprofessional management and this is an unsafe atmosphere for female employees, especially at night. I would avoid going to this Subway unless you want to pay more for a wrong order. Hopefully Auntie Anne’s buys out subway sooner than later.. As a side note there is always only one employee working and they make one staff member close by themselves.
Atmosphere: 1
Food: 1
Service: 1
Carl & Franchesca were the best! They made the experience amazing!Kid-friendliness: Very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Bread was stale, hard, and difficult to eat. Cookies were hard as rocks. Ridiculous quality for ~$15 meal.
Atmosphere: 3
Food: 1
Service: 3
Curbside order 12/28/23 @3 PM. Waited over 12 minutes. Went inside and the young chick with curly hair had no greeting, turned her back to me after the other customers left, then I asked about curbside order as I waiting I outside over 12 mins and she rude then said it's on the rack.. When asked about delivering outside for curbside she was rude again and said "no one told me to do that so no".. Got back to our hotel (family of 7 & running around to get food from different locations as we drive through Denton from Florida) and cookies were incorrect flavors and missing our bottled Coke which was $3.19. (Yes, both are in stock as I went inside.) The rudeness/customer service gave this location it's rating. First impression from out of town compared to most is not great although location was convenient. I would much rather have picked up from the hospital where we accidentally placed our original order; that location was very nice on the phone. Would be nice to be refunded our bottled Coke. If the customer service were on point, I wouldn't care so much about a missing item.
Atmosphere: 2
Food: 3
Service: 1
I enjoy Subway but the one in Denton on Mayhill Road usually doesn't have the flatbreads up to standard. It's usually hard, maybe stale? Either way, I don't like crunching into the flatbreads. I am a little biased as all by subs are on flatbread. If you choose another bread, I'm sure you you'll be satisfied. Just as a side note but if you UBER EATS from this Subway, it generally takes a while for someone to pick up the order. We UBER EATS a lot and this seems to be the only establishment with a consistent delay.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Italian B M T, Tuna, Spicy Italian, The Outlaw, All-Pro Sweet Onion Teriyaki, Buffalo Chicken
Kristina was amazing!! Always love coming in almost just to see her!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So the lady working was just awesome I was a little cold and when I mentioned it to her without hesitation she went and adjusted the temperature to make me comfortable even though I'm sure she was hot cause she was in the back working. My sandwich was amazing this was the first time eating at subway since they started slicing the meat. The bathrooms were clean along with the restaurants as a whole! Kristina absolutely made my day! She is a hard worker! She deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Tried twice to get order. First time was someone else's order. 2nd time sandwich was completely wrong. Ordered spicy Italian and received meatball and tuna (yuck). Tried to call store but numbers on web search are all invalid. Stay away from this place!!
Atmosphere: 1
Food: 1
Service: 1
Don't normally have an issue with this subway but this time was different. I ordered a footlong sandwich with no extras but was charged for extra cheese. After confronting the employee, she said the prices on the menu have been increased which was a lie. Always get what you order and look at your receipt for charges you never ordered. Lots of restaurants are now doing this to boost their sales. Demand better!
Atmosphere: 3
Food: 3
Service: 1
Always love subway tuna on
Atmosphere: 5
Food: 5
Service: 5
Good service however my steak and cheese Subway sandwich just didn't taste the same as normally does, not sure if it was the meat cheese bread ??♂️, I make it the exact same way every single
Atmosphere: 3
Food: 3
Service: 3