Had to wait 20 minutes for one burrito when there was one family infront of me who got their food in five minutes. One worker for 15 of those minutes. took another worker to ask about my order for him to say he had already made it 10 minutes ago. Horrible.
Atmosphere: 1
Food: 3
Service: 1
Alejandra Salgado
The food is delicious
Jazmyn
I love getting the $5 bowls they’re good and economical but I hate the service. Every time I go they have either an attitude or will take forever to attend you. I was there today waiting for about 5-10 minutes I saw an older lady passing behind the register who seemed like the manager didn’t even acknowledge me or ask if I had been helped or even informed me someone would attend me soon. They need to replace or retrain management and staff, I ended up leaving without purchasing anything due to no one tending to me and I shouldn’t have to ask for someone to take my order, there should be someone assisting at the registers. There wasn’t a line at the front end there was about 3 cars in the drive thru but again not a since person acknowledged me at the register so please retrain or do something about that customer service.
Aurora Elvira
The chicken pieces actually looked like wings because they were so small.
Atmosphere: 3
Food: 1
Service: 3
sylvia Perez
Their chicken pieces are tiny!
Atmosphere: 3
Food: 3
Service: 3
Daline Garris
Worst chicken taco salad I've ever had.
Atmosphere: 2
Food: 1
Service: 2
James Cantu
Food is good and authentic. Design is ok and looks clean. Service however is terrible , they always mess up my order. 3/10
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Pollo Bowl, Chips, Original Pollo Bowl
Medina
The staff was rude but the food was delicious ?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Macaroni and Cheese
Antonio Rivera
Do not eat here! I just ate a burrito here and now I M on the way to hospital with severe food
Chicken tostada bowls were awesome!!!5 stars for the food. We'll definetely be back to try other dishes!!!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Pollo Bowl
Alex Gutierrez
Not going back was well cooked tasted like???only good thing was the
Atmosphere: 2
Food: 1
Service: 1
OX Man 1723
I like the burrito the first time the 2nd time I ordered a burrito on veterans day I'm a veteran I ask the female manager can you please make the tortilla a little bet more brown(cooked) her reply was that's the way it comes. My reply was it's a customer request I'm paying for something I bought and requesting how I want it cooked. She walked away from me. I came home and turned on the skillet to cook it more. Other than that the food was o.k..she needs to think out of the box it's what the customer wants and paid for not what or how they want to give you. She needs more training how to accommodate the customer.
Atmosphere: 5
Food: 1
Service: 5
Edward Gonzales
Delicious plate dinners for a satisfying meal are always a good experience. Not too much and not too little. Enjoy!!
Had to wait 20 minutes for one burrito when there was one family infront of me who got their food in five minutes. One worker for 15 of those minutes. took another worker to ask about my order for him to say he had already made it 10 minutes ago. Horrible.
Atmosphere: 1
Food: 3
Service: 1
The food is delicious
I love getting the $5 bowls they’re good and economical but I hate the service. Every time I go they have either an attitude or will take forever to attend you. I was there today waiting for about 5-10 minutes I saw an older lady passing behind the register who seemed like the manager didn’t even acknowledge me or ask if I had been helped or even informed me someone would attend me soon. They need to replace or retrain management and staff, I ended up leaving without purchasing anything due to no one tending to me and I shouldn’t have to ask for someone to take my order, there should be someone assisting at the registers. There wasn’t a line at the front end there was about 3 cars in the drive thru but again not a since person acknowledged me at the register so please retrain or do something about that customer service.
The chicken pieces actually looked like wings because they were so small.
Atmosphere: 3
Food: 1
Service: 3
Their chicken pieces are tiny!
Atmosphere: 3
Food: 3
Service: 3
Worst chicken taco salad I've ever had.
Atmosphere: 2
Food: 1
Service: 2
Food is good and authentic. Design is ok and looks clean. Service however is terrible , they always mess up my order. 3/10
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Pollo Bowl, Chips, Original Pollo Bowl
The staff was rude but the food was delicious ?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Macaroni and Cheese
Do not eat here! I just ate a burrito here and now I M on the way to hospital with severe food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Queso Blanco Burrito
Raw tortilla. ?♂️ who hires these people?
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
I love the chicken bowls , everything you need for a healthy meal.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pollo Bowl, Double Chicken Avocado Salad
Chicken tostada bowls were awesome!!!5 stars for the food. We'll definetely be back to try other dishes!!!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Pollo Bowl
Not going back was well cooked tasted like???only good thing was the
Atmosphere: 2
Food: 1
Service: 1
I like the burrito the first time the 2nd time I ordered a burrito on veterans day I'm a veteran I ask the female manager can you please make the tortilla a little bet more brown(cooked) her reply was that's the way it comes. My reply was it's a customer request I'm paying for something I bought and requesting how I want it cooked. She walked away from me. I came home and turned on the skillet to cook it more. Other than that the food was o.k..she needs to think out of the box it's what the customer wants and paid for not what or how they want to give you. She needs more training how to accommodate the customer.
Atmosphere: 5
Food: 1
Service: 5
Delicious plate dinners for a satisfying meal are always a good experience. Not too much and not too little. Enjoy!!
Atmosphere: 5
Food: 5
Service: 5