Red Lobster

CIELO VISTA MALL, 8401 Gateway Blvd W, El Paso
(915) 781-2202

Recent Reviews

Steven Loera

Crab legs were cold , not once but twice. The Management offered me a damn salad to offset the issue! No wonder this franchise is going down hill. Red lobster isn't what it once was and recommended that you don't spend your money here or just get a salad.

Atmosphere: 1

Food: 1

Service: 1

al medina

Coconut shrimp greatParking: Good parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Walt's Favorite Shrimp Platter, Coconut

Teddy Herrera

Last 2times we were there the servers couldn't be bothered for anything. This last time was exceptionally bad. The first time, we assumed it was because it was busy. But the last time, the restaurant was nearly empty. Slow, bad attitude. Very unfortunate.If you can get past the inattentive servers, the meals were good.

Atmosphere: 4

Food: 4

Service: 1

Veronica Moss

Adriana is excellent server. ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

Roberta Rodriguez

Lobster tails were small for the price that I could have bought at Albertsons! Lobster was not cooked fully and Cesar salad did not have enough dressing, very dry!!

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Seafood

Oscar Triste

Very good atmosphere, and very good service with Iván ?thanks ?

Atmosphere: 5

Food: 5

Service: 5

SANDRA MARTELET

Great experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New Deep Sea Lobsterita, Endless Chowder Salad & Cheddar Bay Biscuits, Potato, Crab Legs, Seafood

Robert Garcia

Me and my wife had came out for our anniversary and our waiter Lorenzo went above and beyond will love if he is our waiter next time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Walt's Favorite Shrimp Platter

Karen Roles

Lobster was undercooked. Waitress had to be asked 4 times to bring lemons. Did not refill drinks until dinner was about over. Totally disgusted with this location.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Seafood

Mayis Ponce

First, I love biscuits, clam chowder, delicious salmon with roasted baby cabbage. All the shrimp and lobsters are delicious. Try the new vinegar with sea salt ones.

Atmosphere: 5

Food: 5

Service: 5

Li Hsiang Lin

You can have lobster + steak platter for 40 US dollars, which is really good

Atmosphere: 4

Food: 5

Service: 5

Michael Avila

Worse service ever. Went to have dinner with family. Server was super slow with our drinks. Had to ask for bread want brought to us. Then food was cold. Had came to celebrate my mom’s birthday. 148 dollars to waste.

Atmosphere: 3

Food: 3

Service: 2

Debora Delgado

It was my birthday I was a bit disappointed with the food this time. But the service was incredible

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Seafood

mia Johnson

Everything was perfect !We had the best waiter ever !! I hope you let him know he was Awsome! Lorenzo at the gateway location Cielo vista El Paso tx .All servers should take notes from lorenzo!!! Great lunch Cheryl ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato, Seafood

Tony Spehar

So while waiting I noticed there was a dead lobster in their tank. I told the hostess and she said she will let the manager know but 2 hours later that same lobster was still in the tank. It was also a 20-25 minute wait in between the lunch and dinner rushes. After being seated we noticed that the issue with time was from lack of wait and bus staff. There were 4 tables waiting to be bused and only 1 person doing it, but he was continuously asked to move which table he was working on along with assisting the wait staff with delivering food While sitting at our table, our head lamb was burnt out and the table was sticky.

Atmosphere: 1

Food: 2

Service: 2

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