“I haven't been there in a couple years. And I went today and I got the number two and to add mayonnaise with fries. I wanted a Coke but they had no Coke. And I wanted to substitute the fries for an onion rings but they didn't have onion rings. So I stuck with the fries. But it's all good either way. It was very good very satisfying.“
“Passing by I stopped here today and ordered a Country Fried Steak Sandwich. I customized it in several ways and it was made perfectly. The sandwich was hot & had a light crunch to it. Great job! The service was warm and friendly & I received my order in under 5 minutes even though I asked for it to be cooked well done.“
“BEST FAST FOOD PLACE IN ELSA!! Very hard to find a clean fresh location to eat at now in days. & its hard for me to give out 5 stars if they doing something wrong. Great customer service / friendly staff place was very CLEAN - including restroom! Their smiles make you feel more then welcome. Their going the extra mile with those smiles!! Thank you!“
“Manager was apologetic and even offered to refund the additional $4 overcharge, but it was not their fault since the price on the coupons weren't the same as what the telephone rep saw on her system. Pizza was delicious, but the size seemed to be smaller for what I recall was 8 years ago.“
“I just walked out of there and feeling so bad for manager her boss just came in and started telling her about things that where wrong . I understand she has a job to do but I believe he can be less rude to employees and as professional go in private to speak or discuss what's wrong .he was yelling at her . And in front of customers very unprofessional from this guy...“
“Food was fresh and hott. Young lady at register was very kind and welcoming. Only problem was that it felt like I was in Antarctica. Uncomfortably cold in there. And I'm on the bigger side . Think a polar bear would agree, ridiculously cold in there. Took me a while to thaw out after I left.“
“I decided to try this Jack in the Box location in Elsa today. When I drove up, it was dark, and the signs were not lit up, but they were open.There is plenty of parking, though not well lit.There were some cars in the drive-through, but the dining room was empty when I walked in. No one was at the counter, but I could hear workers in the back. It did not take long before someone came to take my order.I noticed the dining room was clean, though the counter and drink areas could have been neater. The wait was longer than usual as they were busy with the drive-through customers. I wondered if they were short-handed.My order finally was ready. I checked it, and one item was missing. I brought that to the manager's attention, and he quickly brought it over. They did accurately fill the three burgers which had special requests (no mustard or pickles).The quality of the food was standard for Jacks, the fries freshly made.While they could improve in some areas, overall my experience was positive. I always recommend double-checking the order.“
“Great place but they take a little to long with the orders. I ordered a slushy and they told more than 30min. Until i asked them and they didn't do my order so i had to reorder again. Plus that day they did have that much customers to says that's why they took long.“