I am far from home so I'm not sure how this place works and I stopped because my 3yr old wanted some fries and nuggets and I went by the drive through and waited a few minutes I said "hello" a couple times and no reply and they was a message on the screen saying something about the system so I thought to myself maybe it doesn't work and went up to the window and explained it to the guy and his response was that It was my fault and I should get back in line and order . I don't see how it's my fault! He could of responded and ask me to give him a minute if he was that busy I dint mind but he dintrespon and his attitude was ugly and rude I understand If he was busy again I wouldn't mine waiting either way going up to the window wasn't going to change the time of my order I expect to wait even longer doing that..it makes me more mad because the food was for my baby
Azucena Oviedo
I've given them a chance 3 different times since our options are very limited here in Ferris. Each time it's been terrible. Absolutely terrible. The wait is ALWAYS ridiculously long. Not even busy but they take for freaking ever. This last time I went I waited a long time and yes its also my fault for not checking but I specifically asked for extra sauces, they repeated that back to me and guess what??? NOT A SINGLE SAUCE WHEN I GOT HOME! And I should have checked knowing each time we've been we have always been missing atleast 1 item. Do not recommend this location at all.
I went last Friday to buy tacos. The worker worked night shift and his name is Daniel. I was paying for my food paid half cash and the rest was $4.41 on card. Once I put the card on it said approved it did not print a receipt. He looked at the machine and still said approved he made me put the card back in to pay $3 and a couple of cents and it got canceled. He still took my $4 .41 and he didn’t put the money back on my card. He then says the machine is messed up told him it was not my problem then he says it’s not mine either. I told him to give me my money back.Also he locked the doors on us last week not even 8pm when he locked it.
Atmosphere: 1
Food: 1
Service: 1
John Evans
Always have a great time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack Combo, French Fries, Chicken Nuggets, Bacon & Swiss Buttery Jack, Cheeseburger, Ultimate Cheeseburger
Hazel M Gamez
Food was super cold as if it was sitting over an hour. Just left there at 11:00pm. Their wasn’t even a long line but probably only 2 people working there but no excise if we spend over $30 for our food to be cold every time we go their at night.
mariahnixon
Lazy and rude. Horrible combination.
Atmosphere: 1
Food: 1
Service: 1
Francisco Castellano
Employees were rude, how are you going to work in a fast food that requires customer service, and suck at it?
Atmosphere: 1
Food: 1
Service: 1
Mia
I would give it a -1 if I could, these were the most lazy and rude people I’ve ever met. They close at a certain time but according to them they close 1hr -30 minutes before it actually does, and the guy told me he closes it whenever he wants. I would not recommend eating here because even the tea taste bad from them not cleaning anything properly. They need to get their management and staff under control
Atmosphere: 1
Food: 1
Service: 1
Rosemary Williams
It's always something great for you at Jack in the Box.Kid-friendliness: My grandkids love Jack in the Box.
Clean restroom. Clean eating area. Kitchen appeared clean. Food was good. Customer service wa
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Two Tacos, Chicken Sandwich
Haden L.
I wish you could give a location 0 stars.Staff are rude and very unprofessional.Menu does not reflect actual price or what comes on the food .I ordered a burger which was listed at 8.35 but they charged 9.88 said the price wasn't up to date. Then tried to charge me .15 for pickles which are shown to come on the burger. Drinks don't taste right and building is dirty. Keep driving.
Esteban Zuniga
Never have I been to a dirtier jack in the box in a
Atmosphere: 1
Food: 3
Service: 3
Isidore McNally
Not Very Customer Oriented. Even Though, I Made The Best Of The Visit. Was given Cold Ice Coffee Instead Of A Large Hot Coffee And The Ice Coffee I Ordered Wasn't Anything Like The Description. There Was A Very Big Problem With Comprehension Of The Subject Matter At Hand, I.E. Taking Orders From Customers At The Drive-Thru.
Service: 1
Lex Lopez
Service was terrible pulled through the drive through ordered and it was not right on the screen I asked if he could fix it and he cut me off and gave me a total as I wasn't done ordering and I kept saying hello so I could finish and he said I needed to leave he called the cops. That is ridiculous!! Will definately be contacting corporate.
I am far from home so I'm not sure how this place works and I stopped because my 3yr old wanted some fries and nuggets and I went by the drive through and waited a few minutes I said "hello" a couple times and no reply and they was a message on the screen saying something about the system so I thought to myself maybe it doesn't work and went up to the window and explained it to the guy and his response was that It was my fault and I should get back in line and order . I don't see how it's my fault! He could of responded and ask me to give him a minute if he was that busy I dint mind but he dintrespon and his attitude was ugly and rude I understand If he was busy again I wouldn't mine waiting either way going up to the window wasn't going to change the time of my order I expect to wait even longer doing that..it makes me more mad because the food was for my baby
I've given them a chance 3 different times since our options are very limited here in Ferris. Each time it's been terrible. Absolutely terrible. The wait is ALWAYS ridiculously long. Not even busy but they take for freaking ever. This last time I went I waited a long time and yes its also my fault for not checking but I specifically asked for extra sauces, they repeated that back to me and guess what??? NOT A SINGLE SAUCE WHEN I GOT HOME! And I should have checked knowing each time we've been we have always been missing atleast 1 item. Do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Great place for food and friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Breakfast Jack, Chicken Sandwich
I went last Friday to buy tacos. The worker worked night shift and his name is Daniel. I was paying for my food paid half cash and the rest was $4.41 on card. Once I put the card on it said approved it did not print a receipt. He looked at the machine and still said approved he made me put the card back in to pay $3 and a couple of cents and it got canceled. He still took my $4 .41 and he didn’t put the money back on my card. He then says the machine is messed up told him it was not my problem then he says it’s not mine either. I told him to give me my money back.Also he locked the doors on us last week not even 8pm when he locked it.
Atmosphere: 1
Food: 1
Service: 1
Always have a great time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack Combo, French Fries, Chicken Nuggets, Bacon & Swiss Buttery Jack, Cheeseburger, Ultimate Cheeseburger
Food was super cold as if it was sitting over an hour. Just left there at 11:00pm. Their wasn’t even a long line but probably only 2 people working there but no excise if we spend over $30 for our food to be cold every time we go their at night.
Lazy and rude. Horrible combination.
Atmosphere: 1
Food: 1
Service: 1
Employees were rude, how are you going to work in a fast food that requires customer service, and suck at it?
Atmosphere: 1
Food: 1
Service: 1
I would give it a -1 if I could, these were the most lazy and rude people I’ve ever met. They close at a certain time but according to them they close 1hr -30 minutes before it actually does, and the guy told me he closes it whenever he wants. I would not recommend eating here because even the tea taste bad from them not cleaning anything properly. They need to get their management and staff under control
Atmosphere: 1
Food: 1
Service: 1
It's always something great for you at Jack in the Box.Kid-friendliness: My grandkids love Jack in the Box.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Two Tacos
Restaurantji Recommends
Clean restroom. Clean eating area. Kitchen appeared clean. Food was good. Customer service wa
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Two Tacos, Chicken Sandwich
I wish you could give a location 0 stars.Staff are rude and very unprofessional.Menu does not reflect actual price or what comes on the food .I ordered a burger which was listed at 8.35 but they charged 9.88 said the price wasn't up to date. Then tried to charge me .15 for pickles which are shown to come on the burger. Drinks don't taste right and building is dirty. Keep driving.
Never have I been to a dirtier jack in the box in a
Atmosphere: 1
Food: 3
Service: 3
Not Very Customer Oriented. Even Though, I Made The Best Of The Visit. Was given Cold Ice Coffee Instead Of A Large Hot Coffee And The Ice Coffee I Ordered Wasn't Anything Like The Description. There Was A Very Big Problem With Comprehension Of The Subject Matter At Hand, I.E. Taking Orders From Customers At The Drive-Thru.
Service: 1
Service was terrible pulled through the drive through ordered and it was not right on the screen I asked if he could fix it and he cut me off and gave me a total as I wasn't done ordering and I kept saying hello so I could finish and he said I needed to leave he called the cops. That is ridiculous!! Will definately be contacting corporate.