PLEASE AVOID THIS LOCATION. I WILL NEVER PAY FOR RUDESNESS AND NEITHER SHOULD YOU....After patiently waiting for about 10 minutes for the order in front of me to be corrected (the entire time I watched my order sit on the counter)... I asked for fresh food. I was initially told another 10 minutes.... after Mr. Rudeness comes back to take my payment he says, it'll be 20 minutes....of course I hesitated cause WTH at this point.... Mr. Rudeness then says.... "I have your card... it's a yes or no... what do you wanna do"..... needless to say....I am thankful for personal growth.
Atmosphere: 1
Food: 1
Service: 1
Slate Stone
I ordered 2 chicken legs. I pulled up to the window and the associate grabbed 2 cooked legs from under the heat lamp put them in the basket and dropped them back into the grease. I asked window clerk why this was done and was told to give the chicken moisture from the grease since it was sitting under the heat lamp for awhile!? The food was over cooked and greasy.
Atmosphere: 3
Food: 1
Service: 2
Michael Marquardt
Vanessa, the store manager assisted me on 01/20/24, with placing a large order for an event at our church. We were having our appreciation dinner for our Nursing Home Ministry. Vanessa and her staff were able to put together a large order of 200 pieces of chicken, along with rolls an sweet tea, for our event. Our dinner was a huge success and part of that success goes to Vanessa and her team for their support in putting this order together.Thank you Chicken Express, and thank you Vanessa and her team for taking care of our ministry on this special occasion. I look forward to doing business with you again in the future.God's Blessings,Bro. Mike MarquardtWorth Baptist ChurchNursing Home Ministry Director
Atmosphere: 4
Food: 5
Service: 5
LINDA SADLER
Food was fresh and yummy. The employee who took my order asked if I wanted a pie and to upgrade my drink. Said no to the pie and yes to the drink. Was impressed with his manners and the fact that he is trying to upsell. Shows he takes the initiative to ensure the customer is satisfied.
I like Chicken E, but y'all ought be shamed for serving me this bowl of gravy, lined with my mashed potatoes way at the bottom. You basically just gave me 2 bowls of gravy with my tenders!!
Christine Hernandez
Every time I go out to Texas this place is a must they never
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Meal
Andrew Boone
People are always friendly but please change the grease more often. Remember good food good service return customersIntegrity is a key PowerPoint.
Atmosphere: 3
Food: 1
Service: 5
Cynthia Vielmas
While ordering in drive thru, we encountered a professional employee taking our order. She also suggested desert. She had cheerful attitude and sounded happy to be there. Nowadays people have a poor attitude and unprofessional. She really made our day. Thank you, Vanessa!
Food: 5
Service: 5
Elizabeth Bergeson
This location is the best one I have ever been to. Their food and service are consistently top notch. Wish I could give 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Number 1, Mini Poppers, Rolls, Mashed Potatoes, Chicken Meal
Chicken was hot however the fries were over cooked so they were a bit hard.
Atmosphere: 3
Food: 3
Service: 5
Katress Dunson
I did not get what I ordered so just make sure you get what you ordered.
Atmosphere: 3
Food: 4
Service: 2
FoldYaMommy
I order 20 piece chicken tender with fries and they gave me my order work they didn’t give me the fries I payed for and I called multiple times and never picks up my
Atmosphere: 1
Food: 1
Service: 3
Dawn Flores
Fish was hot and good.Fries were not.Apple pies were super good.
Food: 5
Service: 5
Miranda Canava
The guy in the drive thru was very polite. The food was delicious but they left a part of my order out. I tried to call to let them know and the number listed for this location is disconnected and there is no other way to contact this location. I was charged extra for these items I did not receive and I am unable to return right away.
PLEASE AVOID THIS LOCATION. I WILL NEVER PAY FOR RUDESNESS AND NEITHER SHOULD YOU....After patiently waiting for about 10 minutes for the order in front of me to be corrected (the entire time I watched my order sit on the counter)... I asked for fresh food. I was initially told another 10 minutes.... after Mr. Rudeness comes back to take my payment he says, it'll be 20 minutes....of course I hesitated cause WTH at this point.... Mr. Rudeness then says.... "I have your card... it's a yes or no... what do you wanna do"..... needless to say....I am thankful for personal growth.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 chicken legs. I pulled up to the window and the associate grabbed 2 cooked legs from under the heat lamp put them in the basket and dropped them back into the grease. I asked window clerk why this was done and was told to give the chicken moisture from the grease since it was sitting under the heat lamp for awhile!? The food was over cooked and greasy.
Atmosphere: 3
Food: 1
Service: 2
Vanessa, the store manager assisted me on 01/20/24, with placing a large order for an event at our church. We were having our appreciation dinner for our Nursing Home Ministry. Vanessa and her staff were able to put together a large order of 200 pieces of chicken, along with rolls an sweet tea, for our event. Our dinner was a huge success and part of that success goes to Vanessa and her team for their support in putting this order together.Thank you Chicken Express, and thank you Vanessa and her team for taking care of our ministry on this special occasion. I look forward to doing business with you again in the future.God's Blessings,Bro. Mike MarquardtWorth Baptist ChurchNursing Home Ministry Director
Atmosphere: 4
Food: 5
Service: 5
Food was fresh and yummy. The employee who took my order asked if I wanted a pie and to upgrade my drink. Said no to the pie and yes to the drink. Was impressed with his manners and the fact that he is trying to upsell. Shows he takes the initiative to ensure the customer is satisfied.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rolls, Mashed Potatoes, Chicken Meal, Fried Okra, Gravy, 4 Express Tender Combo
They smell reluctantly and smell
Atmosphere: 1
Food: 1
Service: 1
I like Chicken E, but y'all ought be shamed for serving me this bowl of gravy, lined with my mashed potatoes way at the bottom. You basically just gave me 2 bowls of gravy with my tenders!!
Every time I go out to Texas this place is a must they never
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Meal
People are always friendly but please change the grease more often. Remember good food good service return customersIntegrity is a key PowerPoint.
Atmosphere: 3
Food: 1
Service: 5
While ordering in drive thru, we encountered a professional employee taking our order. She also suggested desert. She had cheerful attitude and sounded happy to be there. Nowadays people have a poor attitude and unprofessional. She really made our day. Thank you, Vanessa!
Food: 5
Service: 5
This location is the best one I have ever been to. Their food and service are consistently top notch. Wish I could give 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Number 1, Mini Poppers, Rolls, Mashed Potatoes, Chicken Meal
Restaurantji Recommends
Chicken was hot however the fries were over cooked so they were a bit hard.
Atmosphere: 3
Food: 3
Service: 5
I did not get what I ordered so just make sure you get what you ordered.
Atmosphere: 3
Food: 4
Service: 2
I order 20 piece chicken tender with fries and they gave me my order work they didn’t give me the fries I payed for and I called multiple times and never picks up my
Atmosphere: 1
Food: 1
Service: 3
Fish was hot and good.Fries were not.Apple pies were super good.
Food: 5
Service: 5
The guy in the drive thru was very polite. The food was delicious but they left a part of my order out. I tried to call to let them know and the number listed for this location is disconnected and there is no other way to contact this location. I was charged extra for these items I did not receive and I am unable to return right away.
Atmosphere: 4
Food: 4
Service: 2