I normally love Boomerjacks. But this location is atrocious. The service was very poor, the food was wrong, when my mom pointed out her food was wrong, it was taken back by another server. Our server then returned to the table bringing the wrong order back out and tearing into my mom.We asked for a manager to attempt to de-escalate due to the rude server... the manager all but defended the server and then made no effort to ensure a correct order ever came out. 20 minutes later, the same order came back out, with the cheese picked off by hand (though still with a fair bit of the cheese on the burger).As a gold member, I reported this to Boomerjacks who has refused to reach back out. My mom left without ever receiving a meal to eat and was served the same burger three times - the third time after it had been sitting around for at least 30 minutes.I'd normally recommend Boomerjacks, but this one reflects the poor leadership who refuses to address the most basic concern of simply ensuring orders are correct. Then serves cold food which still has a known allergen on it. It's beyond unacceptable.Go to any other restaurant. (Also, please feel free to check my other reviews of restaurants, it's rare for me to talk poorly about customer service. This place is the exception, not the rule.)
Atmosphere: 4
Food: 1
Service: 1
Steven Jones
OK place to drink and eat at. Atmosphere is nice, but they all never have enough help and service is slow.
Atmosphere: 4
Food: 4
Service: 2
Nancy Tijerina
It's such a well known place it gets busy alot and parking is hard to find. Overall, it's a good place to meet up with friends and have a few drinks, with good atmosphere....get there early though!
Atmosphere: 4
Food: 4
Service: 4
nikki dalby
The new lunch menu is wack I always came in for the grilled chicken wrap. Otherwise solid location
Asap security
The winds are always fresh and hot and the drink specials help out the wallet.
Krista Nesbitt
Delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monte Cristo Sandwich
Kevin Williams
Very very very attractive and nice Abby was off the chain and love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso
natalie hess
I ordered on door dash and ordered the mashed redskin potatoes and was very misled due to the pictures being potato skins and sour cream but it came as plain mashed potatoes with green onions and gravy. Picture needs to be changed.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries
U Anon
it seems like all the Boomerjacks in town have a problem of people walking in to get food, getting seated, and then completely ignored. This is the second time I have given this restaurant a chance at this location at 9:30 PM 29MAR24. Wont be coming back, not that they seem to care. They seem not to be interested in making money!
Atmosphere: 1
Food: 1
Service: 1
Danny Dodson
Definitely do NOT appreciate the "no cuts" sign but if that's what they want then I'll take my patronage somewhere else.
Melanie our waitress is totally awesome ? ? attentive, and made sure me and family feel welcome..Great job Mel. See u soon Boomer...
Atmosphere: 5
Food: 5
Service: 5
Coy Harris
Great atmosphere to watch sports.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Nashville Hot
Chris Harvey
This place was recommended by a co worker, it was a horrible experience. I wasn't waited on or even much as recognized for over 30 minutes, will not be coming back to this location. I was told that the location by at&t stadium is better, so I'll give them a try
nathan avila
Love itDietary restrictions: YumKid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso
Chris Vaughan
Very nice experience. Food service and drinks very good. Just not any plant based options. Otherwise very good.Vegetarian options: Tiny if any vegan or even vegetarian options.
I normally love Boomerjacks. But this location is atrocious. The service was very poor, the food was wrong, when my mom pointed out her food was wrong, it was taken back by another server. Our server then returned to the table bringing the wrong order back out and tearing into my mom.We asked for a manager to attempt to de-escalate due to the rude server... the manager all but defended the server and then made no effort to ensure a correct order ever came out. 20 minutes later, the same order came back out, with the cheese picked off by hand (though still with a fair bit of the cheese on the burger).As a gold member, I reported this to Boomerjacks who has refused to reach back out. My mom left without ever receiving a meal to eat and was served the same burger three times - the third time after it had been sitting around for at least 30 minutes.I'd normally recommend Boomerjacks, but this one reflects the poor leadership who refuses to address the most basic concern of simply ensuring orders are correct. Then serves cold food which still has a known allergen on it. It's beyond unacceptable.Go to any other restaurant. (Also, please feel free to check my other reviews of restaurants, it's rare for me to talk poorly about customer service. This place is the exception, not the rule.)
Atmosphere: 4
Food: 1
Service: 1
OK place to drink and eat at. Atmosphere is nice, but they all never have enough help and service is slow.
Atmosphere: 4
Food: 4
Service: 2
It's such a well known place it gets busy alot and parking is hard to find. Overall, it's a good place to meet up with friends and have a few drinks, with good atmosphere....get there early though!
Atmosphere: 4
Food: 4
Service: 4
The new lunch menu is wack I always came in for the grilled chicken wrap. Otherwise solid location
The winds are always fresh and hot and the drink specials help out the wallet.
Delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monte Cristo Sandwich
Very very very attractive and nice Abby was off the chain and love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso
I ordered on door dash and ordered the mashed redskin potatoes and was very misled due to the pictures being potato skins and sour cream but it came as plain mashed potatoes with green onions and gravy. Picture needs to be changed.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries
it seems like all the Boomerjacks in town have a problem of people walking in to get food, getting seated, and then completely ignored. This is the second time I have given this restaurant a chance at this location at 9:30 PM 29MAR24. Wont be coming back, not that they seem to care. They seem not to be interested in making money!
Atmosphere: 1
Food: 1
Service: 1
Definitely do NOT appreciate the "no cuts" sign but if that's what they want then I'll take my patronage somewhere else.
Restaurantji Recommends
Melanie our waitress is totally awesome ? ? attentive, and made sure me and family feel welcome..Great job Mel. See u soon Boomer...
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere to watch sports.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Nashville Hot
This place was recommended by a co worker, it was a horrible experience. I wasn't waited on or even much as recognized for over 30 minutes, will not be coming back to this location. I was told that the location by at&t stadium is better, so I'll give them a try
Love itDietary restrictions: YumKid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso
Very nice experience. Food service and drinks very good. Just not any plant based options. Otherwise very good.Vegetarian options: Tiny if any vegan or even vegetarian options.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Monte Cristo Sandwich