Overall a standard Chipotle but I love the new interior (as this is a new location that recently opened up). Food is good, menu had some special items, like a limited al pastor, and service quick. Plan to be back again.
Atmosphere: 5
Food: 4
Service: 4
Zachary Escobedo
Dont go here, they're kids that are in their own world. Have no idea what customer service is and no regard to pleasantry.
Atmosphere: 1
Food: 5
Service: 1
Sabrina Romero
Ran out of tons of ingredients by 7 pm on a
Atmosphere: 2
Food: 2
Service: 2
Jorge De La Torre
Submitted a mobile order at 4:57 and said it was going to be ready at 5:20. Get there at 5:20 and wasn’t ready until 5:33. I had a side of queso with my order and it was 1/4 full. My Fiance and I’s burritos were literally very cold when they just made them on the spot. The rice was hard. Never had any issues with any other chipotle location. This is definitely a management issue!!!
Atmosphere: 1
Food: 1
Service: 1
Vanessa Martin
Went in store and ordered a carnitas bowl. They rush you through the line so fast, I missed that they did not add the carnitas. The first contact person speaks so fast, not only could I not understand her but neither could the guy in front of me or the guy behind me understand her. The last employee did not put my receipt in the bag.Will edit later after I call the store manager.Update: Automated answering service; unable to get a live person.
Atmosphere: 1
Food: 1
Service: 1
Niaja Rae
Fresh food , amazing service !!
Atmosphere: 5
Food: 5
Service: 5
S G.
Food was good minus the tiny portions the guy literally put about a teaspoon of rice on my taco. Service was not good waited about 8 min just to order and there was only one person ahead of me, it took the guy that long to make him two burritos. Seemed new, finally after about 7 ppl got behind us, the guy paced for help. And like 4 ppl show, I asked for light sour creme and the guy didn't care he put a lot on tacos. Feel like these men need a refresh in customer service and maybe acknowledge ppl when they come into your place of business
Teresa Miller
Was so excited to see Chipolte opening closer to home. Finally went to try them out tonight. VERY disappointing. They had 2 people in line. I ordered three bowls and they rushed me through the entire process as if they had 10 people in line. Why do they ALWAYS rush you ?! To top it off we order Guacamole with chips. Go to pay and the lady says. They are out of chips! Its Friday night at 6:30. Make some chips! Not to mention the young man making our bowls was NOT very pleasant when I asked him to STOP rushing me. He gave me nothing but attitude. In my opinion there is no reason to be out of food or rush people down the line. I will say the resurant was very tidy. So far NOT of fan of the treatment for 45.00 worth of takeout.
Atmosphere: 3
Food: 1
Service: 1
The Lobby Runner
Brand new place but every mobile order is a miss. 3 mobile orders where chips are missing, dips, as well as components on my bowl. if items are out of stock then the app should indicate that. I would just come inside the store if i wanted too but there is no point in having a drive thru pick up if i gotta check my items before i get home smh.
Atmosphere: 3
Food: 2
Service: 1
WhoDat
I have 2 conveniently located near my home; however, I drive to this location. I love a good sofritas bowl.
They were Out of Chips, and Out of Vinaigrette at 7pm on a weekend at a brand new store. One of my orders was a salad, and no Vinaigrette… Also we see one Employee getting a cup and fills it with meat right in front of us and turns around and chugs it…. Was expecting more from a new store. At least have things on the menu available. Is there no Management?
Chris h
This location is ran by incompetent teens who are too stoned to even comprehend a basic order. The staff lacks communication and guidance and management is no where to be found. Whoever hired for this place should be fired.
Atmosphere: 1
Food: 1
Service: 1
Timothy White
Management is HORRIBLE! Dirty tables, empty bins, yelling behind the counter and employees just hanging out. Food cost way more these days to pay for this experience. Feels like Oakland California or something. Good bye Chipotle. We are done with you.
Atmosphere: 1
Food: 1
Service: 1
Megan Johnson
Waited for this new location to open thinking it would be a great experience. The manager yelling at emoyees to take our order? Dirty tables, drinks, utensils and napkins all a mess. Trash and dirty tables with everyone just hanging out doing nothing. This was in the middle of the afternoon. I think there was one other customer there, DON'T GO, SPEND YOUR HARD EARNED MONEY SOMEWHERE ELSE!
Atmosphere: 1
Service: 1
William Shean
We arrived at 3:00 pm thinking the lunch rush was over, should be a quick in/out before going on trip. We were the only ones there. As soon as we stepped up to place our order with the only woman visible in the kitchen, she yells at a youngster around the corner (unseen) to come out and take our order. This goes on for about 5 minutes! Arguing, who gets to take our order? What a warm welcome! We get our order, pay for fountain drinks and every tea and special drink fountain is either completely empty or nearly empty. Then, we have to ask for a knife because the condement table is all empty and a complete mess! The dinning area had no clean tables, so we sat outside in the patio, there was one table that was still dirty, but better than the rest. It was chilly and windy, no trash can with trash swirling around in the wind like a mini dust-devil in the desert, at our feet. This is a new location and just opened. We joked about being Mystery Shoppers, they laughed it off saying, they know the company doesn't have Mystery Shoppers. We waited for this location to open, watching it being built every day. We live accross the street and will not be going to any Chipotle again soon, if ever. This was horrible!!
Overall a standard Chipotle but I love the new interior (as this is a new location that recently opened up). Food is good, menu had some special items, like a limited al pastor, and service quick. Plan to be back again.
Atmosphere: 5
Food: 4
Service: 4
Dont go here, they're kids that are in their own world. Have no idea what customer service is and no regard to pleasantry.
Atmosphere: 1
Food: 5
Service: 1
Ran out of tons of ingredients by 7 pm on a
Atmosphere: 2
Food: 2
Service: 2
Submitted a mobile order at 4:57 and said it was going to be ready at 5:20. Get there at 5:20 and wasn’t ready until 5:33. I had a side of queso with my order and it was 1/4 full. My Fiance and I’s burritos were literally very cold when they just made them on the spot. The rice was hard. Never had any issues with any other chipotle location. This is definitely a management issue!!!
Atmosphere: 1
Food: 1
Service: 1
Went in store and ordered a carnitas bowl. They rush you through the line so fast, I missed that they did not add the carnitas. The first contact person speaks so fast, not only could I not understand her but neither could the guy in front of me or the guy behind me understand her. The last employee did not put my receipt in the bag.Will edit later after I call the store manager.Update: Automated answering service; unable to get a live person.
Atmosphere: 1
Food: 1
Service: 1
Fresh food , amazing service !!
Atmosphere: 5
Food: 5
Service: 5
Food was good minus the tiny portions the guy literally put about a teaspoon of rice on my taco. Service was not good waited about 8 min just to order and there was only one person ahead of me, it took the guy that long to make him two burritos. Seemed new, finally after about 7 ppl got behind us, the guy paced for help. And like 4 ppl show, I asked for light sour creme and the guy didn't care he put a lot on tacos. Feel like these men need a refresh in customer service and maybe acknowledge ppl when they come into your place of business
Was so excited to see Chipolte opening closer to home. Finally went to try them out tonight. VERY disappointing. They had 2 people in line. I ordered three bowls and they rushed me through the entire process as if they had 10 people in line. Why do they ALWAYS rush you ?! To top it off we order Guacamole with chips. Go to pay and the lady says. They are out of chips! Its Friday night at 6:30. Make some chips! Not to mention the young man making our bowls was NOT very pleasant when I asked him to STOP rushing me. He gave me nothing but attitude. In my opinion there is no reason to be out of food or rush people down the line. I will say the resurant was very tidy. So far NOT of fan of the treatment for 45.00 worth of takeout.
Atmosphere: 3
Food: 1
Service: 1
Brand new place but every mobile order is a miss. 3 mobile orders where chips are missing, dips, as well as components on my bowl. if items are out of stock then the app should indicate that. I would just come inside the store if i wanted too but there is no point in having a drive thru pick up if i gotta check my items before i get home smh.
Atmosphere: 3
Food: 2
Service: 1
I have 2 conveniently located near my home; however, I drive to this location. I love a good sofritas bowl.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were Out of Chips, and Out of Vinaigrette at 7pm on a weekend at a brand new store. One of my orders was a salad, and no Vinaigrette… Also we see one Employee getting a cup and fills it with meat right in front of us and turns around and chugs it…. Was expecting more from a new store. At least have things on the menu available. Is there no Management?
This location is ran by incompetent teens who are too stoned to even comprehend a basic order. The staff lacks communication and guidance and management is no where to be found. Whoever hired for this place should be fired.
Atmosphere: 1
Food: 1
Service: 1
Management is HORRIBLE! Dirty tables, empty bins, yelling behind the counter and employees just hanging out. Food cost way more these days to pay for this experience. Feels like Oakland California or something. Good bye Chipotle. We are done with you.
Atmosphere: 1
Food: 1
Service: 1
Waited for this new location to open thinking it would be a great experience. The manager yelling at emoyees to take our order? Dirty tables, drinks, utensils and napkins all a mess. Trash and dirty tables with everyone just hanging out doing nothing. This was in the middle of the afternoon. I think there was one other customer there, DON'T GO, SPEND YOUR HARD EARNED MONEY SOMEWHERE ELSE!
Atmosphere: 1
Service: 1
We arrived at 3:00 pm thinking the lunch rush was over, should be a quick in/out before going on trip. We were the only ones there. As soon as we stepped up to place our order with the only woman visible in the kitchen, she yells at a youngster around the corner (unseen) to come out and take our order. This goes on for about 5 minutes! Arguing, who gets to take our order? What a warm welcome! We get our order, pay for fountain drinks and every tea and special drink fountain is either completely empty or nearly empty. Then, we have to ask for a knife because the condement table is all empty and a complete mess! The dinning area had no clean tables, so we sat outside in the patio, there was one table that was still dirty, but better than the rest. It was chilly and windy, no trash can with trash swirling around in the wind like a mini dust-devil in the desert, at our feet. This is a new location and just opened. We joked about being Mystery Shoppers, they laughed it off saying, they know the company doesn't have Mystery Shoppers. We waited for this location to open, watching it being built every day. We live accross the street and will not be going to any Chipotle again soon, if ever. This was horrible!!
Atmosphere: 1
Service: 1