Only 2 people working on Sat night so long line. More importantly the prices have sure gone up as a regular cup was 6.79 and only 3/4 full. Definitely not worth the wait in line and for that price. Store was extremely dirty as there was an ice cream spill on floor to avoid and one table was covered in chocolate.
Atmosphere: 3
Food: 2
Service: 3
Rocio Deyanira Terrazas
The lady who serves is very friendly and the ice cream is very very delicious.
Atmosphere: 5
Food: 5
Service: 5
Ben S.
Angel and Mia gave fantastic service! The ice cream was great!! Toppings was good. Service was fantastic
Rob Forsgren
Always great!
Atmosphere: 5
Food: 5
Service: 5
Angel F
Super friendly employees and they were busy but wait was worth it! Best ice cream I’ve had in awhile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cups
Stevi Stern
first time visitors and pretty disappointed. website says always free mix ins, but this location charges .59 cents per add in / topping. i got cinnamon ice cream that was delicious and birthday cake, which i should have sampled first because it had absolutely zero flavoring. also, but husband got strawberry shortcake sundae, and even though they were out of strawberries and whipped cream, got charged full price.
Kathryn Krenn
Young man behind the counter was talkative and joked with us and other customers! Very friendly! Ice cream was delicious!
Atmosphere: 5
Food: 4
Service: 5
Judy Nguyen
My boyfriend and I come here pretty frequently (sometimes once a week, couple times a week, every other week) and tonight was our first time being helped by Elizabeth. We’ve always ordered the same thing - same ingredients that’s in the strawberry shortcake (from the Signature Sundaes menu) but in a small mix-in. We like ordering as a mix in because we prefer everything mixed instead of layered. The Sundae cup sizes are also too much to finish so the small mix in size is better for us. We’ve never had any issues with any of the other gentlemen that works there. Elizabeth was confused, so I repeated again "i would like a small mix in using the same ingredients thats in the strawberry shortcake." Elizabeth responded "ive worked here for 3 years and have never had anyone request this, but since it's not too busy, I guess i can do this for you" with a negative tone. She then asks me if i wanted my ice cream in the sundae cup or white cup. i was confused by this because i had already stated i wanted a small mix in. my boyfriend told her in the small mix in cup. Another gal helped my boyfriend and he requested the same thing but seeing how Elizabeth was with mine, he broke it down by telling the other staff he wanted a small mix in cup with sweet cream ice cream, shortcake, strawberry, and strawberry jam and there were no issues (same exact ingredients I had in my cup). When it came time to pay, Elizabeth hands me the best value cup and tells me that she’s going to charge me the best value mix in (largest cup size) which is still better than being charged the Sundae. This is when i had enough and told her i dont understand because i specifically asked for a small mix in size cup. Elizabeth then goes oh, well i guess ill make it again then. i told Elizabeth to just forget it at this point. i did express to Elizabeth my boyfriend and i come here often and have never had any issues with other staff. my boyfriend also literally just ordered the exact same thing that i did. i ended up paying for mine as a best value mix in with my boyfriend's small mix in and left.I did not appreciate Elizabeth’s attitude, tone, or poor customer service. Busy or not, I don’t understand what was the problem in me asking for a mix in when this is what they serve and is on the menu.
Atmosphere: 1
Food: 3
Service: 1
Tristan Helm
Wonderful ice cream!! Had a great experience here
Tom Cruz
Many options and each one we had was delicious. The banana split was amazing. Service was quick and great even with heavy traffic of people coming for ice cream. Recommend and will take family back soon.
Everything was very good, my wife and I will be back for sure. Definitely stands out with great service.
Sean McPherson
Always understaffed, and always out of the most basic flavors in the evening. Waste of time and money most every time. A shame.
Michelle Cooper
Good ice cream, staff was nice.
Lucas F
If you want a good ice cream experience, this is it. Owners have been there 24 years, and it's easy to see why. Great service, and great ice cream
Michael V.
Service was very poor. Ordered a strawberry shortcake Sunday. I asked to use strawberry ice cream. The server just started putting the various ingredients into a cup. I asked if they could be mixed together. He said no, that would take too much time. No one else was in line.Then, there was no syrup added either.Will go to Braums next time. Definitely not worth it.
Only 2 people working on Sat night so long line. More importantly the prices have sure gone up as a regular cup was 6.79 and only 3/4 full. Definitely not worth the wait in line and for that price. Store was extremely dirty as there was an ice cream spill on floor to avoid and one table was covered in chocolate.
Atmosphere: 3
Food: 2
Service: 3
The lady who serves is very friendly and the ice cream is very very delicious.
Atmosphere: 5
Food: 5
Service: 5
Angel and Mia gave fantastic service! The ice cream was great!! Toppings was good. Service was fantastic
Always great!
Atmosphere: 5
Food: 5
Service: 5
Super friendly employees and they were busy but wait was worth it! Best ice cream I’ve had in awhile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cups
first time visitors and pretty disappointed. website says always free mix ins, but this location charges .59 cents per add in / topping. i got cinnamon ice cream that was delicious and birthday cake, which i should have sampled first because it had absolutely zero flavoring. also, but husband got strawberry shortcake sundae, and even though they were out of strawberries and whipped cream, got charged full price.
Young man behind the counter was talkative and joked with us and other customers! Very friendly! Ice cream was delicious!
Atmosphere: 5
Food: 4
Service: 5
My boyfriend and I come here pretty frequently (sometimes once a week, couple times a week, every other week) and tonight was our first time being helped by Elizabeth. We’ve always ordered the same thing - same ingredients that’s in the strawberry shortcake (from the Signature Sundaes menu) but in a small mix-in. We like ordering as a mix in because we prefer everything mixed instead of layered. The Sundae cup sizes are also too much to finish so the small mix in size is better for us. We’ve never had any issues with any of the other gentlemen that works there. Elizabeth was confused, so I repeated again "i would like a small mix in using the same ingredients thats in the strawberry shortcake." Elizabeth responded "ive worked here for 3 years and have never had anyone request this, but since it's not too busy, I guess i can do this for you" with a negative tone. She then asks me if i wanted my ice cream in the sundae cup or white cup. i was confused by this because i had already stated i wanted a small mix in. my boyfriend told her in the small mix in cup. Another gal helped my boyfriend and he requested the same thing but seeing how Elizabeth was with mine, he broke it down by telling the other staff he wanted a small mix in cup with sweet cream ice cream, shortcake, strawberry, and strawberry jam and there were no issues (same exact ingredients I had in my cup). When it came time to pay, Elizabeth hands me the best value cup and tells me that she’s going to charge me the best value mix in (largest cup size) which is still better than being charged the Sundae. This is when i had enough and told her i dont understand because i specifically asked for a small mix in size cup. Elizabeth then goes oh, well i guess ill make it again then. i told Elizabeth to just forget it at this point. i did express to Elizabeth my boyfriend and i come here often and have never had any issues with other staff. my boyfriend also literally just ordered the exact same thing that i did. i ended up paying for mine as a best value mix in with my boyfriend's small mix in and left.I did not appreciate Elizabeth’s attitude, tone, or poor customer service. Busy or not, I don’t understand what was the problem in me asking for a mix in when this is what they serve and is on the menu.
Atmosphere: 1
Food: 3
Service: 1
Wonderful ice cream!! Had a great experience here
Many options and each one we had was delicious. The banana split was amazing. Service was quick and great even with heavy traffic of people coming for ice cream. Recommend and will take family back soon.
Restaurantji Recommends
Everything was very good, my wife and I will be back for sure. Definitely stands out with great service.
Always understaffed, and always out of the most basic flavors in the evening. Waste of time and money most every time. A shame.
Good ice cream, staff was nice.
If you want a good ice cream experience, this is it. Owners have been there 24 years, and it's easy to see why. Great service, and great ice cream
Service was very poor. Ordered a strawberry shortcake Sunday. I asked to use strawberry ice cream. The server just started putting the various ingredients into a cup. I asked if they could be mixed together. He said no, that would take too much time. No one else was in line.Then, there was no syrup added either.Will go to Braums next time. Definitely not worth it.