Chick-fil-A

2601 Preston Rd #2046, Frisco
(972) 668-7230

Recent Reviews

Mateo Koch

Cashier had the worst attitude. Was just picking up a delivery order and was met with the worst customer service and was barely acknowledged. Zero communication and just a negative experience over all. I never leave bad reviews but was just taken aback by the rudeness..

Service: 1

Leonardo Zepeda

I did an order for a Grilled Club sandwich. They gave me a spicey chicken sandwich instead. I realized this when I got home and was not willing or wanting to come back. Make sure you check your food before taking

Atmosphere: 4

Food: 1

Service: 4

Danielo Hernandez

Great Mexican restaurant to eat with your family and

Atmosphere: 5

Food: 5

Service: 5

Steve Mathers

Great

Atmosphere: 5

Food: 5

Service: 5

Daniel Clifford

I ordered two of the 12 count grilled nuggets and instead received two of the 8 count grilled nuggets. Yall should be giving people the food they paid for, especially with how the container is labeled as 12 nuggets but somehow there only 8 in each container. Cmon

Atmosphere: 1

Food: 1

Service: 1

Princessa Tobias

Came to the mall and got intrigued by their new sandwich so I had to try it. Service was during the time I visited, sandwich was good.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Spicy Chicken Sandwich

Cynthia Tabat

Excellent food! Excellent service!

Atmosphere: 5

Food: 5

Service: 5

Jairo Souto Vilar

This place is good as always.

Atmosphere: 5

Food: 5

Service: 5

Mask Empath

Horrible service paid for a lemonade and spicy chicken I ate half of the sandwich and took the other half back because the other half was nothing but fat and the manager told me he won't give me another sandwich or refund he tried to convince me saying I can assure you there is no fat

Rachel D.

Great customer service and the food was hot. The window lady Stacia was very kind and she made sure to be polite to every person that came to window. I really appreciate the service at this location.

Marte Anderson

Royally ripped off. charged $ 27.14 for 2 chicken sandwiches and a medium dr pepper. Didn't realize it until I looked later. Way overcharged by careless cashier.

nathalie hewasundara

I was trying out chick fil a for the first time and it tasted sooo bad. Then I had the same from another franchise the food was sooo good. This outlet specifically is messing with standardized

Atmosphere: 4

Food: 1

Service: 4

Ayden Patel

This is the worst Chick-fil-A I have ever been to they don’t even give you your food that you pay for

Angela James

I purchased a southwest spicy salad ask for crackers gave me one, ask for more young lady at the drive through window said we only give crackers with soup!..Are you serious I spent $18?

Kai Sani

Absolute worst customer service I have ever received at a restaurant. The young lady at the register was very upset about something when my friends and I walked up. She didn’t great us. She was rolling her eyes and sighing. When our food came out she told her male coworker that he needs to hand it to us because she won’t. While we’re waiting for our friend to get her food he asked us “ are you guys seriously not going to leave?” WE would love to leave sir just as soon as you give us the food we paid for. Sorry we ever came in. Insane.

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