Guy told me they can't do "well done" on anything and when I asked someone else they said they don't do any special requests (no salt fries etc) ? won't be back to this location ever again. What a garbage policy!
Atmosphere: 2
Food: 1
Service: 1
Mahad Ali
Got a salad today but they forgot to put salad dressing!..I called and they said sorry for your frustration but there's nothing I can do for you ...thanks alot chic fil a ...now I have a salad with no dressing I have to try to eat dang it! 0 stars
Alan Soukup
Served a raw nugget when I drove all the way back to the store I was told it wasn’t raw that it was just a blood vein and they use real chicken and it looks different. The meat was white near the crust then turned pink and red at the center with a red spot of blood. At 60 years old I know what undercooked chicken looks like! I have had good experiences with chick fil a in the past but how this was handled was a disappointment!
Atmosphere: 5
Food: 1
Service: 2
Jenny Casiani
Kid-friendliness: Ice cream space for games special food for childrenWheelchair accessibility: Easy access for wheelchairs
Ross Taylor
Consistently forget items on drive thru orders. Like every single time. It's ridiculous.
Atmosphere: 3
Food: 5
Service: 2
Roger West
Slowest drive thru ever.
Atmosphere: 2
Food: 4
Service: 2
McKenzie
took longer than regular and gave me honey mustard when i specifically asked for regular honey. can't eat my food waste of money and time
Greg G
Staff was fast and friendly
Kayla Mitchell
This Chick Fil A does NOT run as smoothly as other Frisco locations. The drive thru is noticeably slower and less efficient than other locations, as well. Please look at how the Preston Rd/Gary Burns location does mobile carry out orders and take notes. I should NOT have to wait for 5 minutes for a drink only mobile order for carry out. The worst part, I can see my drink waiting behind the register area, but there’s no employee(s) to give it to me. You are a fast food establishment; your mobile carry out orders should NOT be set up like a Chili’s - especially when you don’t have employees in that particular area to help customers. Get a shelving system like the other locations if you’re not going to have employees available at the mobile carry out area.
Atmosphere: 2
Food: 4
Service: 1
TONY V.
Slow service. But i don't mind for a little bit of a wait.
A wonderful place to visit with kids and it’s heaven for people with non-vegetarian preferencesMy kids loved the shakes and options / flavoursA must to visit place if you are exploring quick food options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Salad
Milissa Sladecek
I am saddened that CFA is now using chicken WITH ANTIBIOTICS!My children loved coming to play & eat @ the Stonebrook location.What can we do to convince you to provide better quality chicken for our children?
I usually have a really good experience each time I visit Chick-fil-A. Even if my order is incorrect (which is hardly ever) they are always prompt to fix it. Overall I think the quality of the food and customer service is great!
Guy told me they can't do "well done" on anything and when I asked someone else they said they don't do any special requests (no salt fries etc) ? won't be back to this location ever again. What a garbage policy!
Atmosphere: 2
Food: 1
Service: 1
Got a salad today but they forgot to put salad dressing!..I called and they said sorry for your frustration but there's nothing I can do for you ...thanks alot chic fil a ...now I have a salad with no dressing I have to try to eat dang it! 0 stars
Served a raw nugget when I drove all the way back to the store I was told it wasn’t raw that it was just a blood vein and they use real chicken and it looks different. The meat was white near the crust then turned pink and red at the center with a red spot of blood. At 60 years old I know what undercooked chicken looks like! I have had good experiences with chick fil a in the past but how this was handled was a disappointment!
Atmosphere: 5
Food: 1
Service: 2
Kid-friendliness: Ice cream space for games special food for childrenWheelchair accessibility: Easy access for wheelchairs
Consistently forget items on drive thru orders. Like every single time. It's ridiculous.
Atmosphere: 3
Food: 5
Service: 2
Slowest drive thru ever.
Atmosphere: 2
Food: 4
Service: 2
took longer than regular and gave me honey mustard when i specifically asked for regular honey. can't eat my food waste of money and time
Staff was fast and friendly
This Chick Fil A does NOT run as smoothly as other Frisco locations. The drive thru is noticeably slower and less efficient than other locations, as well. Please look at how the Preston Rd/Gary Burns location does mobile carry out orders and take notes. I should NOT have to wait for 5 minutes for a drink only mobile order for carry out. The worst part, I can see my drink waiting behind the register area, but there’s no employee(s) to give it to me. You are a fast food establishment; your mobile carry out orders should NOT be set up like a Chili’s - especially when you don’t have employees in that particular area to help customers. Get a shelving system like the other locations if you’re not going to have employees available at the mobile carry out area.
Atmosphere: 2
Food: 4
Service: 1
Slow service. But i don't mind for a little bit of a wait.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
A wonderful place to visit with kids and it’s heaven for people with non-vegetarian preferencesMy kids loved the shakes and options / flavoursA must to visit place if you are exploring quick food options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Salad
I am saddened that CFA is now using chicken WITH ANTIBIOTICS!My children loved coming to play & eat @ the Stonebrook location.What can we do to convince you to provide better quality chicken for our children?
Atmosphere: 4
Food: 1
Service: 5
Always good food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Salad
I usually have a really good experience each time I visit Chick-fil-A. Even if my order is incorrect (which is hardly ever) they are always prompt to fix it. Overall I think the quality of the food and customer service is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Never a complaint in chick FIL
Atmosphere: 5
Food: 5
Service: 5