Ordered Orange chicken & chow mein, recived whole lot of chow mein and couple of orange chicken
Atmosphere: 3
Food: 1
Service: 1
George Lomas
You tell me to wait on the chicken then forget about me. After 20 minutes I just want a refund. She tells me no. Hell just keep it. It's my gift to you.
Food: 1
Service: 1
Rene Trevillion
So delicious and it hot y’all. Yummy. Customer service is off the chain. People are coming in too. Come by today and try it out. Also if you get the app. Spend $10 and it’s takes off $5.Kid-friendliness: YesWheelchair accessibility: Yes
When did they started counting shrimp and then beg for your change SORRY PLACE to spend your
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side Chow Mein
Nigel Haney
I get a bigger plate to go with no side. They can keep the noodles and rice. This seems to throw them off every time. Then when the server scoops the proteins I get a full scoop of one and half scoop of the second when i asked could I have a full scoop on my second portion, manager from the back yelled at the obviously new employee only one scoop. Then put two fingers to his eyes and then back at me and her. Then yelled at me just because you don't get sides doesn't mean you get more mains. I said "are you kidding me? I just want what I'm paying for... full scoops not half, especially since I'm not taking the sides I'm already getting charged for. He then comes from the back arguing with a scold he saw it was a full scoop and if I don't like it I can go!! Then I said so did I, I am standing right here in front. He then tried to throw me out again saying I needed to calm down or I can go. Form of gaslighting, making someone upset then telling them to calm down. When I immediately talked in a sarcastic whisper he still didn't want to sell me the food. The cashier did apologize for him while checking me out but this is an absolutely ridiculous way to treat a customer or employee. Especially over a couple of green beans when I left half the bigger plate meal there to begin with that I'm being charged for. He gave off a new manager vibe that he's going to make a big difference. Yes I bet he will, a negative one. No one should ever be treated like this and I doubt any of his employees will appreciate being talked to and reprimanded in front of customers like this. This panda is already barely edible most days but it is the closest one for me. I'll be driving further from now on
Service: 1
Zena Wood
Quick, efficient, and delicious!
Food: 5
Service: 5
David Dowling
Good Beijing beef and orange
Atmosphere: 4
Food: 4
Service: 4
John Benson
I didn’t grab his name… but who I believe to be the manager went above and beyond as far as customer service to make sure to give me the best fast food experience possible good to know there’s still kind people in this world. 10/10 recommend this Panda ?
Atmosphere: 5
Food: 5
Service: 5
Isidro Munoz
Horrible place they stole 7 dollars of food order they charge me extra 1.50 for each portion
Please hire someone knows to cook rice!!!! This is for location in Frisco 423/El Dorado.3rd time I bought food and same issue with the uncooked rice.???
Food: 1
RJ K.
Ordered two bigger plates. This time, the food at this place was tastier than previous orders. That feeling was only short lived after biting into two plastic pieces. Disgusted after that and threw away the remaining food.
Jon M.
Horrible handling door dash orders. Rude and incompetent staff. Please be better. This is not rocket science yall.
Roy Salazar
My wife and I came here with our 2 year old for lunch. We've been to many Panda Expresses however we ordered our daughter teriyaki chicken, they offered to cut it into smaller pieces for us but I had declined. After we paid and sat down they still decided to give her the chicken cut into small pieces. It was a humble and amazing gesture that made our day.
India Wilson
The worst Panda Express in all America…they never have anything and the cooks are lazy, I come for lunch and my platter looks like a $3 meal…we come for dinner they see that it is 7:30 and they refuse to make anymore mushroom chicken, almond shrimp smh. GET BETTER CUSTOMER SERVICE get rid of all these 1st & 2nd shift bums!!!!!!!!
Ordered Orange chicken & chow mein, recived whole lot of chow mein and couple of orange chicken
Atmosphere: 3
Food: 1
Service: 1
You tell me to wait on the chicken then forget about me. After 20 minutes I just want a refund. She tells me no. Hell just keep it. It's my gift to you.
Food: 1
Service: 1
So delicious and it hot y’all. Yummy. Customer service is off the chain. People are coming in too. Come by today and try it out. Also if you get the app. Spend $10 and it’s takes off $5.Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigger Plate, Mushroom Chicken, Beijing Beef, Plate, Side Chow Mein, Fried Rice, Grilled Teriyaki Chicken, Chow Mein
When did they started counting shrimp and then beg for your change SORRY PLACE to spend your
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side Chow Mein
I get a bigger plate to go with no side. They can keep the noodles and rice. This seems to throw them off every time. Then when the server scoops the proteins I get a full scoop of one and half scoop of the second when i asked could I have a full scoop on my second portion, manager from the back yelled at the obviously new employee only one scoop. Then put two fingers to his eyes and then back at me and her. Then yelled at me just because you don't get sides doesn't mean you get more mains. I said "are you kidding me? I just want what I'm paying for... full scoops not half, especially since I'm not taking the sides I'm already getting charged for. He then comes from the back arguing with a scold he saw it was a full scoop and if I don't like it I can go!! Then I said so did I, I am standing right here in front. He then tried to throw me out again saying I needed to calm down or I can go. Form of gaslighting, making someone upset then telling them to calm down. When I immediately talked in a sarcastic whisper he still didn't want to sell me the food. The cashier did apologize for him while checking me out but this is an absolutely ridiculous way to treat a customer or employee. Especially over a couple of green beans when I left half the bigger plate meal there to begin with that I'm being charged for. He gave off a new manager vibe that he's going to make a big difference. Yes I bet he will, a negative one. No one should ever be treated like this and I doubt any of his employees will appreciate being talked to and reprimanded in front of customers like this. This panda is already barely edible most days but it is the closest one for me. I'll be driving further from now on
Service: 1
Quick, efficient, and delicious!
Food: 5
Service: 5
Good Beijing beef and orange
Atmosphere: 4
Food: 4
Service: 4
I didn’t grab his name… but who I believe to be the manager went above and beyond as far as customer service to make sure to give me the best fast food experience possible good to know there’s still kind people in this world. 10/10 recommend this Panda ?
Atmosphere: 5
Food: 5
Service: 5
Horrible place they stole 7 dollars of food order they charge me extra 1.50 for each portion
please add the filling next time!!
Food: 1
Restaurantji Recommends
Please hire someone knows to cook rice!!!! This is for location in Frisco 423/El Dorado.3rd time I bought food and same issue with the uncooked rice.???
Food: 1
Ordered two bigger plates. This time, the food at this place was tastier than previous orders. That feeling was only short lived after biting into two plastic pieces. Disgusted after that and threw away the remaining food.
Horrible handling door dash orders. Rude and incompetent staff. Please be better. This is not rocket science yall.
My wife and I came here with our 2 year old for lunch. We've been to many Panda Expresses however we ordered our daughter teriyaki chicken, they offered to cut it into smaller pieces for us but I had declined. After we paid and sat down they still decided to give her the chicken cut into small pieces. It was a humble and amazing gesture that made our day.
The worst Panda Express in all America…they never have anything and the cooks are lazy, I come for lunch and my platter looks like a $3 meal…we come for dinner they see that it is 7:30 and they refuse to make anymore mushroom chicken, almond shrimp smh. GET BETTER CUSTOMER SERVICE get rid of all these 1st & 2nd shift bums!!!!!!!!