While the food is fantastic, I have now had to go inside after getting my order in the drive thru due to them missing food in my order. This has now happened on 3 separate occasions.Today, for example, I was with friends (one of whom is allergic to tomatos), and we ordered a caniac combo with no fries, extra toast, and 2 orders of fries, specifically said NO ketchup. We got one box of fries, ketchup, and on the caniac combo, there were fries, one piece of toast, and no coleslaw. Had to go inside to get that fixed, so I'm a little annoyed.
Extra crispy at this canes location mean, extra soggy and oily. 2 years and
Atmosphere: 5
Food: 1
Service: 1
Chris Luna
Canes is our #1 restaurant! The service is always fast and food is perfect every time - and we got a lot.The chicken is moist but not greasy and Cain's sauce is out of that world. I am not a fan of Cole slaw in general - so nothing against theirs - you have the option to substitute the slaw for a second bread.
Canes is a favorite choice of my children, we’re frequent drive through customers. I’ve noticed lately the fries are hit or miss. The fries have become more miss than hit unfortunately, cold inedible, and disappointing. We order the largest combo, with extra toast and extra fries. Yesterday’s order was terrible. I usually don’t complain, but I’m not a fan of wasting money. Today we were in the area picking up a target order, I figured I’d go in and ask to speak to management to make things right. I did discard my receipt, though I displayed my transaction with the date, location and store information, but apparently that’s frowned upon. I spoke with “Kenzie”, a manger who lacks managerial skills, customer service and overall compassion. She treated me poorly, and offered a condescending resolution of french fries, yet we almost spent $30.00, every visit. No receipt no justice I suppose. I would’ve bought another combo on the spot if she’d at least apologize. With the disappointing exchange, my children and I simply left. I could not support this business today.
Drive thru as usual. Staff is awesome and always spinning the rhyme as we pull up. Love that, don't stop. ❤️❤️The chicken seems to get smaller and less tender as time goes on. This is your thing, don't screw it up.Please work on the coleslaw. Think more Texan. Adding potato salad to your menu wouldn't hurt either.
Fave place for chicken
Atmosphere: 5
Food: 5
Service: 5
Chicken smelled and tasted burned
Fresh food served
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger
While the food is fantastic, I have now had to go inside after getting my order in the drive thru due to them missing food in my order. This has now happened on 3 separate occasions.Today, for example, I was with friends (one of whom is allergic to tomatos), and we ordered a caniac combo with no fries, extra toast, and 2 orders of fries, specifically said NO ketchup. We got one box of fries, ketchup, and on the caniac combo, there were fries, one piece of toast, and no coleslaw. Had to go inside to get that fixed, so I'm a little annoyed.
Recommended dishes: Cane's Sauce, Texas Toast, Coleslaw, Chicken Finger
excellent place, clean and quiet
Atmosphere: 5
Food: 5
Service: 5
They just never seem to get the order right drive through. Every other time I go there they just can’t seem to understand or hear?
Atmosphere: 1
Food: 3
Service: 1
OMG I LOVE CANES SO MUCH AND THEIR SO SWEET
Atmosphere: 5
Food: 5
Service: 5
Omg how could I wait 28 years to try Cane's ??? Best food ever.
Always good.
Cain's is the
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extra crispy at this canes location mean, extra soggy and oily. 2 years and
Atmosphere: 5
Food: 1
Service: 1
Canes is our #1 restaurant! The service is always fast and food is perfect every time - and we got a lot.The chicken is moist but not greasy and Cain's sauce is out of that world. I am not a fan of Cole slaw in general - so nothing against theirs - you have the option to substitute the slaw for a second bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger, Texas Toast, Box Combo, 3 Chicken Fingers
Canes is a favorite choice of my children, we’re frequent drive through customers. I’ve noticed lately the fries are hit or miss. The fries have become more miss than hit unfortunately, cold inedible, and disappointing. We order the largest combo, with extra toast and extra fries. Yesterday’s order was terrible. I usually don’t complain, but I’m not a fan of wasting money. Today we were in the area picking up a target order, I figured I’d go in and ask to speak to management to make things right. I did discard my receipt, though I displayed my transaction with the date, location and store information, but apparently that’s frowned upon. I spoke with “Kenzie”, a manger who lacks managerial skills, customer service and overall compassion. She treated me poorly, and offered a condescending resolution of french fries, yet we almost spent $30.00, every visit. No receipt no justice I suppose. I would’ve bought another combo on the spot if she’d at least apologize. With the disappointing exchange, my children and I simply left. I could not support this business today.
Atmosphere: 1
Food: 1
Service: 1
Excellent boneless chicken fry..kids favorite place!
Atmosphere: 4
Food: 4
Service: 4
Drive thru as usual. Staff is awesome and always spinning the rhyme as we pull up. Love that, don't stop. ❤️❤️The chicken seems to get smaller and less tender as time goes on. This is your thing, don't screw it up.Please work on the coleslaw. Think more Texan. Adding potato salad to your menu wouldn't hurt either.
Atmosphere: 5
Food: 3
Service: 5