So disappointed. We have been here several times. Surprised on a Saturday they were not busy. Very few customers at 6:30. Waitress brought our food but that was the extent. It seemed like she just didn't want to be there. Breaded shrimp was greasy, potatoes were warm and really small. Calamari was chewy. I wish I could say something positive as this is our usually stop for seafood and fish.
Atmosphere: 3
Food: 2
Service: 2
Jeff Faust
Can't go lower than 1 star on serive or I would
Atmosphere: 1
Food: 1
Service: 1
Gloria Guillen
Waitress took too long to bring my refill, plus she brought me the wrong. Also she never brought the Tabasco sauce to us . I can and totally understand when this place is busy but it was not cause she also had the table in front of us and yes, to that table she concentrated more of her time???
Atmosphere: 5
Food: 5
Service: 2
Jett Storm (Stormy Studios)
Tonight, I had an amazing dining experience at the Red Lobster in Frisco, Texas. Tanisha, our server, welcomed us with such warmth and hospitality. We indulged in delicious dishes like salmon, pasta, baked potato, mac & cheese, fillet, crab legs, lobster tail, and broccoli. Yet, the highlight was undoubtedly the heavenly cheddar biscuits they're famous for. It had been a few years since our last visit, but the charm of Red Lobster remained unchanged. We enjoyed watching the little fish in the tank while Tanisha took care of us with her incredible service, anticipating our needs before we even had to ask. Her passion for the menu and dedication to making our experience memorable truly stood out. We left with full stomachs and happy hearts, already looking forward to our next visit to our beloved Red Lobster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster, Duo Lobster Tails with Baked Potato and Broccoli, Cheddar Biscuits, Shrimp Alfredo
Frankie Harris
The food was horrible. Too much salt on bake potato and lobstertail. My daughter Latoya brought me hear for mon and daughter day out. She said for my meal by credit card.Dietary restrictions: Has high blood pressure and can't eat a lot of sodium.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Duo Lobster Tails with Baked Potato and Broccoli
Jeffrey Johnson
Just can't beat the endless shrimp!!! You just pick what you want and they keep bringing it out hot and fresh!!! Been loving Red Lobster since the early eighties!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seaside Shrimp Trio, Duo Lobster Tails with Baked Potato and Broccoli, Classic Caesar Salad, Side House Salad, Endless Chowder Salad & Cheddar Bay Biscuits, Cheddar Biscuits, Wood Fired Grilled Shrimp, Brownie Overboard, Salad, Admiral's Feast
Tara Armstrong
The food was amazing, Jacob was attentive and helpful. It was a great dining experience!!Parking: Easy to get in & out of! Jacob sat us where we could keep an eye on our car, my sweet Millie was in the car, in the shade with windows down!!! Jaco was super wonderful!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, Salmon New Orleans Full
Badger Excavation Services
The lobster taste so weird, when I asked the waiter to replace it surprise, they didn't have more lobter tails, at the end they discounted the $20 for the lobster tail in my ticket but whats the point of that, i usually go there because of the lobsters if not i just could to to Olive Garden, worst experience ever
Atmosphere: 1
Food: 1
Service: 4
SairaBelle
Went there on 3/13/24 midday. Will never go again.The host was incredibly rude, didn’t look at us, turned her face away while taking us to our table and barely managed to mumble ‘enjoy’. I wish I had walked out but we were hungry and there was no wait.We ordered the stuffed flounder. The stuffing tasted off, very highly preserved (medicine like taste) and was inedible. The entire dish was swimming in margarine and/or butter. The baked potato had margarine and was drowning in it as well. We did not let the server know because the service was already so bad we did not want any retaliation in our food.The manager walked to a table behind us, and also didn’t look at or greet us.The way we were made to feel unwelcome by all of the staff amuses me. Is this where supposed ‘wealthy Caucasians’ are only welcome? HAHAHAHAHAHA! Their food and service has made this location one grade above fast food. Come on Frisco, do better.Save yourself money and time. Go elsewhere. The service and food quality is awful.
Atmosphere: 1
Food: 1
Service: 1
J J
Wow, what happened to Red Lobster... Totally understaffed. Totally bad experience. Totally mismanaged.Was told they would bring my pickup order, made 30 minutes earlier; should have been ready. But instead they went to the bar and started making drinks...? Maybe 2-3 people on the floor standing around...not sure what they were doing.People were in line for a reservation, then leaving because no one would greet them. Others were sitting for an extended period waiting to be seated, with a near empty restaurant.Menu has been diminished with fewer choices. Afraid red lobster is in (further) decline.Combination of mismanagement / private equity, the 'pandemic', and inflation are taking a toll. Darden sold this to private equity firm Golden Gate Capital in 2014. With interest sold to Thai Union Group in 2020. Now TUG has announced it's looking to sell.
Cathartic experience!! If I could do 10 stars I would! Jordan is amazing!
Atmosphere: 5
Food: 5
Service: 3
Steve Grether
I went for lunch and had the Surf and Turf. The waitress was spot on with the timing of the visits, very nice and treated all with respect. The food was good as always.
The lobsters were very salty and dry.The very dirty place.
Atmosphere: 1
Food: 1
Service: 4
Frank Woodyard
Good food. Slowish service.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Seaside Shrimp Trio, Side House Salad, Cheddar Biscuits, Parrot Isle Jumbo Coconut Shrimp
Shehzad Q.
Being a regular at this location, as a family, we know what exactly to expect, but this time around all of us were in for a treat. Ingrid went beyond 'golden buzzer' care in staffing all our dine in needs and this is while being short staffed. The food arrived later than usual but temp and taste all spectacular. Employees as such are great example of holding the values of this success chain.Kid-friendliness: Entertaining and catering to their needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seaside Shrimp Trio, Side House Salad, Lobster and Langostino Pizza, Salad, Salmon New Orleans Full
So disappointed. We have been here several times. Surprised on a Saturday they were not busy. Very few customers at 6:30. Waitress brought our food but that was the extent. It seemed like she just didn't want to be there. Breaded shrimp was greasy, potatoes were warm and really small. Calamari was chewy. I wish I could say something positive as this is our usually stop for seafood and fish.
Atmosphere: 3
Food: 2
Service: 2
Can't go lower than 1 star on serive or I would
Atmosphere: 1
Food: 1
Service: 1
Waitress took too long to bring my refill, plus she brought me the wrong. Also she never brought the Tabasco sauce to us . I can and totally understand when this place is busy but it was not cause she also had the table in front of us and yes, to that table she concentrated more of her time???
Atmosphere: 5
Food: 5
Service: 2
Tonight, I had an amazing dining experience at the Red Lobster in Frisco, Texas. Tanisha, our server, welcomed us with such warmth and hospitality. We indulged in delicious dishes like salmon, pasta, baked potato, mac & cheese, fillet, crab legs, lobster tail, and broccoli. Yet, the highlight was undoubtedly the heavenly cheddar biscuits they're famous for. It had been a few years since our last visit, but the charm of Red Lobster remained unchanged. We enjoyed watching the little fish in the tank while Tanisha took care of us with her incredible service, anticipating our needs before we even had to ask. Her passion for the menu and dedication to making our experience memorable truly stood out. We left with full stomachs and happy hearts, already looking forward to our next visit to our beloved Red Lobster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster, Duo Lobster Tails with Baked Potato and Broccoli, Cheddar Biscuits, Shrimp Alfredo
The food was horrible. Too much salt on bake potato and lobstertail. My daughter Latoya brought me hear for mon and daughter day out. She said for my meal by credit card.Dietary restrictions: Has high blood pressure and can't eat a lot of sodium.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Duo Lobster Tails with Baked Potato and Broccoli
Just can't beat the endless shrimp!!! You just pick what you want and they keep bringing it out hot and fresh!!! Been loving Red Lobster since the early eighties!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seaside Shrimp Trio, Duo Lobster Tails with Baked Potato and Broccoli, Classic Caesar Salad, Side House Salad, Endless Chowder Salad & Cheddar Bay Biscuits, Cheddar Biscuits, Wood Fired Grilled Shrimp, Brownie Overboard, Salad, Admiral's Feast
The food was amazing, Jacob was attentive and helpful. It was a great dining experience!!Parking: Easy to get in & out of! Jacob sat us where we could keep an eye on our car, my sweet Millie was in the car, in the shade with windows down!!! Jaco was super wonderful!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, Salmon New Orleans Full
The lobster taste so weird, when I asked the waiter to replace it surprise, they didn't have more lobter tails, at the end they discounted the $20 for the lobster tail in my ticket but whats the point of that, i usually go there because of the lobsters if not i just could to to Olive Garden, worst experience ever
Atmosphere: 1
Food: 1
Service: 4
Went there on 3/13/24 midday. Will never go again.The host was incredibly rude, didn’t look at us, turned her face away while taking us to our table and barely managed to mumble ‘enjoy’. I wish I had walked out but we were hungry and there was no wait.We ordered the stuffed flounder. The stuffing tasted off, very highly preserved (medicine like taste) and was inedible. The entire dish was swimming in margarine and/or butter. The baked potato had margarine and was drowning in it as well. We did not let the server know because the service was already so bad we did not want any retaliation in our food.The manager walked to a table behind us, and also didn’t look at or greet us.The way we were made to feel unwelcome by all of the staff amuses me. Is this where supposed ‘wealthy Caucasians’ are only welcome? HAHAHAHAHAHA! Their food and service has made this location one grade above fast food. Come on Frisco, do better.Save yourself money and time. Go elsewhere. The service and food quality is awful.
Atmosphere: 1
Food: 1
Service: 1
Wow, what happened to Red Lobster... Totally understaffed. Totally bad experience. Totally mismanaged.Was told they would bring my pickup order, made 30 minutes earlier; should have been ready. But instead they went to the bar and started making drinks...? Maybe 2-3 people on the floor standing around...not sure what they were doing.People were in line for a reservation, then leaving because no one would greet them. Others were sitting for an extended period waiting to be seated, with a near empty restaurant.Menu has been diminished with fewer choices. Afraid red lobster is in (further) decline.Combination of mismanagement / private equity, the 'pandemic', and inflation are taking a toll. Darden sold this to private equity firm Golden Gate Capital in 2014. With interest sold to Thai Union Group in 2020. Now TUG has announced it's looking to sell.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Cathartic experience!! If I could do 10 stars I would! Jordan is amazing!
Atmosphere: 5
Food: 5
Service: 3
I went for lunch and had the Surf and Turf. The waitress was spot on with the timing of the visits, very nice and treated all with respect. The food was good as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Caesar Salad, Cheddar Biscuits, Shrimp Alfredo, Wood Fired Grilled Shrimp, Brownie Overboard, Admiral's Feast
The lobsters were very salty and dry.The very dirty place.
Atmosphere: 1
Food: 1
Service: 4
Good food. Slowish service.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Seaside Shrimp Trio, Side House Salad, Cheddar Biscuits, Parrot Isle Jumbo Coconut Shrimp
Being a regular at this location, as a family, we know what exactly to expect, but this time around all of us were in for a treat. Ingrid went beyond 'golden buzzer' care in staffing all our dine in needs and this is while being short staffed. The food arrived later than usual but temp and taste all spectacular. Employees as such are great example of holding the values of this success chain.Kid-friendliness: Entertaining and catering to their needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seaside Shrimp Trio, Side House Salad, Lobster and Langostino Pizza, Salad, Salmon New Orleans Full