The Cheesecake Factory

2601 Preston Rd #2219, Frisco
(972) 731-7799

Recent Reviews

Lara Farley

Our server Chris was amazing! Really went the extra mile. Perfect place to celebrate a birthday.

Atmosphere: 5

Food: 5

Service: 5

Neelam Nigam

ordered korean cauliflower..pizza and pasta..food was avg nothing extra ordinary. service was good.

Atmosphere: 4

Food: 3

Service: 4

paty quirt

Food is fine. The atmosphere is not. Crowdy and too loud for my taste.

Atmosphere: 2

Food: 3

Service: 4

Mike Chen

Talk about serious shrinkflation, what happened to the other half of my cheese cake? Rude front staff as we told them we are here for pick up and they didn't understand what that means and was extremely rude about it.

Atmosphere: 3

Food: 4

Service: 1

Alyssa

Amazing service, management and food! The chicken taquitos are to die for ?

Tasha Jones

Food needs to be hot. I love this place but I am having barely warm food, which is irritating. They have a wonderful menu, attentive staff and lovely ambience. The food temp is my hit or miss?‍♀️

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Ultimate Red Velvet Cake Cheesecake, Eggroll Sampler

Ashley De Leon

It was about as expected for a restaurant in a mall

Atmosphere: 4

Food: 4

Service: 4

ramesh kumar

Nice ambience and food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Cake

Phanmll

Such a diverse menu and it’s all goodKid-friendliness: Being the littles they fit in the boothWheelchair accessibility: Can sit at a regular table and wide doors

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kids' Spaghetti with Meatball

Julie Spencer

The hostesses ruined it for us. We were seated at a table and we kindly asked to move to the booth right across from it, just for a little more privacy. We were told "Um I'd have to check to see if that's available" with a look that really said " sit where I put you!" Yes, unfortunately not 5 minutes later, another walk in party was seated there. Had we been seated where we wanted rather than where our hostess wanted us to go, we would have had the stellar service we saw that waiter give while we got to sit through subpar service. Waiter never came to check on us and when I looked around to find him, he was texting.Fries were cold, pizza was ok. Salads barely had enough dressing and burger wasn't cooked right. Haven't eaten at Cheesecake for probably 20 something years and today's visit reminded me why. Thank Goodness I used the gift card I was given so I didn't have to shell out any money to this overpriced disaster. Go to Lazy Dog or Seasons 52 if you want these prices, y'all. You'll get so much better service and food!!

Atmosphere: 2

Food: 2

Service: 1

chriscat 8700

Margarita was good. Food order wrong even though specifically reviewed with server. Patio heaters still on even though everyone complaining of heat and staff says they are off. Waitstaff bad attitude.

Atmosphere: 2

Food: 3

Service: 1

Jessica Acker

The actual restaurant was nicely decorated. We just got cheesecake Togo. The servers were efficient but not friendly. Which in their defense the amount of people in there was suffocating. We got the raspberry white chocolate cheesecake, pineapple upside down and the oreo cheesecake. It was so good. The kids said their oreo was super sweet and couldn't finish it. I will have to take their word because I didn't try theirs.

Atmosphere: 3

Food: 5

Service: 3

Noel Ramos

I would avoid coming here especially for to go orders

Service: 1

Ronald Wood

Great as usual

Atmosphere: 5

Food: 5

Service: 5

Rena Reed

The wait time to be seated was extremely long. Our entrees were cold by the time they were brought to the table.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Ultimate Red Velvet Cake Cheesecake, Salad, Chicken Pasta, Jamaican Black Pepper Shrimp, Burger, Skinnylicious Grilled Salmon, Skinnylicious Chicken Pasta

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