The food is great, but God damn are they slow. I order online at 9:50, I'm still there at 10:30 and my food is STILL not ready. Do not go to this location.
Food: 5
Service: 1
LCTrucking Express
I usually don't leave negative reviews. But this Whataburger is the absolute slowest one ever. On multiple occasions I've ordered on the app arrive 15-20 minutes later and still have to wait 10 minutes for my order. I've seen customer come out of drive thru to come inside bcuz they've been sitting in the drive thru 15 minutes with just 3-4 cars. At this point I'm just going to have to start driving the extra miles to the El Dorado one
Atmosphere: 2
Food: 4
Service: 1
Joe
Don’t ever come here after 11 worst service I made my order online and showed up at this store and still hade to wait 35 min. Horrible customer service
Taylor Parker
This whataburger must be under new management because it has improved so much! The service and food is here is now 10/10. I never thought I’d see the day but thank God for the improvements because I love whata!
Atmosphere: 5
Food: 5
Service: 5
Todd Richardson
I started ordering on the app....I will never order in store again. The app is great, I never wait long for my order.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: French Fries, Whataburger Double Meat Whatameal
brandon jones
The new Smoke House Burger didn't disappoint topped off with a strawberry shake. Whataburger always delivers the best burgers in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Strawberry, Whataburger Double Meat Whatameal, Whataburger Patty Melt Single, Honey BBQ Chicken Strip Sandwich
Sam Freeman
AWFUL SERVICE!!!!.Slow on the weekends.. DON'T GO HERE...
Atmosphere: 1
Service: 1
Jarrod Scott Phillips
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Bad service and they threw the fries out of spite. The salt pot.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Clark
I would give zero stars if I could. My Happy Easter from this Whataburger was disgusting onion rings and a 30min wait in the drive-thru! None of the food was up to the normal Whataburger standards, but these dirt colored onion rings obviously cooked in super dirty oil take the cake. It was bad enough when I didn't even get my onion rings when I went there 2 days prior, but getting them but not being able to eat them is even worse. This Whataburger was always on the slow side but pre-pandemic, the food was still worth some wait. Now, they are even slower, the staff all look and act like they hate everything about their jobs and the food is just not good. We're going to McDonald's for our breakfast from now on because this place, that should be the best in down is completely failing. I think the employee's may actually be trying to get it shut down. Honestly, this is probably a bad manager. If they had a good leader, this place would be good at least. It's just unacceptable and a huge stain on what should be the best fast food chain in Texas.
Atmosphere: 1
Food: 1
Service: 1
Domenique Smith
DO NOT VISIT THIS LOCATION JUST KEEP DRIVING. TRUST ME ITS NOT WORTH THE SERVICE. I visited this location on 3/24/24 and this was an ABSOLUTE HORRIBLE EXPERIENCE. I pulled into the drive-thru and sat there for nearly 5 minutes no response and then I deiced to pull around to the window and the sat nearly another 2 minutes before someone saw me then when the young man saw me his first response was "oh my bad" EXTREMELY UNPROFESSIONAL. I place my order and was asked to pull to the front and sat another damn 15 minutes before I decided to walk inside only to be seen by the same young man and his response to my presence was "how can I help you?" seriously dude then I said "I never got my order I've been sitting out front" then he proceeds to say "Oh you never got your food" no duh thats why I am now inside the building. He goes and grab the food which I imagine was just sitting somewhere and you guessed you fries cold and burger made wrong. I AM DONE WITH THIS LOCATION THIS WAS THE FINAL STRAW!!!! SMH clearly the Owners and Managers don't care who they hire as honestly the service has always could use some improvement but thats it I rather drive further for better service than 3 minutes from my house with this terrible service.
Atmosphere: 1
Food: 1
Service: 1
Tex Lex
Good location.
Atmosphere: 5
Food: 5
Service: 5
Philip S
In over 30 years of going to Whataburger, have never had such a horrid experience, most of them were very good. I was the only one in line, very early morning, and I waited 25 minutes for my food. When I asked what was taking so long, sketchy guy named “Scrappy” came all the way out to my car to threaten me with violence for asking. Had to wait another almost 10 minutes for the food. Unbelievable experience and Whataburger has yet to respond to my complaint, after almost a week. Use this location with great caution!
Had to talk with manager regarding staff members cussing and unprofessional behavior.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Very clean inside, friendly employees and they do a great job with no bun (keto) burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Avocado Bacon Burger, Whataburger Double Meat Whatameal, Whataburger Patty Melt Single, Whataburger Spicy Chicken Sandwich
The food is great, but God damn are they slow. I order online at 9:50, I'm still there at 10:30 and my food is STILL not ready. Do not go to this location.
Food: 5
Service: 1
I usually don't leave negative reviews. But this Whataburger is the absolute slowest one ever. On multiple occasions I've ordered on the app arrive 15-20 minutes later and still have to wait 10 minutes for my order. I've seen customer come out of drive thru to come inside bcuz they've been sitting in the drive thru 15 minutes with just 3-4 cars. At this point I'm just going to have to start driving the extra miles to the El Dorado one
Atmosphere: 2
Food: 4
Service: 1
Don’t ever come here after 11 worst service I made my order online and showed up at this store and still hade to wait 35 min. Horrible customer service
This whataburger must be under new management because it has improved so much! The service and food is here is now 10/10. I never thought I’d see the day but thank God for the improvements because I love whata!
Atmosphere: 5
Food: 5
Service: 5
I started ordering on the app....I will never order in store again. The app is great, I never wait long for my order.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: French Fries, Whataburger Double Meat Whatameal
The new Smoke House Burger didn't disappoint topped off with a strawberry shake. Whataburger always delivers the best burgers in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Strawberry, Whataburger Double Meat Whatameal, Whataburger Patty Melt Single, Honey BBQ Chicken Strip Sandwich
AWFUL SERVICE!!!!.Slow on the weekends.. DON'T GO HERE...
Atmosphere: 1
Service: 1
Cc FB friend DCC BB my UN BFF hey vet UNC RN being Thu end Jen BFF IMDb by your j it g member uhh RU ok UK yr egg eek he yet it too LG the TT uhh run been j like else's the egg UK geek Fri you've FB get it to kk out egg h kidney egg UK JFK egg uhh cc to key RV hotel TT y Jeff egg hey he memorial RU hey while eek FF egg egg
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bad service and they threw the fries out of spite. The salt pot.
Atmosphere: 1
Food: 1
Service: 1
I would give zero stars if I could. My Happy Easter from this Whataburger was disgusting onion rings and a 30min wait in the drive-thru! None of the food was up to the normal Whataburger standards, but these dirt colored onion rings obviously cooked in super dirty oil take the cake. It was bad enough when I didn't even get my onion rings when I went there 2 days prior, but getting them but not being able to eat them is even worse. This Whataburger was always on the slow side but pre-pandemic, the food was still worth some wait. Now, they are even slower, the staff all look and act like they hate everything about their jobs and the food is just not good. We're going to McDonald's for our breakfast from now on because this place, that should be the best in down is completely failing. I think the employee's may actually be trying to get it shut down. Honestly, this is probably a bad manager. If they had a good leader, this place would be good at least. It's just unacceptable and a huge stain on what should be the best fast food chain in Texas.
Atmosphere: 1
Food: 1
Service: 1
DO NOT VISIT THIS LOCATION JUST KEEP DRIVING. TRUST ME ITS NOT WORTH THE SERVICE. I visited this location on 3/24/24 and this was an ABSOLUTE HORRIBLE EXPERIENCE. I pulled into the drive-thru and sat there for nearly 5 minutes no response and then I deiced to pull around to the window and the sat nearly another 2 minutes before someone saw me then when the young man saw me his first response was "oh my bad" EXTREMELY UNPROFESSIONAL. I place my order and was asked to pull to the front and sat another damn 15 minutes before I decided to walk inside only to be seen by the same young man and his response to my presence was "how can I help you?" seriously dude then I said "I never got my order I've been sitting out front" then he proceeds to say "Oh you never got your food" no duh thats why I am now inside the building. He goes and grab the food which I imagine was just sitting somewhere and you guessed you fries cold and burger made wrong. I AM DONE WITH THIS LOCATION THIS WAS THE FINAL STRAW!!!! SMH clearly the Owners and Managers don't care who they hire as honestly the service has always could use some improvement but thats it I rather drive further for better service than 3 minutes from my house with this terrible service.
Atmosphere: 1
Food: 1
Service: 1
Good location.
Atmosphere: 5
Food: 5
Service: 5
In over 30 years of going to Whataburger, have never had such a horrid experience, most of them were very good. I was the only one in line, very early morning, and I waited 25 minutes for my food. When I asked what was taking so long, sketchy guy named “Scrappy” came all the way out to my car to threaten me with violence for asking. Had to wait another almost 10 minutes for the food. Unbelievable experience and Whataburger has yet to respond to my complaint, after almost a week. Use this location with great caution!
Atmosphere: 1
Food: 1
Service: 1