Pizza Hut

5335 Broadway Blvd #215, Garland
(972) 240-2440

Recent Reviews

Edgar Trujillo

Don't recommend them at all I placed an order online on the pizza hut app they said it was out for delivery and no one has showed up 2hrs now and am still on hold the manager ignores me bad customer service I just don't get how people are so lazy and don't care but one day they will get theirs as well am suing them all the way

marlon webb

I'm very disappointed, with the price of a medium meat lovers Pizza. $19. That is crazy.

Atmosphere: 2

Food: 2

Service: 2

Carlos Jiménez

Worst service... Avoid at all cost when Lady at the counter. Rude and seems she would prefer to be anywhere else

Service: 1

JĘMĄŖÇŲŞ ÇĄŖĘỴ

First off everything is clean. The way they treat you is like family the supervisor is nice and professional

Atmosphere: 5

Food: 5

Service: 5

Donnielle Kennedy

No gloves no hair net when preparing orders, one lady walking around talking on her cell phone taking orders. Just unsanitary and the wait is long...

Atmosphere: 1

Food: 1

Service: 1

elkscout

take out or delivery location

Atmosphere: 1

Food: 3

Service: 2

Dulce De Jesus

I never got my order and had to ask for a refund. My order was supposed to be ready at 7:25pm and it was past 8:00pm and they still had not prepared it. Every time I asked, they would say it would be ready in 10 minutes. The place was very disorganized and lacked cleanliness. Based on this experience I don’t think I will order at any Pizza Hut again.

Atmosphere: 1

Service: 1

Melody Hernandez

Came up to the drive-thru window and paid. Women tell me 5-10mn mind you, i ordered online at 7.24 pm wait tried to get her attention around 7.50 pm to see what was going on. Kept helping people except me and even took her time to talk to the person who came to drop off Chipotle I guess for an employee. Then took her time to walk to the window and say I still have to wait for 20 more mn. Got my food at 8.36 pm. If it wasn't for family members wanting this pizza I would have gone to Domino's at the minimum I would have gotten some decent customer service

Atmosphere: 1

Food: 1

Service: 1

AngelBabe Jameson

Lady on the phone was rude when I was trying to correct my order. She purposely hung on me not once but twice. She needs to be retrained on customer service. Manager and delivery guy was nice. The food is barely cooked some of it wasn't fully cooked all the way it was a bit doughy. They forgot my 2 liter drink. Which the delivery and manager corrected but I won't be ordering again. It's the service and food for me. Service and food use to be way better I'm not sure what changed.

Atmosphere: 1

Food: 2

Service: 1

GG Gonzalez

Went to pick up my Pizza and there was a Mix up, but the Manager made it right and I really appreciated what he did.I will go back for my Pizza cravings. ?

Atmosphere: 4

Food: 4

Service: 4

El Viajero Just In Time USA

They only have pizza, they don't sell wings or pasta.I don't understand why they have a menu if they only have pizza, terrible service.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Roman

I never see the employees wear gloves when making the orders I been here a few times and never seen them wear gloves or wash hands before touching food.

Atmosphere: 1

Food: 1

Service: 1

Leslyn

Chris the manager and his team are great! I have witnessed all of them working so well together. Recently, I was picking up my food and it was POURING down rain and Brandy made an executive decision to stop deliveries until the rain let up, keeping her drivers safe. Food is always satisfying as well!!! ?

Atmosphere: 5

Food: 5

Service: 5

rollrboy1980

25+ minutes waiting on a cheese pizza is ridiculous. Y'all also need to figure out how to sync the app up with what's actually happening at the store. Drive through window sensor is busted, and the sign saying it's busted is flapping in the breeze.

Atmosphere: 1

Food: 1

Service: 1

Jerry Tonubbee

It all starts with the greeting!!! I am always met with a warm and welcoming smile and addressed with enthusiasm. This is how sales and customer service should always be. If you are excited about a customer showing up then they, the customer, will be excited as well. A smile is contagious. Service here is exemplary. One greets and the others participate. I love the Pizza as well but I come back because of the fantastic service. Thank you to all that serve at this Pizza Hut!!!!Parking: They have ample parking for even their busiest times.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Supreme Pizza, Cheese Sticks, Pepperoni Lovers Pizza, Meat Lovers Pizza, Cinnamon Sticks

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