Rude and as a business owner would have fired both People I felt with. We have been going to location for a long time and promise we never go back!! I also promise to tell everyone I know about the service we received.Get a clue about the people you hire to represent your company.
Atmosphere: 1
Food: 1
Service: 1
Jeff Radke
Try the creamy red sauce. It's milder than marinara.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Create Your Own
Bea Treece
They have the BEST thin crust pizzas.
Atmosphere: 5
Food: 5
Service: 5
Rita Mitchell
Delicious ?
Vicki Sparks
Good pizza, paid online for one item that was sold out and did not get it or credit.
Atmosphere: 4
Food: 4
Service: 5
James Hall
Friendly Nice staff. Quick drive through. Food was yummy.
Atmosphere: 5
Food: 5
Service: 5
john christopher
Needs signage saying they are open that you can actually see. The windows are so deeply tinted you can't see the lit sign.
Atmosphere: 3
Food: 4
Service: 4
L2052MNdavidm
The Herb Mediterranean Chicken pizza comes with spinach, sun dried tomatoes, Feta cheese, and chicken. Before baking at home, we add sliced Crimini mushrooms and Roma tomatoes. Best pizza we've ever eaten, and we are well traveled, including several trips to Italy. Other pizza options are also available at Papa Murphy's. Try their pizzas - you won't be disappointed. Hint: special prices on Tuesdays.
Terry M.
Called in our order this evening to pick up the lady taking our order over the phone was very friendly and helpful. When picking up our order the gentleman who gave us our order through the window was awesome. The pizza, cheese bread and dessert pizza were all great. Nice job. It's great to see friendly service.
Unfortunately this is my last visit to this location. All the 1 Star reviews are on point. After calling my order in 15 minutes ahead of time mid afternoon, not only was it not ready but I had to endure another 10 minutes of the Staff talking smack (infront of me, my adult son, and another customer) about my order and how I seemed "confused" on the phone because I called the cheese bread cheese sticks. Then they couldn't figure out how to make my pizza because it "wasn't on the menu" and I must have an "old menu" and how she couldn't call me to verify my order because I didn't give her a phone number. At no point did she ask for a phone number.... only my name. The computer printed out the list of ingredients on the pizza I ordered so I'm unsure what the confusion was.... it's the same as ordering a custom topping pizza. The pizza I ordered was still in the system so obviously it was still available to order.There were 3 employees and one other customer in there who ordered one pizza so I also can't believe it takes 30 minutes to throw some toppings on a pizza. Perhaps they should get off their cell phones and do their jobs! Very unprofessional and disappointing. I might add the look on their faces when they finally asked if they could help me and I told them my name was priceless.
Atmosphere: 1
Food: 1
Service: 1
ANDREW MCFARLAND
Peeps there were awesome and helpful. Thanks for doing up our pizza the way we want it. Y'all ROCK!!!
Atmosphere: 5
Food: 5
Service: 5
Dennis Merit
I've been a long time supporter of Papa Murphy's over the years and it truly pains me to have to give such a bad review. I contacted the corporate office with my complaint, case number 00840019, they suggested I get in touch with the Georgetown management as they didn't seem to want to be bothered by it. I ordered 3 pizzas and a mini murph this last Sunday, the 25th of June. I picked up the pizzas, had to wait for the mini murph, they had none made up, when it was ready, it went on top of the stack of pizzas and I headed home, just outside of the Waco area. Low and behold when we got home, baked the pizzas, we started noticing there were a lot of toppings missing (see photos). We had a large pepperoni pizza with extra pepperoni but only had regular amount on it. We had a family size half and half with extra pepperoni that it didn't come with, not to mention, there was supposed to be olives and mixed onions on one half that got no olives and the mixed onions were missing green onions. The last pizza was a Murphy's combo that was missing 4 toppings, it's like they ran out and thought that's good enough. The combo was missing sausage, olives, green onions in the mixed onions and no cheddar cheese on top. After spending over fifty bucks on pizza, they also charged me for a little side of pineapple to go with the mini murph.They wrap these pizzas in plastic wrap and it's getting to the point where I'm going to have to tear the plastic off and inspect every pizza I get, I would hate to have it come to that, but you have to trust that the people making the pizzas know what they're doing but fell way short of expectations big time on this. I would think that a full refund would be in order to say the least.
Atmosphere: 3
Food: 1
Service: 3
John Bleeker
Pizza was ok, service was slow. I could have had a pizza delivered in the time I waited to have my 3 pizzas made. I was 3rd in line and took well over 30 minutes.
Atmosphere: 3
Food: 3
Service: 2
Lora Lou
I love their chicken, bacon, artichoke pizza! It's a great grab on the way home after a busy day.
Always
Atmosphere: 5
Food: 5
Service: 5
Rude and as a business owner would have fired both People I felt with. We have been going to location for a long time and promise we never go back!! I also promise to tell everyone I know about the service we received.Get a clue about the people you hire to represent your company.
Atmosphere: 1
Food: 1
Service: 1
Try the creamy red sauce. It's milder than marinara.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Create Your Own
They have the BEST thin crust pizzas.
Atmosphere: 5
Food: 5
Service: 5
Delicious ?
Good pizza, paid online for one item that was sold out and did not get it or credit.
Atmosphere: 4
Food: 4
Service: 5
Friendly Nice staff. Quick drive through. Food was yummy.
Atmosphere: 5
Food: 5
Service: 5
Needs signage saying they are open that you can actually see. The windows are so deeply tinted you can't see the lit sign.
Atmosphere: 3
Food: 4
Service: 4
The Herb Mediterranean Chicken pizza comes with spinach, sun dried tomatoes, Feta cheese, and chicken. Before baking at home, we add sliced Crimini mushrooms and Roma tomatoes. Best pizza we've ever eaten, and we are well traveled, including several trips to Italy. Other pizza options are also available at Papa Murphy's. Try their pizzas - you won't be disappointed. Hint: special prices on Tuesdays.
Called in our order this evening to pick up the lady taking our order over the phone was very friendly and helpful. When picking up our order the gentleman who gave us our order through the window was awesome. The pizza, cheese bread and dessert pizza were all great. Nice job. It's great to see friendly service.
Restaurantji Recommends
Unfortunately this is my last visit to this location. All the 1 Star reviews are on point. After calling my order in 15 minutes ahead of time mid afternoon, not only was it not ready but I had to endure another 10 minutes of the Staff talking smack (infront of me, my adult son, and another customer) about my order and how I seemed "confused" on the phone because I called the cheese bread cheese sticks. Then they couldn't figure out how to make my pizza because it "wasn't on the menu" and I must have an "old menu" and how she couldn't call me to verify my order because I didn't give her a phone number. At no point did she ask for a phone number.... only my name. The computer printed out the list of ingredients on the pizza I ordered so I'm unsure what the confusion was.... it's the same as ordering a custom topping pizza. The pizza I ordered was still in the system so obviously it was still available to order.There were 3 employees and one other customer in there who ordered one pizza so I also can't believe it takes 30 minutes to throw some toppings on a pizza. Perhaps they should get off their cell phones and do their jobs! Very unprofessional and disappointing. I might add the look on their faces when they finally asked if they could help me and I told them my name was priceless.
Atmosphere: 1
Food: 1
Service: 1
Peeps there were awesome and helpful. Thanks for doing up our pizza the way we want it. Y'all ROCK!!!
Atmosphere: 5
Food: 5
Service: 5
I've been a long time supporter of Papa Murphy's over the years and it truly pains me to have to give such a bad review. I contacted the corporate office with my complaint, case number 00840019, they suggested I get in touch with the Georgetown management as they didn't seem to want to be bothered by it. I ordered 3 pizzas and a mini murph this last Sunday, the 25th of June. I picked up the pizzas, had to wait for the mini murph, they had none made up, when it was ready, it went on top of the stack of pizzas and I headed home, just outside of the Waco area. Low and behold when we got home, baked the pizzas, we started noticing there were a lot of toppings missing (see photos). We had a large pepperoni pizza with extra pepperoni but only had regular amount on it. We had a family size half and half with extra pepperoni that it didn't come with, not to mention, there was supposed to be olives and mixed onions on one half that got no olives and the mixed onions were missing green onions. The last pizza was a Murphy's combo that was missing 4 toppings, it's like they ran out and thought that's good enough. The combo was missing sausage, olives, green onions in the mixed onions and no cheddar cheese on top. After spending over fifty bucks on pizza, they also charged me for a little side of pineapple to go with the mini murph.They wrap these pizzas in plastic wrap and it's getting to the point where I'm going to have to tear the plastic off and inspect every pizza I get, I would hate to have it come to that, but you have to trust that the people making the pizzas know what they're doing but fell way short of expectations big time on this. I would think that a full refund would be in order to say the least.
Atmosphere: 3
Food: 1
Service: 3
Pizza was ok, service was slow. I could have had a pizza delivered in the time I waited to have my 3 pizzas made. I was 3rd in line and took well over 30 minutes.
Atmosphere: 3
Food: 3
Service: 2
I love their chicken, bacon, artichoke pizza! It's a great grab on the way home after a busy day.
Atmosphere: 3
Food: 4
Service: 4