I walked in and everybody including the manager cooks, and whoever else was sitting down at the table I asked them was the chicken fresh. They said it was made about 15 minutes ago. I looked at the chicken or you could tell it was cold as a brick, I asked the guy. When will he make some more he said when I get through serving this cold chicken, I will not be back here
America melgoza
The manage as a horrible customer service and he think he the
Atmosphere: 1
Food: 1
Service: 1
Andrew Donald
worst customer service by the general manager who sits on the phone all day until a customer comes in and then the bare minimum of service and engagement with customers. Do not go here spend your money where you feel appreciated and
Atmosphere: 1
Food: 1
Service: 1
Randy Otts
I have been to this location 3 times in the past year. All three times they failed to have basic menu items. Like Chicken. Close your doors never coming back!
Service: 1
Gilbert Flores
Hey did it the manager there thinks way too much himself... Wish I could give negative
Atmosphere: 1
Food: 1
Service: 1
tracy downs
1st visit had 3 PC special. Had a weird taste like maybe the oil was old. 2nd visit ordered the same. Chicken was old and grayish and awful tasting. Had my dogs in the car when it was 106 outside. Asked for a cup of ice to pour bottled water over for my dogs and she told me that would be 1.69. Says it was for the cup. I know Damm well a cup don't cost 1.69. I am done with this location FOREVER.
Food: 1
Service: 1
ANGELIC BOLDEN
Just went through the drive thru. Asked for a half-sweet tea , half-lemonade (Winnie Palmer). Was told we dont do that. I was like “okayyy well half sprite half lemonade”. Then the manager proceeds to get on the mic and say “We dont mix drinks here, you can come inside and mix your own drink.” All rude and shii. I just pulled off because I’ve never heard anything like that in my life. They have bad customer service here.
Atmosphere: 1
Food: 1
Service: 1
Lulu B
The biscuits here are delish, fresh and
Atmosphere: 5
Food: 5
Retauth Newbill
They act so racist they smile when Mexicans or whites comes in , there greeted with hospitality and have a negative Dominion against blacks. sometimes I dine in just to watch and fill out surveys like this maybe corporate can do something about it's been over a year now and they're still at it so where are you corporate allow this treatment towards Blacks ?!!!
Very poor service at this location.. The only good thing going well here is the recipe consistency. I highly recommend not going here unless absolutely necessary!
Atmosphere: 1
Food: 4
Service: 2
Benjamin Powell
food was ok , had flavor front end people
Atmosphere: 3
Food: 3
Service: 4
Kita Boo
So i asked for 2 fresh smokehouse Texas chicken meals. Veronica stated they are unable to cook fresh smokehouse Texas chicken because they had four already cooked however they looked old and dry just gross! I asked to speak with a manager they were unavailable so she called just for them to say no i called back to ask her name she hung up horrible cheap customer service i went to the one in Irving on Beltline they actually cooked me 3 FRESH smokehouse chicken no problem no issues they should listen to customers DO NOT want old chicken!
Atmosphere: 1
Food: 1
Service: 1
Kimala Carter
Chicken was not seasoned at all!!!! First time I had unseasoned Chicken at Churches!!!! Just bland disgusting. Will never purchase from here
Atmosphere: 1
Food: 1
Service: 1
Li Sol
David (manager) lied to me about giving me old chicken like I don’t know the difference. He canceled my order when I asked if he could make anything fresh.Go somewhere better.
The young lady who helped me was really nice ?
Atmosphere: 5
Food: 5
Service: 5
I walked in and everybody including the manager cooks, and whoever else was sitting down at the table I asked them was the chicken fresh. They said it was made about 15 minutes ago. I looked at the chicken or you could tell it was cold as a brick, I asked the guy. When will he make some more he said when I get through serving this cold chicken, I will not be back here
The manage as a horrible customer service and he think he the
Atmosphere: 1
Food: 1
Service: 1
worst customer service by the general manager who sits on the phone all day until a customer comes in and then the bare minimum of service and engagement with customers. Do not go here spend your money where you feel appreciated and
Atmosphere: 1
Food: 1
Service: 1
I have been to this location 3 times in the past year. All three times they failed to have basic menu items. Like Chicken. Close your doors never coming back!
Service: 1
Hey did it the manager there thinks way too much himself... Wish I could give negative
Atmosphere: 1
Food: 1
Service: 1
1st visit had 3 PC special. Had a weird taste like maybe the oil was old. 2nd visit ordered the same. Chicken was old and grayish and awful tasting. Had my dogs in the car when it was 106 outside. Asked for a cup of ice to pour bottled water over for my dogs and she told me that would be 1.69. Says it was for the cup. I know Damm well a cup don't cost 1.69. I am done with this location FOREVER.
Food: 1
Service: 1
Just went through the drive thru. Asked for a half-sweet tea , half-lemonade (Winnie Palmer). Was told we dont do that. I was like “okayyy well half sprite half lemonade”. Then the manager proceeds to get on the mic and say “We dont mix drinks here, you can come inside and mix your own drink.” All rude and shii. I just pulled off because I’ve never heard anything like that in my life. They have bad customer service here.
Atmosphere: 1
Food: 1
Service: 1
The biscuits here are delish, fresh and
Atmosphere: 5
Food: 5
They act so racist they smile when Mexicans or whites comes in , there greeted with hospitality and have a negative Dominion against blacks. sometimes I dine in just to watch and fill out surveys like this maybe corporate can do something about it's been over a year now and they're still at it so where are you corporate allow this treatment towards Blacks ?!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mashed Potatoes
Restaurantji Recommends
Very poor service at this location.. The only good thing going well here is the recipe consistency. I highly recommend not going here unless absolutely necessary!
Atmosphere: 1
Food: 4
Service: 2
food was ok , had flavor front end people
Atmosphere: 3
Food: 3
Service: 4
So i asked for 2 fresh smokehouse Texas chicken meals. Veronica stated they are unable to cook fresh smokehouse Texas chicken because they had four already cooked however they looked old and dry just gross! I asked to speak with a manager they were unavailable so she called just for them to say no i called back to ask her name she hung up horrible cheap customer service i went to the one in Irving on Beltline they actually cooked me 3 FRESH smokehouse chicken no problem no issues they should listen to customers DO NOT want old chicken!
Atmosphere: 1
Food: 1
Service: 1
Chicken was not seasoned at all!!!! First time I had unseasoned Chicken at Churches!!!! Just bland disgusting. Will never purchase from here
Atmosphere: 1
Food: 1
Service: 1
David (manager) lied to me about giving me old chicken like I don’t know the difference. He canceled my order when I asked if he could make anything fresh.Go somewhere better.