El Pollo Loco

2125 N Hwy 360, Grand Prairie
(817) 652-2770

Recent Reviews

Journi Monroe

This restaurant is always clean & nice. The staff is ALWAYS attentive & kind...

Atmosphere: 5

Food: 5

Service: 5

Gelen Garcia

The service is very pleasant, I feel like family and the food is exquisite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Burritos, Guacamole, Chips, Double Chicken Tostada Salad

Ashley Martinez

I visited for the first time yesterday and the food and service was extremely incredible. The atmosphere was very welcoming and all the staff was very nice. The food was really good and they were quick with the service. 10/10 would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos, Guacamole, Chicken Avocado Burrito, Chips and Guacamole

Adriana Coria

Super fast service and the salads are so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado

Michelle Lake

I purchased the double Baja shrimp tostadas. The first time it was good so I decided to buy it a week later. The shrimp was so rubbery. The quantity was not worth $13.53. Who ever was preparing the today did a poor job!

Ben Jokisch

Wouldn't recommend this store anymore. Pickup order was 25 min late and they forgot serveral items which I didn't notice until I got home.

Atmosphere: 3

Food: 4

Service: 1

Roberto Flores

Maybe it's not entirely the employees' fault, there are only three people to make the food, charge and deliver to a lot of people. They take forever and serve in a very bad

Atmosphere: 2

Food: 3

Service: 1

Jennifer Smith

Great food! I got the classic tostada salad. Every bite was exceptional ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Phillip Tillery

Excellent atmosphere, delicious food and very courteous staff. This is my favorite place to come for lunch. Management is also amazing A+++

Atmosphere: 5

Food: 5

Service: 5

Anthony Brisco

The food and service is phenomenal.

Atmosphere: 4

Food: 5

Service: 5

Savilla Davis

Staff was very friendly and accommodating.Food is always well priced and good portions.Love the coupons!

Atmosphere: 5

Food: 5

Service: 5

PROLOUD :

First time here and the service was on point. Have visited many locations around here and this is the best one with great customer service. Sandy the manager make me felt welcome. Tony very friendly and polite best service there is. The chicken was very juicy and fresh. This locations is very clean. Notice a tv in the lobby would of been nice if it was turn on. Enjoy the music from the employees. Looked like they enjoyed their jobs. Will recommend this place to my co workers 100%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Nachos, Guacamole, Chips

Frank Sanchez

Food is always great! Been coming since my first time at this location.

Atmosphere: 5

Food: 5

Service: 5

Sean Carter

I visited the El pollo loco at 2125 N Hwy 360OMG been to a few,but the cleaningness,the customer service,the food there are 5 stars ..think the manager name is Sandy Alvarado..she and her staff member are excellent at their position and very customer friendly..she should get a promotion and be a training for a few restaurants.. because that place is awesome and will recommend anyone to eat there and enjoy..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Chris Cook

So excited to finally find an El Pollo Loco here in DFW. The staff were beyond helpful, great conversation and served us like we were royalty. The regional manager Omar just happened to be there and was the best. Very passionate about his job and proud of the organization. Well done El Pollo Loco team! I'll be coming back....A Lot!

Recommended dishes: Double Chicken Bowl, Burritos, Double Chicken Avocado Salad

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