Jack In The Box

2514 S Belt Line Rd, Grand Prairie
(972) 264-3177

Recent Reviews

Maci S/F

Long line and to give me the entirely wrong order? Tried calling the phone number that DOESN'T EVEN Work. Honestly I should be getting a full refund for my wasted money that they didn't even give me a damn receipt for.

Atmosphere: 1

Food: 1

Service: 1

kelin arevalo

They avoid the order and never give the condiments

Jay

What you get when you visit this branch.Good luck.

Atmosphere: 1

Food: 1

Service: 1

J. T.

They forgot to add two tacos to my order. Check your bags before leaving the drive thru.

Atmosphere: 5

Food: 5

Service: 3

Steph Ruiz

The Mexican lady only wanted to give us 2 buttermilk after we already paid with card then charge 50 cents come on .

Atmosphere: 3

Food: 5

Service: 1

Damion Schifferer

I placed a order thru Doordash.I ordered 2 sourdough burgers and 2 order's of tacos. I spent $25.51. Food was not edible.Burgers had only a tomato no condiments. Bun was not fresh.Tacos were not fresh and couldn't be eaten as it was too had and it only had lettuce and hot sauce. I have never been so unsatisfied. I will not return. I paid $25.51. And we could not eat!

Food: 1

Dallas Sidekicks

Good service restaurant was clean and look to be recently remodeled and updated !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Fries

William Owens

Love this place e great burgers my favorite menu item is the seasoned curly fries the best anywhere.

Atmosphere: 5

Food: 5

Service: 5

Lil, Charmander

I've never understood why this location that is extremely busy is always lacking extra help. The location is clearly popular and successful, you can pass by it, day or night and there's always a line.Even before the renovation, I've been coming to this Jack for over 14+ years now. I've seen many employees over the years and it's always the same. It's SLOW, so slow and it's because they're understaffed. They've always been understaffed.Literally, 1 employee can be running the register, cooking and making the food, packaging it and giving it out, also they do drive thru. They do it all. They need more help. It's messed up for them. I'm sure they're stressed.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Two Tacos

John Cleveland

Seriously, please stay away from this location!! Every single time I have ordered for delivery, or take out, my order was screwed up, missing items, less than half full fries, or way overcharged!! You can't call the restaurant cause all it does is go to some weird message. I have had to contact customer service at least 10 times in the past month. They tried to make it right and sent me a coupon for a free combo meal. I made the mistake, again, of giving them one more try this past weekend. I sent my daughter up there to get 10 tacos. They are 2 for 0.99 cents! Well, they charged her 9.15 cents instead of 5 and some change. I did get 10 tacos, but way overpriced! I tried to call, no luck, sent 2 complaints through the customer service contact not a single response back! This is hands down the absolute worst location I have ever dealt with, and now the way the customer service complaint site is ignoring me, im starting to think it's just jack in the box in general. Go down the road to the one on I20 and stay clear of this one!! If you go to this one, good luck!! You've been warned!!

Atmosphere: 1

Food: 1

Service: 1

Richard Ellsworth

I've been eating at that Jack in the Box for 50+ years it's my go to and that just isn't going to change.I could eat there every day I

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Salad, Bacon Fries, Two Tacos, Egg Rolls, Tiny Tacos, French Fries, Cheeseburger, Ultimate Cheeseburger, Sandwich, Jumbo Jack, Fries, Breakfast Sandwich, Chicken Sandwich Bacon Ultimate Cheese Burger Egg Rolls, Bacon Ultimate Cheeseburger

Raul Garcia

I pass by the drive true and ask for a tacos the guys were kind of laughing seen to have fun on the job selling cold tacos...11/26 ...1 am

Jeremy Fox (FireFox)

Evidently, these guys can't read a Door Dash order. Ordered 6 tacos and got 3

Service: 1

JuggRx K.

I been coming to this Jack in the box for about 2 years. Ever since the staff has changed for some reason everybody got a damn attitude. The food not even that good to be acting like assholes. You come to this location you're going to feel like your being rushed, pressed , and disrespected. Like you had every choice for a job and you chose Jack in the box. It's not our problem. Will start letting everyone know how shady this location is .

#bruh大聲笑#m

It's great the food is great and the tacos are amazing the service is great and the employees are great to 10/10 would go

Atmosphere: 5

Food: 5

Service: 5

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