Jack In The Box

2085 N Hwy 360, Grand Prairie
(817) 640-1251

Recent Reviews

Scott Kennedy

I don't know if the girl work on the window though she was funny... But I asked her a regular cup of coffee and she gave me decaf. If you think people can't tell the difference you're mistaken.I don't like Not getting what I pay for. Especially when it comes to coffee.

Food: 5

Service: 1

Destinee Adams

Got my food. And everything I ordered was as wrong. My food was completely cold. I asked for regular fries they gave me a mixture of both regular and curly fries which was freaking cold! Asked for regular , classic chicken wrapped, they did the opposite even though the receipt states what I asked for. Worst jack in the box ever. Corporate needs to review this location. Seems like they can never get it right there.

Katja

We used the drive in. We got something different than what we ordered, but unfortunately we didn't look in the bags until we got to the hotel.And what was there as a surprise was unfortunately not tasty.

Food: 1

Service: 1

Elena peña

My food was all cold every order I know it was a little late but it shouldn't have been so bad

Atmosphere: 3

Food: 1

Service: 3

Mikal Fly

I was short my meal but the nice younge lady at the window working still let me have it ! I didn't get your name and didn't realize what happened till I got home ! Customer service- no humanity at its best right here at the hack in the

Atmosphere: 5

Food: 5

Service: 5

James Roden

I was asked to move to the front to wait on my order and after I obliged they forgot about me. After going inside to remind them they owed me food , it wasn't cooked good and I never knew anyone could botch fast food.If I do go back it'll be to make an order and leave without paying. Or maybe even to breakdown at the window you pay at to feel like I got even. I'll probably just not eat here and leave this review up though.

Atmosphere: 1

Food: 1

Service: 1

robert nelson

Tacos, plenty thirsty

Billy Smith

It did take them a while to come back from COVID but it's all good now. People are friendly food is always good. I do wish they had a TV to watch during lunch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, Chicken Sandwich

Skip Boyden

Get the order right and be happy to be working , please work on both. I went there two weeks ago and it was great, 5 stars all around. Different

Atmosphere: 4

Food: 4

Service: 3

Jeremiah Rogers

Very poor customer service. Rude no wonder they keep closing store.

Dwayne Adams

Would give it 0 stars if I could!!! I order a teriyaki bowl from them they gave me a pound of rice 4 pieces of chicken and little to no

Atmosphere: 1

Food: 1

Service: 1

Tiana B.

This young lady provided terrible service and quite honestly needs to be fired!!! I'm not sure if it's because she works night shift so she felt like she can get away with it but I have never received such terrible treatment. She was soooooo rude and discourteous and insinuated that I was trying to get free food because I was returning food that was not fresh. Returning the food with my receipt and still chose not to service me. She called me a "free loading bitch" and slammed the window in my face and refused to service me. Rest assured, I will be taking this up with corporate.

arianna

I just got an oreo shake and it taste like Fabuloso.

Diego Reyes

Food is pretty decent if you get all of it. They forgot an order of curly fries of mine but the food I did get was pretty good.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Sandwich, Ultimate Cheeseburger

Haley Phillips

Fraud at this location!!!! Two orders placed via mobile app and trying to call the store location and number is disconnected. I believe this has to be internal for it to be consecutively at same location.

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