I know you may not like you job but that no reason to make someone's food bad. There is a thing call to much sauce I didn't ask for extra just got so much alfredo sauce that the toppings slide off and what I could eat made me sick I make sure to order from different spot just hope when they close down your store you don't move to the one I order from
Justin Bell
Order pizza and wings from the Colleyville location. The app said order would be delivered by 12.30 and the driver showed up at 1:50 which the pizza claiming they just got the order 45 mins ago. Even though we showed him proof the order was supposed to be delivered at 12:30 the driver confirmed our 12:30 delivery time then called his manager and was told ask do we want them or not? Terrible customer service.
Atmosphere: 1
Callie Johnson
If I could give zero stars I would. I just moved to this area and ordered from this dominos for the first time. I ordered on my app and from the time I ordered to the pizza being delivered at my door was 14 mins. The dominos location is 8 mins from me. The pizza looked like it had been sitting for a while and wasn’t even hot. I called to see what could be done and the phone was handed to the manager who said she doesn’t know what to tell me because they were made fresh. I told her they don’t look fresh at all and she said they can remake them if I want to drive up there and bring the old ones back. There’s no way the pizza was made and delivered (an 8 min drive) in 14 mins. But I’m suppose to drive up there and bring these back to get fresh ones?? I paid the $5.99 delivery fee so I didn’t have to drive there. In all my years of ordering from multiple food service places have I ever been told to take my own food back up there in order for them to remake it. The manager was very rude and dismissive. Highly inappropriate and unprofessional.
Marc T Morelli
I drive to this Domino’s and pick up my pizza, because it’s the best one in our area.Parking: Lots of room, easy to park, beautiful area.
Consistently has dry to the bone pizza. everything is so over cooked it disintegrates when you grab
Atmosphere: 3
Food: 1
Service: 3
Reyna G
Ordered a large cheese pizza extra cheese, what came was a burnt cracker with barely any cheese on it and with Parmesan or something covering the pizza to try to hide the fact that it was made incorrectly. We called back and they are sending a new one, we will see if that one is correct. I seem to always have issues with this location unfortunately, my son loves dominos otherwise I would stop getting itThe second pizza was beautifully and perfectly made, whoever made that one should be the only person cooking!
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Badly Topped Pizza
Dominick Anderson
Sometimes pictures speaks louder than words….
Mary Harness
They sure will charge you before they tell you oh the servers are down so with proof that you paid you still cannot get a dang pizza. Not to mention when you call you get the most passive aggressive people who tell you oh it’ll automatically refund its self….within 5 to 7 buisness days. What if that’s a large amount of money to you!? That you just wanted to do something special and now you can’t even do something else because they took your money and put a passive no care given employeee to tell you oh I don’t know what to tell you. NEVER using dominoes again
Tom Fenimore
Haven’t ordered dominos in some time…thought I’d give it another time…ordered small beef, mushroom pie….wasn’t enough meat on it to even get one piece of meat on the squares, a little better on mushrooms but well short of what I would consider ample mushrooms….the beef was the worst , very small pieces and could actually put all the pieces into a tablespoon. I just remembered why I started ordering from other companies. Also I am barely 1/2 mile away and they charge $4.99 delivery. Never again.!!!
Bryan Cunningham
I have been coming to this location for many years! I WILL NEVER BE BACK!!! The level of disrespect and inappropriate behavior from the staff is unfortunate and unforgivable! You have certainly lost a valuable customer! I’ll be watching for my refund since I didn’t receive what I ordered. AWFUL!
Live in oregon and have a delivery driver texting me cussing at me because someone gave them a wrong number
DenverB13
They never have drivers and management it terrible. Food was soggy and cold by the time I got it
A
Ordered on app, we r 5 mins away from the store but I'm at work and can't leave. After waiting over a hour for my delivery. I see in the app tracker the order is still in "prep". So after calling the store I find out they have no delivery driver because he walked out on them. But there were more than 2 ppl there and I don't understand why one of them can't at least deliver the orders that were alrdy places. Instead they attempted to call my phone 1 time not at least 2 times to bypass the spam blocker. now a days everyone has a spam blocker on their phones and I don't receive calls not in my contacts, unless called 2 times. so that was good enough for them to feel they have no reason to do anything else. When I call I had to ask multiple questions just to find out why I have waited so long and my food is not even cooked or delivered. I understand that issues can happen. But it's s Easter weekend so I can't walk there due to how busy we r. And I know I'm not the only one who waited on there delivery
Tai Baskin
I ordered at the shop in grapevine. I had Xavier take care of us.Instant nice greeting and very personable as soon as I walked through the door.Hooked us up with the pizza and was very nice about me ordering a bit late at night.He informed me he also worked in the Bedford location. Though overall, Xavier is the type of guy you want to run into at point of ordering.
Jeremy Suit
This locations always brings me hot food and quickly. Drivers are nice and the manager fixed an issue with me not showing up in the delivery area online. Remember to tip these folks they deserve it.
I know you may not like you job but that no reason to make someone's food bad. There is a thing call to much sauce I didn't ask for extra just got so much alfredo sauce that the toppings slide off and what I could eat made me sick I make sure to order from different spot just hope when they close down your store you don't move to the one I order from
Order pizza and wings from the Colleyville location. The app said order would be delivered by 12.30 and the driver showed up at 1:50 which the pizza claiming they just got the order 45 mins ago. Even though we showed him proof the order was supposed to be delivered at 12:30 the driver confirmed our 12:30 delivery time then called his manager and was told ask do we want them or not? Terrible customer service.
Atmosphere: 1
If I could give zero stars I would. I just moved to this area and ordered from this dominos for the first time. I ordered on my app and from the time I ordered to the pizza being delivered at my door was 14 mins. The dominos location is 8 mins from me. The pizza looked like it had been sitting for a while and wasn’t even hot. I called to see what could be done and the phone was handed to the manager who said she doesn’t know what to tell me because they were made fresh. I told her they don’t look fresh at all and she said they can remake them if I want to drive up there and bring the old ones back. There’s no way the pizza was made and delivered (an 8 min drive) in 14 mins. But I’m suppose to drive up there and bring these back to get fresh ones?? I paid the $5.99 delivery fee so I didn’t have to drive there. In all my years of ordering from multiple food service places have I ever been told to take my own food back up there in order for them to remake it. The manager was very rude and dismissive. Highly inappropriate and unprofessional.
I drive to this Domino’s and pick up my pizza, because it’s the best one in our area.Parking: Lots of room, easy to park, beautiful area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bread, Pepperoni Pizza, Lava Cake
Consistently has dry to the bone pizza. everything is so over cooked it disintegrates when you grab
Atmosphere: 3
Food: 1
Service: 3
Ordered a large cheese pizza extra cheese, what came was a burnt cracker with barely any cheese on it and with Parmesan or something covering the pizza to try to hide the fact that it was made incorrectly. We called back and they are sending a new one, we will see if that one is correct. I seem to always have issues with this location unfortunately, my son loves dominos otherwise I would stop getting itThe second pizza was beautifully and perfectly made, whoever made that one should be the only person cooking!
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Badly Topped Pizza
Sometimes pictures speaks louder than words….
They sure will charge you before they tell you oh the servers are down so with proof that you paid you still cannot get a dang pizza. Not to mention when you call you get the most passive aggressive people who tell you oh it’ll automatically refund its self….within 5 to 7 buisness days. What if that’s a large amount of money to you!? That you just wanted to do something special and now you can’t even do something else because they took your money and put a passive no care given employeee to tell you oh I don’t know what to tell you. NEVER using dominoes again
Haven’t ordered dominos in some time…thought I’d give it another time…ordered small beef, mushroom pie….wasn’t enough meat on it to even get one piece of meat on the squares, a little better on mushrooms but well short of what I would consider ample mushrooms….the beef was the worst , very small pieces and could actually put all the pieces into a tablespoon. I just remembered why I started ordering from other companies. Also I am barely 1/2 mile away and they charge $4.99 delivery. Never again.!!!
I have been coming to this location for many years! I WILL NEVER BE BACK!!! The level of disrespect and inappropriate behavior from the staff is unfortunate and unforgivable! You have certainly lost a valuable customer! I’ll be watching for my refund since I didn’t receive what I ordered. AWFUL!
Restaurantji Recommends
Live in oregon and have a delivery driver texting me cussing at me because someone gave them a wrong number
They never have drivers and management it terrible. Food was soggy and cold by the time I got it
Ordered on app, we r 5 mins away from the store but I'm at work and can't leave. After waiting over a hour for my delivery. I see in the app tracker the order is still in "prep". So after calling the store I find out they have no delivery driver because he walked out on them. But there were more than 2 ppl there and I don't understand why one of them can't at least deliver the orders that were alrdy places. Instead they attempted to call my phone 1 time not at least 2 times to bypass the spam blocker. now a days everyone has a spam blocker on their phones and I don't receive calls not in my contacts, unless called 2 times. so that was good enough for them to feel they have no reason to do anything else. When I call I had to ask multiple questions just to find out why I have waited so long and my food is not even cooked or delivered. I understand that issues can happen. But it's s Easter weekend so I can't walk there due to how busy we r. And I know I'm not the only one who waited on there delivery
I ordered at the shop in grapevine. I had Xavier take care of us.Instant nice greeting and very personable as soon as I walked through the door.Hooked us up with the pizza and was very nice about me ordering a bit late at night.He informed me he also worked in the Bedford location. Though overall, Xavier is the type of guy you want to run into at point of ordering.
This locations always brings me hot food and quickly. Drivers are nice and the manager fixed an issue with me not showing up in the delivery area online. Remember to tip these folks they deserve it.