Popeyes Louisiana Kitchen

601 E Northwest Hwy, Grapevine
(817) 809-8770

Recent Reviews

Alexander Flewellen

I tried to Order the family feast, which is on the menu, and they told me that I can't order It unless I do it online. Then what i did order they forgot one of only three items. I also work in the food industry. And I have for the last 20 years, Though the only reason I was told that was because they did not feel like making it. The reviews on this location are terrible and corporate. Should step in as soon as possible.

Atmosphere: 1

Food: 1

Service: 1

Daniel Lee

Exactly 10 days ago from today, I placed a mobile order and found that it was missing a chicken sandwich. I tried calling the phone number listed on Google but no one answered. I didn't want to drive back to the restaurant so I filed a complaint via Popeyes website.Today I placed another mobile order and this time they had a chicken sandwich inside of a fish sandwich bag. Again, the phone number listed on Google was not answered.The restaurant was empty when I went to pick up the food so I don't understand why these people can't get these orders straight. They definitely need some serious training or need to pay closer attention to the orders!!! Filed another complaint via Popeyes website.Maybe it's time I stopped going to this restaurant.

Atmosphere: 3

Food: 4

Service: 1

Michael Horn Jr

Ordered from them more than once . does not give the correct order if you order extra sauce and pay for it, you don’t always get it. They close early sometimes even though it doesn’t reflect what they’re opening hours are.

WASIM J. J

I loved itParking: good spaceWheelchair accessibility: Yes there are

Atmosphere: 5

Food: 5

Service: 5

Steve E

Love Popeyes chicken. Best fried chicken ever. If you're looking for fried chicken, this is the place. Also, the chicken sandwich is the best you'll ever get. Very tasty. Also make sure you get some red beans and rice. The

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Cajun Fries, Red Beans and Rice

Thomas Vincent

i accidently ordered from the wrong store, wanting to pick up here. they made my order without costing me a penny to take care of the customer. 10 out of 10, will eat here

Atmosphere: 5

Food: 5

Service: 5

Luis Farah

If you’re not going to be open until 11:00 then update your hours

Howard Ary

Never been to any Popeyes chicken and I couldn’t get the peace’s of chicken that I wanted with my order. I didn’t mind paying the extra for the chicken. But the drive-thru person at the time someone was telling him to tell me I only can get one wing on the order. I really do think that the employees that was cooking or the manager didn’t want to cook more chicken and the time was 5:37p.m. So I think that was poor service.

Atmosphere: 1

Service: 1

Mrs. Robinson

This is the 3rd time that this location has screwed up my order.The guy name Fernando that's taking orders at the drive thru today, does not pay attention. The entire order was wrong. My order was #56.Also if I'm ordering a combo, why am I being charged for a drink.My experience today was HORRIBLE. I will NOT be back.

Food: 1

Service: 1

Charles Fisher

Great food so far everytime.Live 3 minutes away...

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Spicy Chicken Sandwich

Billy Reeves

The Taco Casa next door is much more friendly, the food is always correct, and they seem to care about customer service... not at this Popeyes, though.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Grayson Akerly

my pregnant wife didn't order a spicy sandwich...but y'all gave her a spicy sandwich. How do you mess that up?And how do you not have Ranch for sauce? It's a chicken restaurant.Please get competent people to work here.

Atmosphere: 1

Food: 1

Service: 1

Sharon Kimlinger

So good, I can see why this location has a much better rating than the other Popeyes around. The food was hot and fresh and the customer service was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Mashed Potatoes with Cajun Gravy, Cajun Fries, Chicken Sandwich and Mashed Potatoes

Lakeysa Stuart

Horrible fries dry not fresh chicken old also. They close at 11:00 pm I went there at 9:42 pm. This is no excuse. Kid working the window was so rude. Would not order there unless u ask first if food is fresh, especially the fries.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mashed Potatoes with Cajun Gravy, Fried Chicken Drumstick, Cajun Fries

Ronell “MeSelf Sovereign” Roper

I haven't given many five star reviews but this establishment was by far the best Popeye's Chicken I've ever been to the manager and staff was awesome the dining area was clean the tea was not old.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Mashed Potatoes with Cajun Gravy, Fried Chicken Drumstick, Surf and Turf, Handcrafted Tenders 8 pcs, Mac & Cheese Kids' Meal, Cajun Fries, Tartar Sauce, Wings Two Can Dine 17 99, New Spicy Truff Chicken Sandwich, Red Beans and Rice, Coleslaw, 12pc Nuggets Combo, Red Beans & Rice, Chicken Sandwich and Mashed Potatoes, ¼ Pound Popcorn Shrimp Combo, 8pc Nuggets Combo, Cocktail Sauce

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