Subway

2100 Northwest Hwy Suite 216, Grapevine
(817) 488-2616

Recent Reviews

Matthew White

They never seem to have the same employees. Very slow. The online order said it was ready 10 minutes before they actually made the sandwiches, which required standing in line anyway.

John Remelius

The staff greets you when coming in which is very welcoming. The gentleman that made my sandwich was very friendly and took his time where other Subways try to throw it together quickly. I ordered two All-American footlong subs, my mother, and I both enjoyed them. Beside the subs being good, the best experience was the staff member that helped me. I should have asked his name, but I didn't. I can tell you with his help this place will continue to do well in the future.

Atmosphere: 5

Food: 5

Service: 5

Mario Zepeda

Customer service bad On Friday 10/27/23 at 2:15 I when to this subway and asked the gentleman that was preparing the sandwich how do you know that that sandwich is 6” he answered with a very rude answer do you wanted to measure the sandwich or you wanted a debate it was just a simple question very ugly to the customer love subway I never go there again

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Subway Club

Frank Nall

It’s a clean Subway, food fresh. Staff friendly.

Sam Chung

Gone are the days of nostalgia when I used to hurry in for lunch enjoy sub and go about my work day. Staff are courteous and helpful with ordering and the one star I leave here is to credit their best customer service. The sandwich is anything but fresh. Soggy meats (tasted like they had been frozen previously), paper thin , shriveled lettuce and veggies. I ordered what used to be my fave foot long subway club. I won’t be going back to subway again.

Mr&Mrs Burns

This store had gotten nicer, but the new manager is very rude and does not know how to read has a menu. Consider jersey Mike’s if you want better service.

Atmosphere: 3

Food: 3

Service: 1

Naga Sai reddy Tangirala

Such a clean Subway! The sandwich was so good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Veggie Delite

Ford F Ranger

I dont know the ladys name who was working the counter tonight, but she was sweet and fast and handled the rush pressure very well virtually alone. Thank you. (The other help was washing dishes.)

Atmosphere: 5

Food: 5

Service: 5

Adam Engel

I have been coming to this location for lunch a few days a week for nearly 6 years. Management has recently changed at this location and it isn’t for the better. The new manager is unfriendly and outwardly rude. He denied the use of a coupon citing the term and conditions of the coupon that simply didn’t exist. I asked him to read them to prove my point and he was not interested.

K Will

The sandwich artists here are so kind!!! And fix my sandwich right each time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Cookies

M A.

The male staff member that works evenings is as rude as they come. I will walk out when I see him working going forward.

Jimmie Riegel

Very nice, very friendly people and delicious sandwiches.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spicy Italian

taylar howton

Customer service is terrible. There is a way to speak to people and rushing and being short is not it. Very stingy with the veggies here. Got a Footlong asked for pickles a got 8 for a whole sandwich. 3 slices of cheese for a Footlong and and 5-6 pieces total of meat for an all American club. Find another location or make a sandwich at home if you want your monies worth

Sandra Lavender

Service was excellent. Food was delicious

Atmosphere: 5

Food: 5

Service: 5

Rhett Martincevic

Horrible customer service, they were not willing to make a breakfast sandwich at 9:30am. Why are you even open then?

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