Always good when we go, service is always on top, the only thing is the drinks like the fountains taste a little off for example the dr.pepper but other than that it's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fry Upgrade, Mango Habanero, French Fries, BBQ Wings
Xavier Meyer
I appreciate the 20 pc special for ~$18 after tax. My wife and i enjoyed their flavors. The fries were so soggy i had to air fry them at home and they were still quite bad. I can forgive this, but next time I'll probably just get the vegetables. I ordered take out, and if i wanted to dine in I'd probably go to bww instead.Summary: good wings, skip the fries, get take out.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mango Habanero
Rebekah King
I just have to show appreciation to the young lady that works the register and answers the phone tonight and the manager!!! They were slammed and handed it great with a smile on her face, very polite and worked great under pressure. A lady called and was yelling at them on the phone as she thought she was the only one ordering chicken tonight and that lady & the manager handled it extremely well even while being yelled out still being polite. I work in food service and I can tell you if they were my employees I would be super satisfied with their work and the service they provide the employees. Great job y’all!!! Watching them handle it so well made the wait easy & worth it :) keep them on your team!!!!
Always on time with pick ups wings were exactlyhow I ordered them...just sucks for the amount of money people spend they don't offer any rewards or points to get anything discounted FYI WINGSTOP nobody wants free fries THEY ARE GROSS!! .... BUT on another note seems like social distancing makes the process go alot smoother!! #ilovesocialdistancingWent in store yesterday/ they felt like working! My wings were on point...Thanks guys!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
HistoryHunter
Missing food items, had to wait excessive time to get items when told 3 minutes over the phone and would be ready upon arrival. They was dropped on arrival...Now we get to go home and eat the COLD food waiting. Oh, and the food replaced wasn't even in a box... Nope, just OPEN,IN THE BAG!!! They could have offered a replacement or something but nope.. Not to mention past few times the guy that sells the hoodies outside is out there smoking a blunt with his buddies.. Pretty sure that's why they forget alot. Now I wish I had went to Marcos instead like I planned.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Mango Habanero
A
Cashier with a little pink in her hair is miserable and lacks customer service. She needs to go! I don’t feel comfortable ordering food because she is so rude.
Atmosphere: 1
Food: 1
Service: 1
Jay Kay
My Grandfather absolutely loves the food and the staff here, they always come to the car and speak to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Smoked BBQ, Wings
Alexandria G,Murphy
Place was to crowded to even want to be in said establishment.
Atmosphere: 1
Charles Wehnes
This is the best location in the Killeen area. Most places to eat are far better in Harker Heights. That's facts.
Roy Soto
The staff at this location are very friendly and helpful.
The lady at the counter with the purple/pink bun was extremely rude. I get it you’re maybe tired, or whatever. But you’re extremely rude. She’s back there talking badly about previous customers, loudly. I told her my tea tasted old, would be alright if I got a different drink? She cuts me off saying “the tea was just made an hour ago but sure whatever”. And walks past me making no eye contact. When I originally came in to ask if she had my pick up order ready and told her my name, she ignored me, walked to the back for a couple min and then came back and quite literally slapped my cup on the counter. She’s not stop cussing up a storm too just being loud, not a care in the world. The negative energy from her alone ruins the atmosphere.
Atmosphere: 1
Food: 4
Service: 1
Phillip Smith II (6FIGGA)
My favorite mix of wing flavors... Louisiana Rub & Spicy Korean ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wings, Cheese Fries
Julio Almodovar
Me and my wife ordered wing combos with fries and our fries had too much seasoning on them and her wings had too much seasoning.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chicken Wings, Wings
Tammy Martinez
The Best customer service! Char lsey was very helpful she was friendly polite and has the BEST customer service I have seen in awhile! Keep up the great work! If other places had people like 1/2 as friendly as Char lsey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Serena Hitchcock
Absolutely disgusting I ordered out got home at my food no problem drank my coke I took the lid off the coke cause I like ice and there were bugs in my coke! After I already drank it!
Always good when we go, service is always on top, the only thing is the drinks like the fountains taste a little off for example the dr.pepper but other than that it's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fry Upgrade, Mango Habanero, French Fries, BBQ Wings
I appreciate the 20 pc special for ~$18 after tax. My wife and i enjoyed their flavors. The fries were so soggy i had to air fry them at home and they were still quite bad. I can forgive this, but next time I'll probably just get the vegetables. I ordered take out, and if i wanted to dine in I'd probably go to bww instead.Summary: good wings, skip the fries, get take out.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mango Habanero
I just have to show appreciation to the young lady that works the register and answers the phone tonight and the manager!!! They were slammed and handed it great with a smile on her face, very polite and worked great under pressure. A lady called and was yelling at them on the phone as she thought she was the only one ordering chicken tonight and that lady & the manager handled it extremely well even while being yelled out still being polite. I work in food service and I can tell you if they were my employees I would be super satisfied with their work and the service they provide the employees. Great job y’all!!! Watching them handle it so well made the wait easy & worth it :) keep them on your team!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Smoked BBQ, Chicken Wings, Cheese Fries
Always on time with pick ups wings were exactlyhow I ordered them...just sucks for the amount of money people spend they don't offer any rewards or points to get anything discounted FYI WINGSTOP nobody wants free fries THEY ARE GROSS!! .... BUT on another note seems like social distancing makes the process go alot smoother!! #ilovesocialdistancingWent in store yesterday/ they felt like working! My wings were on point...Thanks guys!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
Missing food items, had to wait excessive time to get items when told 3 minutes over the phone and would be ready upon arrival. They was dropped on arrival...Now we get to go home and eat the COLD food waiting. Oh, and the food replaced wasn't even in a box... Nope, just OPEN,IN THE BAG!!! They could have offered a replacement or something but nope.. Not to mention past few times the guy that sells the hoodies outside is out there smoking a blunt with his buddies.. Pretty sure that's why they forget alot. Now I wish I had went to Marcos instead like I planned.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Mango Habanero
Cashier with a little pink in her hair is miserable and lacks customer service. She needs to go! I don’t feel comfortable ordering food because she is so rude.
Atmosphere: 1
Food: 1
Service: 1
My Grandfather absolutely loves the food and the staff here, they always come to the car and speak to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Smoked BBQ, Wings
Place was to crowded to even want to be in said establishment.
Atmosphere: 1
This is the best location in the Killeen area. Most places to eat are far better in Harker Heights. That's facts.
The staff at this location are very friendly and helpful.
Restaurantji Recommends
The lady at the counter with the purple/pink bun was extremely rude. I get it you’re maybe tired, or whatever. But you’re extremely rude. She’s back there talking badly about previous customers, loudly. I told her my tea tasted old, would be alright if I got a different drink? She cuts me off saying “the tea was just made an hour ago but sure whatever”. And walks past me making no eye contact. When I originally came in to ask if she had my pick up order ready and told her my name, she ignored me, walked to the back for a couple min and then came back and quite literally slapped my cup on the counter. She’s not stop cussing up a storm too just being loud, not a care in the world. The negative energy from her alone ruins the atmosphere.
Atmosphere: 1
Food: 4
Service: 1
My favorite mix of wing flavors... Louisiana Rub & Spicy Korean ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wings, Cheese Fries
Me and my wife ordered wing combos with fries and our fries had too much seasoning on them and her wings had too much seasoning.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chicken Wings, Wings
The Best customer service! Char lsey was very helpful she was friendly polite and has the BEST customer service I have seen in awhile! Keep up the great work! If other places had people like 1/2 as friendly as Char lsey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Absolutely disgusting I ordered out got home at my food no problem drank my coke I took the lid off the coke cause I like ice and there were bugs in my coke! After I already drank it!
Food: 1