Just left because the service was awful the lady at the register was rude, discriminatory, wouldn’t speak up and seemed like she didn’t like her job / didn’t want to be there. The ice cream was mid at best.
Atmosphere: 1
Food: 1
Service: 1
nahomi richarte
It was my first time at cloud 10 creamery. Nicole was amazing, helped me decide what i wanted, super patient. Amazing customer
Atmosphere: 5
Food: 5
Service: 5
J. Kim
It’s alright nothing too special. Feel like most of restaurants or stores in Houston area are little bit over rated.
Atmosphere: 3
Food: 3
Service: 4
Lazarus
Came in at 9:30 and was told they aren’t doing samples as they are closing soon. My friend ordered something it was okay but I chose to save my money as I had zero idea what anything tasted like. 30 mins before close and can’t give samples… nice.
Atmosphere: 1
Food: 2
Service: 1
Abd El-Rahman El-Sakaan
Yumi is great and the ice cream is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scoops
brian dominguez
The worker on shift was so kind and gave us recommendations on flavors. I love Houston's Hospitality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Sorbet
Jodian Campbell
Went to this location for the first time on 10/18, 15 mins before the store closed and got 2 scoops of ice with a waffle cone. The flavors are different and My personal favorite was the matcha coconut and vanilla bean coconut. Initially I wanted to give this place a 5 stars but I had a major issue because my original total was $8.66 and I checked my account 2 days later and saw 2 charges ($8.66 & $11.66) when I called to see why I was charged twice I was told that it looked like my original transaction was edited to add a $3 tip. That’s Fraud! I understand the worker wanting a tip but waiting for me to leave the store and charging a tip to my card is unacceptable. Because of this I won’t be back.
Rebecca Ibarra
Super good ice cream with unique flavors. I devoured it.
Cha’Liyah A.
I come here often and every time I come it's a amazing experience. The workers are always nice and ice is always good 5/5
Judith B.
Bad customer service, employee was watching a game on his phone as I was waiting for him to make me a banana split. Canceled my order since it took over 10 minutes and still didn't get my ice cream Also employee raised his voice at me when I told him he was on his phone watching the game he said I was lying. I asked for a refund and left This place does not care for customer service.
As soon as you walk in, you're greeted with the freezing cold. We came around 10pm on a Friday. It was not busy at the time and the two servers were patient and knowledgeable about the flavors. They helped us with a smile. They have quite a variety of unique flavors. After a few samples, I ended up with marzipan and pbj. Both were so creamy and delicious. I thoroughly enjoyed them with my sweet tooth. My husband had the brown sugar cookies and cream and maple butter pecan. He didn't care for the cookies and cream which was fine by me because I did. The scoops could have been a little bigger but for the price of a creamery these days, it was priced fairly. We will most certainly be back!!
Rishi P.
Great dessert to send the night. Servers were great and fun with quick tasting spoons.I ordered Nutella and brown sugar cookies and cream as it was two scoop cone and they were HUGE scoops. Tossed in sugary sprinklers and it hit the spot. It was so rich and so good, I prefer chocolate so I'll be trying others next time.
Diana Dennis
I was able to try different flavors before choosing one. The gentleman was very pleasant and the cone I got was delicious.
Mavi Garcia
Tasty local ice cream. They offer regular and seasonal flavors, I tried the Peanut butter strawberry jam and brown sugar cookies and cream cone, it’s very creamy, maybe a little too sweet for my personal taste but the cone is really good. Will try more flavors next time I visit Houston.
Verda Allison
Cloud creamery is awesome. Whenever we do Taco Tues or Pizza night we visit you guys for ice cream.
Just left because the service was awful the lady at the register was rude, discriminatory, wouldn’t speak up and seemed like she didn’t like her job / didn’t want to be there. The ice cream was mid at best.
Atmosphere: 1
Food: 1
Service: 1
It was my first time at cloud 10 creamery. Nicole was amazing, helped me decide what i wanted, super patient. Amazing customer
Atmosphere: 5
Food: 5
Service: 5
It’s alright nothing too special. Feel like most of restaurants or stores in Houston area are little bit over rated.
Atmosphere: 3
Food: 3
Service: 4
Came in at 9:30 and was told they aren’t doing samples as they are closing soon. My friend ordered something it was okay but I chose to save my money as I had zero idea what anything tasted like. 30 mins before close and can’t give samples… nice.
Atmosphere: 1
Food: 2
Service: 1
Yumi is great and the ice cream is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scoops
The worker on shift was so kind and gave us recommendations on flavors. I love Houston's Hospitality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Sorbet
Went to this location for the first time on 10/18, 15 mins before the store closed and got 2 scoops of ice with a waffle cone. The flavors are different and My personal favorite was the matcha coconut and vanilla bean coconut. Initially I wanted to give this place a 5 stars but I had a major issue because my original total was $8.66 and I checked my account 2 days later and saw 2 charges ($8.66 & $11.66) when I called to see why I was charged twice I was told that it looked like my original transaction was edited to add a $3 tip. That’s Fraud! I understand the worker wanting a tip but waiting for me to leave the store and charging a tip to my card is unacceptable. Because of this I won’t be back.
Super good ice cream with unique flavors. I devoured it.
I come here often and every time I come it's a amazing experience. The workers are always nice and ice is always good 5/5
Bad customer service, employee was watching a game on his phone as I was waiting for him to make me a banana split. Canceled my order since it took over 10 minutes and still didn't get my ice cream Also employee raised his voice at me when I told him he was on his phone watching the game he said I was lying. I asked for a refund and left This place does not care for customer service.
Restaurantji Recommends
As soon as you walk in, you're greeted with the freezing cold. We came around 10pm on a Friday. It was not busy at the time and the two servers were patient and knowledgeable about the flavors. They helped us with a smile. They have quite a variety of unique flavors. After a few samples, I ended up with marzipan and pbj. Both were so creamy and delicious. I thoroughly enjoyed them with my sweet tooth. My husband had the brown sugar cookies and cream and maple butter pecan. He didn't care for the cookies and cream which was fine by me because I did. The scoops could have been a little bigger but for the price of a creamery these days, it was priced fairly. We will most certainly be back!!
Great dessert to send the night. Servers were great and fun with quick tasting spoons.I ordered Nutella and brown sugar cookies and cream as it was two scoop cone and they were HUGE scoops. Tossed in sugary sprinklers and it hit the spot. It was so rich and so good, I prefer chocolate so I'll be trying others next time.
I was able to try different flavors before choosing one. The gentleman was very pleasant and the cone I got was delicious.
Tasty local ice cream. They offer regular and seasonal flavors, I tried the Peanut butter strawberry jam and brown sugar cookies and cream cone, it’s very creamy, maybe a little too sweet for my personal taste but the cone is really good. Will try more flavors next time I visit Houston.
Cloud creamery is awesome. Whenever we do Taco Tues or Pizza night we visit you guys for ice cream.