El Pollo Loco

8473 Hwy 6 N, Houston
(832) 529-3479

Recent Reviews

Wendy Sermeno

My shrimp was not even cook half way smh and so expensive for just a taco salad almost 20 bucks never again

Food: 1

Michelle Avila

Ordered delivery and received it missing the salsa with my chips, missing the cilantro dressing for the salad, and missing cilantro dressing for my burrito. Careless mistakes. Super annoyed.

Food: 4

Service: 5

fredy corea

Poor portion of food for the high price you payChicken pieces are the size of a early bird.

Atmosphere: 5

Food: 5

Service: 4

Jennifer Perez

My only complaint is whether I go through drive through or I order through door dash they always forget to put in my cilantro dressing always

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Double Chicken Tostada Salad

Sun and Sunflowers

Love this place. Food is always great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Lynda Loran

The food is good, prices are ok. Customer service is good. It has a big parking lot. They made a new remodeling and the place looks awesome. The new management Marcela and Lucio aremaking a good. Our waitress was so kind and professional thank you so much Angeline.Vegetarian options: Coleslaw, Mac and cheese and, mash potatoes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coleslaw

Phil Wingfield

I've been to this location twice. The first time was great, no complaints. This time I ordered a pollo bowl and requested to add avocado. They forgot the avocado, and the chicken in the bowl was full of bone fragments which you can see in the attached photo.

Food: 2

Service: 3

Eulalia Bradley

It's not what it used to be.

Atmosphere: 2

Food: 3

Service: 3

Yona Jane

Had a great experience today. Humphrey in the drive thru has great customer service. I made a mistake on my order and he was able to fix it without a problem or seeming like it bothered him. Will definitely return because of how I was treated.

Service: 5

Genne Souvannasane

Everything we order was very good, customer service was good as well, we will be back

Atmosphere: 5

Food: 5

Service: 5

Willene Wilson

I was in need of some good old chicken soup for the lingering cough and soar throat ?. The soup offered more grease than broth. They didn't give me the chips and salsa that went with it. I also ordered an 11.00 salad that offered grilled chicken. The chicken was extremely dry and uneatable, with very brown ? to the point of being rotten ?I never checked my lunch until I made it back to the office.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Double Chicken Avocado Salad

Moriah F.

My dad spent 56.49$ on 3 shredded chicken nachos, and 2 bowls. let me just say after eating those chicken nachos a few hours later my stomach had a sharp pain in it and now I just threw up CHICKEN! I'm not saying the food is what caused that, well yes I am but for us to have gotten soggy chips and 6-7 hard pieces of chips that's unacceptable! I'm Just saying My mom didn't even like her bowl and said the chicken was hard and dry! my chicken tasted Wierd! Now I can't even go to school because I feel bad. This is the first time I've gotten the nachos I usually always get the kids meal burritos because I get full fast but Never again will I eat here unless I'm forced to or payed! Also I went in and I could see the chicken being cooked it looked delicious but smelt questionable! never again

Germika Golston

I've only been twice and I won't go again. I thought if I went the second time they would provide me with better food and service but the chicken and the service both were dry... Management just left a message saying let them make it right but I need to remember time and day. I dont got that receipt anymore. So move on.

Atmosphere: 3

Food: 3

Service: 1

666 666

If you can afford it, go to chipotle instead.

Atmosphere: 5

Food: 2

Service: 5

Edith Carrillo

Small, comfortable restaurant. Quick service.

Atmosphere: 5

Food: 5

Service: 5

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