BEWARE DONT ORDER ONLINE FROM THE WEBSITE USE DOORDASH!!!! I ordered on line because i dont have a door dash account and the food never came. i got an text saying it has been delivered. I called the delivery driver and the delivery driver said they were sorry but they couldn't deliver it. i was upset but i said let me just call the store and get a refund. I called the store and the rude manager told me he cant give me a refund and he cant send nobody to give me my food. He said I could call his manager Milaros in the morning. He refused to give me his name or the corporate office phone number. He said i should have never ordered online because they don't have an online and i need to call doordash even though i ordered from them. I paid 22.00, 8.00 of it was delivery fee, After 2 hours going back and forth I finally had to take an uber there and back to get my cold food. If i have ordered this through doordash they would have just gave me a refund. In all I spent 42.00 to get a smash jack#9 with a side salad and halfsie fries. The restaurant looked clean when i got there. I WILL NEVER ORDER FROM HERE AGAIN. IT WAS MY FIRST AND LAST TIME.
Atmosphere: 3
Food: 1
Service: 1
Wanda “MsTeezy” Turner
Great breakfast.. Breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls
leeericify “The Rock” Williams
Good food not boring foodKid-friendliness: Yeah they are
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tiny Tacos, French Fries
Jose Portillo
The place is good to go with the family but the floors are not so clean and the place is quite empty
Atmosphere: 4
Food: 4
Service: 3
joe sanchez
Quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiny Tacos, French Fries
Mauricio Mau
Very fast and their taquitos are very delicious.The order comes out quickly
Atmosphere: 2
Food: 5
Service: 5
Alex Antrax
Need better customer service it was closed and staff member was rude after i took my time to come because Google maps said ir was open
Xavier Starghill Owner of Xpak Movers
Odered payed and received food just right an within 2mins of ordering at the drive thru speaker that was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Two Tacos, Chicken Sandwich
Fawntavia Sallie
This Jack n Box definitely needs more diversity. I go in sometime and the employees act like…1. They don’t speak English2. They keep the door lock that leads to the restroom. (So you expect your customers to eat with dirty hands? Wasn’t washing your hands apart of the regiment for prevention of Covid-19)3. Applied for a job one day and the assistant manager told me she is not hiring. But told me there were only two employees working that day. And I would have to wait on my food. (Sound like you need more employees)
Lupe Garcia
They had pretty good service even though the lady gave me a hash brown instead of fries . When I came back They corrected the issue without any attitude or problem. The food was fresh and hot. The woman in the drive thru mic and window was very nice also. I didn't mind the confusion because they let me keep the hash brown. I like places that own their mistake and fix it with no issue. We need more restaurants like this one. I don't mind coming back to this location because they fixed the issue with smile. The inside of the store was clean and there wasn't a long line inside either.
BEWARE DONT ORDER ONLINE FROM THE WEBSITE USE DOORDASH!!!! I ordered on line because i dont have a door dash account and the food never came. i got an text saying it has been delivered. I called the delivery driver and the delivery driver said they were sorry but they couldn't deliver it. i was upset but i said let me just call the store and get a refund. I called the store and the rude manager told me he cant give me a refund and he cant send nobody to give me my food. He said I could call his manager Milaros in the morning. He refused to give me his name or the corporate office phone number. He said i should have never ordered online because they don't have an online and i need to call doordash even though i ordered from them. I paid 22.00, 8.00 of it was delivery fee, After 2 hours going back and forth I finally had to take an uber there and back to get my cold food. If i have ordered this through doordash they would have just gave me a refund. In all I spent 42.00 to get a smash jack#9 with a side salad and halfsie fries. The restaurant looked clean when i got there. I WILL NEVER ORDER FROM HERE AGAIN. IT WAS MY FIRST AND LAST TIME.
Atmosphere: 3
Food: 1
Service: 1
Great breakfast.. Breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls
Good food not boring foodKid-friendliness: Yeah they are
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tiny Tacos, French Fries
The place is good to go with the family but the floors are not so clean and the place is quite empty
Atmosphere: 4
Food: 4
Service: 3
Quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiny Tacos, French Fries
Very fast and their taquitos are very delicious.The order comes out quickly
Atmosphere: 2
Food: 5
Service: 5
Need better customer service it was closed and staff member was rude after i took my time to come because Google maps said ir was open
Odered payed and received food just right an within 2mins of ordering at the drive thru speaker that was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Two Tacos, Chicken Sandwich
This Jack n Box definitely needs more diversity. I go in sometime and the employees act like…1. They don’t speak English2. They keep the door lock that leads to the restroom. (So you expect your customers to eat with dirty hands? Wasn’t washing your hands apart of the regiment for prevention of Covid-19)3. Applied for a job one day and the assistant manager told me she is not hiring. But told me there were only two employees working that day. And I would have to wait on my food. (Sound like you need more employees)
They had pretty good service even though the lady gave me a hash brown instead of fries . When I came back They corrected the issue without any attitude or problem. The food was fresh and hot. The woman in the drive thru mic and window was very nice also. I didn't mind the confusion because they let me keep the hash brown. I like places that own their mistake and fix it with no issue. We need more restaurants like this one. I don't mind coming back to this location because they fixed the issue with smile. The inside of the store was clean and there wasn't a long line inside either.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First place I've been where no one said good morning. Manager first, then reciprocated by staff.
Atmosphere: 3
Food: 3
Service: 3
Fast and friendly service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Cheeseburger, Egg Rolls
This location is soooooo much better than the one at Bellaire and Atwell
Queit but quick and flavorful. Go here rather than
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Two Tacos
OK, so the food was good the people are nice. The place is clean, but it was in a very sketchy part of town. If your hungry enough just be on point.
Atmosphere: 1
Food: 5
Service: 5