Jollibee

13347 Westheimer Rd, Houston
(346) 406-1616

Recent Reviews

lynlyn love

the employees lazy we ask for forks they say no start laughing they think is funny.wonder why yall dont serve halo halo here

Cynthia J.

Sure, I'll come back to Jollibee's after my first visit and I would recommend as well. Is thier unnecessary hype about this place..... yes and ....also no. Meaning what I ordered was absolutely tasty, however, I didn't experience a mind tingling, eyes rolling back in the head, and weird groaning I have seen in videos of people tasting Jollibees for the first time. Also, to be fair, I didn't order the most popular and beloved dishes of Jollibees: the fried chicken and the weird sweet spaghetti with hot dogs. I mean, come on, I'm not eating hotdog dessert spaghetti. A lot of people do like it. I just know I will not be indulging. The fried chicken is probably good but I've made and had delicious fried chicken and I already know that I will get it when I feel like it and not be super impressed. Probably like it but not a top fave......I digress. I ordered a side of mashed potatoes with gravy, french fries, adobo rice, and a medium Pepsi. First the bad..... those cold, limp, and stale french fries were just plain gross and I definitely missed the calories. Whoever said they taste like McDonald's fries clearly doesn't respect themselves. The Pepsi tasted artificial and metallic as if it was cleansed and not rinsed. Blech! Into the trash! Now, the mashed potatoes and gravy are delish. The regular mashed potatoes needed a bit more gravy. By the way, the gravy is good thanks to it being seasoned well with salt and pepper. The adobo rice, that is seasoned well with charred bites of dark meat chicken is delightful! The best thing on the menu. Sooooo good! I could eat that once a week or once every two weeks. Oh, yeah. I also ordered a peach mango pie. The pie was amazing. It is peach forward and since I am not the biggest fan of mango, it was scrumptious to me. The rice and the mango were so delicious! So yes, I'll be back and at some point I will order the chicken.

Felicia Hubbard

They were out of a few items. It was good food but the drink station looked suspect.

Atmosphere: 5

Food: 4

Service: 5

Gabby Kanu

This location was kind of slow. The food turned out great, but I wouldn't recommend the drive-thru.

Food: 4

Service: 2

Andre Morris

I love the spicy chicken joy, spaghetti and peach mango pie. I gave 4 stars because there always seems to be a question of whether they have the spicy chicken or not.

Food: 5

Service: 4

Recommended dishes: Peach Mango Pie, 3 Piece Chickenjoy

Kouki Shabanguh

Would have been 5 stars, but they gave me chicken fingers instead of Palabok.Should have checked my order when I was still in the shop. Was a long drive back home.

Atmosphere: 5

Food: 4

Service: 3

Alfonso Rodriguez

Great taste n price

Atmosphere: 5

Food: 5

Service: 5

Landra L.

The food was hot and fresh. The staff was nice. However, the service was slow. I will say they stayed busy. I tried inside and drive through. Drive thru is faster than inside; but there is a wait in both.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Sandwich

Bruce Ho

I typically get Jollibee drive thru, but decided to dine in today. I love jollibee food and was quite disgusted with the sanitary practices of their employees. I witnessed Destiny scratch her head and pick her nose before touching everyone’s order, multiple times, for no reason. Instead of handling packaging from the outside, she runs her fingers and hands on the inside of the containers before placing food in them. The cashier, Khanh, dropped several cups on the floor and picked them back up and gave to customers. I told her to get me a new cup because of what we witnessed, and she continued to hand out the dirty cups. I feel the staff needs to be retrained…

Atmosphere: 1

Food: 5

Service: 1

desiree esiere

Spicy chicken fire !

Food: 5

Jennifer Blanton

It takes a million years to order. Need to invest more time in training. Fries not available. Spicy chicken not available. Very meh experience.

Food: 3

Service: 4

Ivangell Serquina

The wait times at this location are consistently unacceptable. It feels like the drive-thru might as well be converted into a parking spot, given the delays. Whether it's equipment issues, menu items being out of stock, or other operational challenges, there's always something going on here at this location. Other location (Main St) is better overall compared to this one.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mango

Ryan Moore

Good spaghetti and Yumburger. Yumburger is a little pricier than I'd like to spend for that kind of burger. A lot better options at that price.

Atmosphere: 3

Food: 4

Service: 5

Camtu Nguyen

Good food . Friendly services ?.

Atmosphere: 5

Food: 4

Service: 5

Amir Abdijanovic

Very very slow....One cashier..Employee need trained big time..Let me talk about fry chicken , best chicken I ever eat...

Atmosphere: 3

Food: 5

Service: 1

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