Servers had patience while we picked our ice cream, and the cookies were soft.
Atmosphere: 5
Food: 5
Service: 5
Oscar
best place in
Atmosphere: 5
Food: 5
Service: 5
Claudia Olmedo
My favorite ice cream place! My kids love it. Great variety of flavors!
Atmosphere: 5
Food: 5
Service: 5
Riyah Muhammad
I recently visited Marble Slab with my family, hoping to enjoy a pleasant ice cream treat. Unfortunately, our experience left a lot to be desired.Upon entering the store, we were met with an unwelcoming atmosphere. The staff seemed disinterested, and the manager, in particular, was incredibly rude. They made us feel like an inconvenience rather than valued customers.To make matters worse, as my father was trying to inquire about the available flavors and prices, the manager openly laughed at him. This behavior was not only unprofessional but also hurtful.In the end, our visit to Marble Slab Creamery was marred by poor customer service and a disappointing ice cream experience. We won't be returning, and I strongly encourage the management to address these issues to provide a more enjoyable experience for future customers.
Amanda M.
Whoever made my strawberry shortcake today boyyy straight fire. She made that thing all delicious and strawberryie.
Baltazar Garcia
Terrible service. They don’t allow customers to use restrooms. If you can avoid this establishment please do as you will be better for it.
CYN N
I got the same order I get when I go to Coldstone and Coldstones version is better. Their sweet cream ice cream is not as creamy or rich as I would like. The sugar cookie is way too sweet and leaves an awful aftertaste in the mouth. The strawberry crinkle is incredibly sweet as well and I couldn’t finish eating it.
Terri
Excellent customer service! I called with an emergency and they were so helpful! We get all of our company celebration cakes and cookies here!
Angelica Garcia
Great service but very dirty tables could use a little more tlc
I took my wife and young children to get ice cream last night. Once we walked in and ordered, the young woman behind the counter changed the selection of music playing on her phone through a Bluetooth speaker to a noticeably more urban/Black hip hop rotation of music. I enjoy hip-hop, and that isn't a problem except for the fact that the music was not clean and vulgarities were being blared through the air. Sexually explicit lyrics were very direct and heard often throughout the songs. For example, the last song we heard before it was changed was "B*tches Love Me" by Drake and Lil Wayne. Being a black family, it is unfortunate enough to have to deal with subtle racism in public as often as we do, but when I am out having ice cream with my young daughters I do not want to have to tell my daughters to not mind the lyrics that were misogynistic and referring vulgarly to the body parts that they have. Not only that, when another group of customers of a different race came in, the young lady changed the music style and lowered the volume. We have been long-time patrons of Marble Slab, but this was a racist slap in the face to my entire family and utterly disrespectful to my wife and especially my daughters. We made sure we recorded it just in case they said they didn't do it
Tysha Palmore
Loved my cookies n cream milkshake
Stephanie Rojas
Every time I go in the staff is always so friendly, welcoming and the ice cream is always delicious :)
kathi m
I went there on a Sunday about two weeks ago. I ordered ice cream and a cheese cake brownie. I got changed for it but when I got home no brownie. For some reason she didn’t put it in the bag. I wasn’t feeling well so I didn’t go back.
Servers had patience while we picked our ice cream, and the cookies were soft.
Atmosphere: 5
Food: 5
Service: 5
best place in
Atmosphere: 5
Food: 5
Service: 5
My favorite ice cream place! My kids love it. Great variety of flavors!
Atmosphere: 5
Food: 5
Service: 5
I recently visited Marble Slab with my family, hoping to enjoy a pleasant ice cream treat. Unfortunately, our experience left a lot to be desired.Upon entering the store, we were met with an unwelcoming atmosphere. The staff seemed disinterested, and the manager, in particular, was incredibly rude. They made us feel like an inconvenience rather than valued customers.To make matters worse, as my father was trying to inquire about the available flavors and prices, the manager openly laughed at him. This behavior was not only unprofessional but also hurtful.In the end, our visit to Marble Slab Creamery was marred by poor customer service and a disappointing ice cream experience. We won't be returning, and I strongly encourage the management to address these issues to provide a more enjoyable experience for future customers.
Whoever made my strawberry shortcake today boyyy straight fire. She made that thing all delicious and strawberryie.
Terrible service. They don’t allow customers to use restrooms. If you can avoid this establishment please do as you will be better for it.
I got the same order I get when I go to Coldstone and Coldstones version is better. Their sweet cream ice cream is not as creamy or rich as I would like. The sugar cookie is way too sweet and leaves an awful aftertaste in the mouth. The strawberry crinkle is incredibly sweet as well and I couldn’t finish eating it.
Excellent customer service! I called with an emergency and they were so helpful! We get all of our company celebration cakes and cookies here!
Great service but very dirty tables could use a little more tlc
Ice cream is just too sweet for my taste buds.
Restaurantji Recommends
30 minutes for ice cream, get it together!
I took my wife and young children to get ice cream last night. Once we walked in and ordered, the young woman behind the counter changed the selection of music playing on her phone through a Bluetooth speaker to a noticeably more urban/Black hip hop rotation of music. I enjoy hip-hop, and that isn't a problem except for the fact that the music was not clean and vulgarities were being blared through the air. Sexually explicit lyrics were very direct and heard often throughout the songs. For example, the last song we heard before it was changed was "B*tches Love Me" by Drake and Lil Wayne. Being a black family, it is unfortunate enough to have to deal with subtle racism in public as often as we do, but when I am out having ice cream with my young daughters I do not want to have to tell my daughters to not mind the lyrics that were misogynistic and referring vulgarly to the body parts that they have. Not only that, when another group of customers of a different race came in, the young lady changed the music style and lowered the volume. We have been long-time patrons of Marble Slab, but this was a racist slap in the face to my entire family and utterly disrespectful to my wife and especially my daughters. We made sure we recorded it just in case they said they didn't do it
Loved my cookies n cream milkshake
Every time I go in the staff is always so friendly, welcoming and the ice cream is always delicious :)
I went there on a Sunday about two weeks ago. I ordered ice cream and a cheese cake brownie. I got changed for it but when I got home no brownie. For some reason she didn’t put it in the bag. I wasn’t feeling well so I didn’t go back.