A plate of noodles, mushy fish and shrimp for $20. Fancy food price for subpar food. I would have to recommend skipping this place.
Atmosphere: 3
Food: 1
Service: 4
Claudia D
GROSS and overpriced. Purchased the spicy shrimp with noodles and veggies. Beware, veggies counts as an entree. Shrimp was $2.00 extra. Paid $18.38 for my plate and a medium tea. Way overpriced. Noodles had an unpleasant taste. Veggies were mushy and gross. Skip this place!
Atmosphere: 1
Food: 1
Service: 1
pei lu
$16???? Over price, beef not taste good, for sure left from yesterday.
Atmosphere: 1
Food: 1
Service: 1
David T.
Master Wok, situated in Memorial City Mall food court, is a Chinese fast food place but it was owned by a Mexican and all the staffs who work there are Mexican descent. I am a 60 years old Asian man and I was denied a sample when I asked to try before purchase. Despite my repeated requests out of curiosity, the sampler refused each time. Eventually, she gestured towards the owner behind the counter. When I addressed the issue with him, he not only failed to provide an explanation but also treated it as a joke, laughing it off and acting very unprofessional. It was evident that all staff members were instructed to withhold samples from Asians. If you're of Asian descent, it's best to avoid this establishment.
Steven Vo
Staff is super nice and food is really good!
Atmosphere: 5
Food: 5
Service: 5
Tasnim Ara Islam
Went to the food court to have something. The staff from the this shop was calling for trying out sample. So we thought of trying it out. As soon as we touched the sample, (haven't tried it yet), the man in the photos with a circle on it, started to ask what we are going to order and asked repeatedly, until we answered. Weird behavior.Yet we decided to order since they have more variations in food than the other asian restaurants there. Normally in this type of restaurants, I order rice and vegetable half and half for the entree and other restaurants do not charge extra. But they did. I don't have any problem to pay extra for that. But they did not put this extra charge anywhere, not in their menu and didn't even tell us.When I saw the charge on the receipt, I checked again to make sure if it was my fault or theirs. Checked the menu again and asked them about the extra charge. When we tried to talk with that man, he ignored us totally. So we took the photos to let you people know.If you are inviting people to try out sample, give them time to decide and please do not put hidden charges on the receipt. I do understand the frustration with the inflation, but the hidden charge, to me it is unethical!
Atmosphere: 1
Food: 4
Service: 1
Roy Morales
I walked in the mall today to get chick fil a with the fam. But once I passed thru this Master Wok they offered samples which I tried the shrimp and liked the flavor. So me and my eldest daughter decided to eat at Master wok for instead. I went back told them I came back because I liked the shrimp and ordered my meal. I choose fried rice, sliced beef, breaded shrimp and two chicken. I ordered other items and once I payed and sat down I opened to enjoy my food and the shrimp was missing. I got up and went back to inquire about my missing food item. He replied he was sorry he didn’t hear me and gave me a side. Then told me to head to the cashier and she would take care of me. Once at the cashier she was charging me 5.99 for a side of shrimp. I told her why if I had already ordered to and she said I only got charged for a two side meal so it would have to be full price. I told her it was too much it was originally supposed to be to be included in the three meal price. She said she couldn’t do anything so I asked to speak to the manager. Well he was the one that prepared my meal and when I questioned about the price and his mistake he said he gave me what I asked for. I asked if the price can be changed to reflect the difference only and he said he wasn’t able to. Even tho he is the manager and probably able to make those decisions he acted like a regular employee. I told him I was disappointed and if I can’t just pay the difference then I’m just going to have to return my meal. Instead of him working with me and meeting half way he said he would give me a refund. I brought back my meal and he returned my portion of the money. Wow is this customer service . I even told him when I started my meal that I was originally going to chick fil an and decide to come to them instead because the food seemed more to my liking. He said this is better, I guess the food not the service. In a world where we have many options and can choose where to spend our hard earned money this will definitely hurt your progress. With simple minded employees like this your business will not grow past good food. Learn from others and include good hospitality and customer service. To say the least I will never go back to Master Wok and I will make sure others know my story so they can avails the ugly feeling of returning your meal and having to go look for another place to eat while your family is enjoying their food. All this for a dumb side of shrimp and your lack of attention to details. This employee represents your business.
Atmosphere: 1
Food: 1
Service: 1
Kirstynn Elizabeth
Amazing food and atmosphere!!!!
Atmosphere: 5
Food: 5
Service: 5
marco alexis
Food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken Lo Mein Noodles
This place has a whole lot of nope all over it. Unsanitary food prep areas with evidence of roaches in food. Grizzly news nailed this place with a photo of the evidence and I can’t thank them enough for the heads up! Hope the COH health department comes and inspects this place. Eat at your own risk! If it were me, I would avoid like the plague.
Atmosphere: 1
Food: 1
Service: 1
Treyuna Waters
Roach In Food?
Atmosphere: 1
Food: 1
Service: 1
Jerome Pruitt
Just saw it on Grizzy's Hood News. No way will I eat there or anywhere else in that mall. Bruh, no way!
Nathaniel James
Don't waste your money on 3 meat. 3rd meat is skimpy as heck. Bourbon Chicken is just ok, but Orange chicken is good.
A plate of noodles, mushy fish and shrimp for $20. Fancy food price for subpar food. I would have to recommend skipping this place.
Atmosphere: 3
Food: 1
Service: 4
GROSS and overpriced. Purchased the spicy shrimp with noodles and veggies. Beware, veggies counts as an entree. Shrimp was $2.00 extra. Paid $18.38 for my plate and a medium tea. Way overpriced. Noodles had an unpleasant taste. Veggies were mushy and gross. Skip this place!
Atmosphere: 1
Food: 1
Service: 1
$16???? Over price, beef not taste good, for sure left from yesterday.
Atmosphere: 1
Food: 1
Service: 1
Master Wok, situated in Memorial City Mall food court, is a Chinese fast food place but it was owned by a Mexican and all the staffs who work there are Mexican descent. I am a 60 years old Asian man and I was denied a sample when I asked to try before purchase. Despite my repeated requests out of curiosity, the sampler refused each time. Eventually, she gestured towards the owner behind the counter. When I addressed the issue with him, he not only failed to provide an explanation but also treated it as a joke, laughing it off and acting very unprofessional. It was evident that all staff members were instructed to withhold samples from Asians. If you're of Asian descent, it's best to avoid this establishment.
Staff is super nice and food is really good!
Atmosphere: 5
Food: 5
Service: 5
Went to the food court to have something. The staff from the this shop was calling for trying out sample. So we thought of trying it out. As soon as we touched the sample, (haven't tried it yet), the man in the photos with a circle on it, started to ask what we are going to order and asked repeatedly, until we answered. Weird behavior.Yet we decided to order since they have more variations in food than the other asian restaurants there. Normally in this type of restaurants, I order rice and vegetable half and half for the entree and other restaurants do not charge extra. But they did. I don't have any problem to pay extra for that. But they did not put this extra charge anywhere, not in their menu and didn't even tell us.When I saw the charge on the receipt, I checked again to make sure if it was my fault or theirs. Checked the menu again and asked them about the extra charge. When we tried to talk with that man, he ignored us totally. So we took the photos to let you people know.If you are inviting people to try out sample, give them time to decide and please do not put hidden charges on the receipt. I do understand the frustration with the inflation, but the hidden charge, to me it is unethical!
Atmosphere: 1
Food: 4
Service: 1
I walked in the mall today to get chick fil a with the fam. But once I passed thru this Master Wok they offered samples which I tried the shrimp and liked the flavor. So me and my eldest daughter decided to eat at Master wok for instead. I went back told them I came back because I liked the shrimp and ordered my meal. I choose fried rice, sliced beef, breaded shrimp and two chicken. I ordered other items and once I payed and sat down I opened to enjoy my food and the shrimp was missing. I got up and went back to inquire about my missing food item. He replied he was sorry he didn’t hear me and gave me a side. Then told me to head to the cashier and she would take care of me. Once at the cashier she was charging me 5.99 for a side of shrimp. I told her why if I had already ordered to and she said I only got charged for a two side meal so it would have to be full price. I told her it was too much it was originally supposed to be to be included in the three meal price. She said she couldn’t do anything so I asked to speak to the manager. Well he was the one that prepared my meal and when I questioned about the price and his mistake he said he gave me what I asked for. I asked if the price can be changed to reflect the difference only and he said he wasn’t able to. Even tho he is the manager and probably able to make those decisions he acted like a regular employee. I told him I was disappointed and if I can’t just pay the difference then I’m just going to have to return my meal. Instead of him working with me and meeting half way he said he would give me a refund. I brought back my meal and he returned my portion of the money. Wow is this customer service . I even told him when I started my meal that I was originally going to chick fil an and decide to come to them instead because the food seemed more to my liking. He said this is better, I guess the food not the service. In a world where we have many options and can choose where to spend our hard earned money this will definitely hurt your progress. With simple minded employees like this your business will not grow past good food. Learn from others and include good hospitality and customer service. To say the least I will never go back to Master Wok and I will make sure others know my story so they can avails the ugly feeling of returning your meal and having to go look for another place to eat while your family is enjoying their food. All this for a dumb side of shrimp and your lack of attention to details. This employee represents your business.
Atmosphere: 1
Food: 1
Service: 1
Amazing food and atmosphere!!!!
Atmosphere: 5
Food: 5
Service: 5
Food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken Lo Mein Noodles
The rice is amazing!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best Fast food
Atmosphere: 5
Food: 5
Service: 5
This place has a whole lot of nope all over it. Unsanitary food prep areas with evidence of roaches in food. Grizzly news nailed this place with a photo of the evidence and I can’t thank them enough for the heads up! Hope the COH health department comes and inspects this place. Eat at your own risk! If it were me, I would avoid like the plague.
Atmosphere: 1
Food: 1
Service: 1
Roach In Food?
Atmosphere: 1
Food: 1
Service: 1
Just saw it on Grizzy's Hood News. No way will I eat there or anywhere else in that mall. Bruh, no way!
Don't waste your money on 3 meat. 3rd meat is skimpy as heck. Bourbon Chicken is just ok, but Orange chicken is good.
Atmosphere: 3
Food: 2
Service: 2