McDonald's

13255 Jones Rd, Houston
(281) 890-5386

Recent Reviews

Alyce Segundo

The manager here is awesome he will go above and beyond for his customers!!! Thank you

Lil Loquito (LilLoquito)

Super super friendly manager named Mario walked around at least 3 different times asking each customer how their meal was and if there is anything he can do to improve their experience. Another young man also stopped by each table twice during my visit. I was only here for 11 minutes and wow oh wow! I wish I lived near this location. Service was amazing, food was fresh and hot. Thanks again! I should've taken pics.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble, Dr Pepper, Fries, Mcmuffin

Car Guy reviews

I ordered my food on the app came through the drive-thru no problems pull to the first window got my receipt that I pulled to the second window they told me that my food was not ready had me pulled to the yellow line next to the trash can I waited almost 10 minutes for one sandwich they straight up forgot that I was out there wouldn't I recommend this McDonald's

Atmosphere: 1

Food: 2

Service: 1

Jennifer Bunt

I mean, it is McDonald's. What do ya wanna know? The service at this location is usually really good.

Atmosphere: 2

Food: 2

Service: 5

Carlos Castro

My place like home ..

Atmosphere: 5

Food: 5

Service: 5

Joshua McDaniel

Had the audacity to get an attitude because they got my order wrong. Started talking amongst each how “ppl need to learn how to order”. Umm ma’am you work at a restaurant. Anyways I would recommend retraining the entire staff. I would not trust this McDonalds with my food BEWARE.

Atmosphere: 1

Food: 1

Service: 1

GAD GAD

Have ordered the #2(circa 1980) every visit since 1980, but I have to argue every time I go until they find the menu option.Usually, they try to add the pieces ala carte costing twice as much.Millenials, arghhhh!!!IT consultants, arghhhh!!!Just stop arguing with customers when you are wrong.Also, they prevent customers from accessing conservative websites on their wifi.Not sure how Kosher that is!!!

Atmosphere: 2

Food: 5

Service: 3

Nathan Broome

Order is missing something 7 out of 10 times. Not exaggerating. When we dine in, the kids area is always dirty and missing the sanitizer wipes most of the time.

Atmosphere: 3

Food: 5

Service: 1

Виктория

This establishment often makes the wrong coffee that you ordered. Everything in the establishment is delicious. There is a slide and a separate room for playing with children. The establishment is often cold. There are a couple of people who are always unhappy when you turn to them to make the right coffee!

Atmosphere: 3

Food: 4

Service: 2

Ethan Lloyd

App is inconvenient and keeps assuming order location

Luis Villegas

Micaela is super friendly and I love this McDonald’s. Thank you for your amazing customer service!!!

Norma Garcia

Micaela is super attentive and runs front counter pretty quick and is always on time with orders!! Thank you for your your patience and keep up the amazing work

LaTiesha Adamson

Went for lunch and of course I was on a time frame The line was so so it wasn't too bad. I have the McDonald's app and every time I tried to read the code she kept saying it was used and I'm like how when I just pushed it ; and it says your code has been validated. And then for me to be waiting in line my french fries should be hot, they should be making Fries's constantly my fries were cold. Couldn't go back because once again I was on lunch also My burger was sloppy mustard and ketchup everywhere. I just need them to do a little better.

Atmosphere: 3

Food: 2

Service: 2

Reuben Lowing

I don't know why anyone would go to

Atmosphere: 4

Food: 4

Service: 5

Richard

The usual for franchise. Food and service as expected.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hamburger, Fries

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