Panera Bread

19506 Katy Fwy, Houston
(281) 398-6444

Recent Reviews

Padmini Ekbote

Love their chai tea latte

Atmosphere: 5

Food: 5

Service: 5

Dinny

Rarely have all ingredients

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Salads

Joshua Webb

Ordered at the kiosk myself, got a pick 2. Turkey bravo and Italian sub. Can’t speak on the service because I didn’t talk to anyone my entire visit. Got 2 half sandwiches and a bag of chips for $17??? Why am I paying so much? The kiosk even asked if I wanted to tip like bruh who am I tipping?? Your shareholders?? I didn’t talk to anyone the entire time.Food was good no complaints there. What I expected from Panera.I could go to a place like Cheba hut, get a bigger and higher quality sandwich plus someone will actually speak to me, take my order, and bring it to my table and it would cost less.I normally don’t leave bad reviews but goodness gracious paneras corporate has gotten out of control.

Atmosphere: 5

Food: 5

Service: 3

Alberto Jose Gonzalez Ramirez

Bad service from the staff, they take too long and don't care about wasting customers' time.

Atmosphere: 1

Food: 1

Service: 1

Heather Orr

The tables are peeling apart, the seat on my son's chair was completely off, pinching his fingers terribly, the bench seats were all split open, and the back upholstery on every booth was covered in food stains. My son said the bathroom he went in was one of the worst he's ever seen. The food was ok, but this location is in need of a renovation.

Atmosphere: 1

Food: 3

Service: 3

Jenaro Argott

The most dirty panera I have ever been to. The worst customer service ever. The crew was taking for ever to make the food so I decided to get a refund.

Atmosphere: 1

Food: 1

Service: 1

Gary Hervig

Employees acted like I should know what I wanted even before I entered and treated me/us like they were doing us a favor by even working there.P.S. was actually the second time in a Panera Bread store, and I went in to see what all the hype was about. Will never go in one again, though.

Atmosphere: 3

Food: 3

Service: 1

Marie Collazo

been here multiple times, every time they get my order wrong and forget things and they take FOREVER to get it to you if you’re to-go but they’ll mark your order as ready. it’s all just very annoying, i can never get everyone fed because something is always

Food: 2

Service: 1

José Daniel Bona

The worst Panera that I been before, i ordered at 1 pm and I didn’t get my order till 1:40pm, it was only a bagel, a chocolate muffin and a coffee, was ridiculous, I definitely will never come back to this

Atmosphere: 1

Food: 1

Service: 1

Deanthony Colbert

Not the best but also not that bad for a quick stop.

Ashley Lee

Ordered a bowl of soup and the baguette that came with the soup was cold and dry.

Atmosphere: 4

Food: 3

Service: 3

Christopher Moody

Love the souffles and bagels. Always easy and fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panini, Bakery, Croissant, Everything Bagel

S S.

We found out you cannot call in an order. It has to be online. We ended up driving over there, placed our simple Oder to go and waited and waited and waited. Once we got home and ate our sandwiches, I told my husband, that's it, never again. My ham sandwich was disgusting. I only ate half of it because I was hungry. They gave us 2 apples, one of which was mushy. Yuck. No thank you. Very disappointing. Does not appear to be very clean.

Ricardo Rivas

I love Panera, but this location is horrible… I have tried to get a salad at least 6 times and every single time some of the ingredients are out. They did not even had baguette today.You normally have a few teas to choose from, not here. A 3 tank machine only has one of them working.Although the restaurant was pretty empty… food preparation took close to 20 minutes.The restaurant looks fairly clean, but you can tell that they don’t clean it often or after customers leave… several tables were dirty.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Creamy Tomato Soup

Anna M.

I wanted to buy gift cards. It took me 20 minutes even though there was no one in the restaurant. A very strange manager angrily told me that he would now kick me out of the restaurant. I didn’t even understand why. This is not even stupid.Parking: I wanted to buy gift cards. It took me 20 minutes even though there was no one in the restaurant. A very strange manager angrily told me that he would now kick me out of the restaurant. I didn’t even understand why. This is not even stupid.

Atmosphere: 1

Food: 1

Service: 1

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