it was closed and there was no notice, drove 45 min for no reasonI might try again another timeEdit: thank you for the response, I only checked google maps, it didn’t read as temporarily closed and I didn’t think to call. Sorry about the fire. I’ve made edits to the rating. I look forward to trying it in the future post-repairs.
Atmosphere: 5
Food: 5
Service: 5
Phillips Ramos
They are closed right now. Like temporary.
Amy De La Fuente
Stopped by here after a bike ride on Buffalo Bayou and got the strawberry cheesecake frozen custard. I took a bite before I remembered to take a picture, which is why it looks so smooth on top, lol. It was delicious! The service was great as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Mango Italian Ice
Terry Pence
Rita’s, what has happened over the past few months? My daughter and I loved coming here at least once a week. But over the past few months, there has apparently been a lot of changes and a lot turnover with the staff. The last 3 visits we have not been able to get what we wanted because you were out of product or the server didn’t know the proper recipe. I hope things get figured out, because we do love this place, but I’m not sure how much longer it will last the way things are going.
Rita’s is great! Coming from the north east (where Rita’s originates), it is like having a little piece of home here with me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Custard, Mango Italian Ice, Lime Italian Ice
Nicholas P
This was a good dessert place. When we came here we had some discounts on ice cream and they were still good quality. I tried cotton candy, strawberry watermelon, Georgia peach, and mango. I enjoyed all of the flavors. The downside is the limited parking and I believe it was one way. It wasn’t busy when we went at night, I recommend not going during the peak hours. The service was friendly and fast. Prices were reasonable.
Atmosphere: 4
Food: 5
Service: 5
Jurvin Li
The service is usually good but this time it was the worst. The cashier didn’t understand that I wanted both the mango orange and the Florida orange ice flavors in the same cup. After a frustrating exchange, the cashier slammed the cup of ice cream on the counter which I thought was very unprofessional. The flavors also are dwindling compared to what it was before. Flavors like the Brookie dough are no longer available and they had only three other custard flavors which was disappointing. Overall a sour experience especially when there’s also no parking outside usually.Edit: this was Mar 3 2024
Atmosphere: 2
Food: 3
Service: 1
Hannah Suchanick
What a great memory of home if you’re visiting from the East Coast! Also, this is the only indoor Rita’s I’ve ever been to!I am glad to say that nothing disappoints, just as usual for Rita’s. Flavors are amazing and this store had so many options on what to get besides their ice and custards! A great treat on a sunny day.Parking: very small free parking lot!
Atmosphere: 5
Food: 5
Service: 4
Gloria Crandall
Staff time in the Heights! Took my staff to experience for the first time. I grew up enjoying on this deliciousness taste. We tried blueberry, mango, unicorn, ice cream and gelato. This is great to walk and enjoy other establishments in the area.
The woman helping us was super friendly and helpful, however they were out of several key ingredients and had a long line with only one person working. It took a while to be served, but the milkshake was quite good.
I’m a big fan of Rita’s but I already had a Sonic shake today. So I was hesitant to get anything. Dylan H informed me my favorite flavor, Cotton Candy, has least sugar of other flavors. And he offered a sugar free option. I bought cotton candy gelati and wouldn’t have without his professionalism. Dylan H should be promoted to upper management because he’s great!
Atmosphere: 5
Food: 5
Service: 5
Kelsey Wu
My favorite place to get frozen custard! Their sundaes are so delightful. The waffle bowls are my favorite. It’s also nice that they have Italian ice options and ice cream too. I always pickup an “emergency” cookie sandwich or two when I go as well. Nothing says comfort quite like knowing you have an custard ice cream sandwich on standby for life’s difficult days XD definitely try them out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Cookie
Dawn Divatrends The Stylist Jones
Let me tell you about this amazing place hidden in the heights. This hidden gem is so amazing. The cashier who helped us was amazing. I got the appleberry frozen ice, my husband got custard and ice cream. You won't be disappointed.
it was closed and there was no notice, drove 45 min for no reasonI might try again another timeEdit: thank you for the response, I only checked google maps, it didn’t read as temporarily closed and I didn’t think to call. Sorry about the fire. I’ve made edits to the rating. I look forward to trying it in the future post-repairs.
Atmosphere: 5
Food: 5
Service: 5
They are closed right now. Like temporary.
Stopped by here after a bike ride on Buffalo Bayou and got the strawberry cheesecake frozen custard. I took a bite before I remembered to take a picture, which is why it looks so smooth on top, lol. It was delicious! The service was great as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Mango Italian Ice
Rita’s, what has happened over the past few months? My daughter and I loved coming here at least once a week. But over the past few months, there has apparently been a lot of changes and a lot turnover with the staff. The last 3 visits we have not been able to get what we wanted because you were out of product or the server didn’t know the proper recipe. I hope things get figured out, because we do love this place, but I’m not sure how much longer it will last the way things are going.
Recommended dishes: Peanut Butter Madslide, Custard
Rita’s is great! Coming from the north east (where Rita’s originates), it is like having a little piece of home here with me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Custard, Mango Italian Ice, Lime Italian Ice
This was a good dessert place. When we came here we had some discounts on ice cream and they were still good quality. I tried cotton candy, strawberry watermelon, Georgia peach, and mango. I enjoyed all of the flavors. The downside is the limited parking and I believe it was one way. It wasn’t busy when we went at night, I recommend not going during the peak hours. The service was friendly and fast. Prices were reasonable.
Atmosphere: 4
Food: 5
Service: 5
The service is usually good but this time it was the worst. The cashier didn’t understand that I wanted both the mango orange and the Florida orange ice flavors in the same cup. After a frustrating exchange, the cashier slammed the cup of ice cream on the counter which I thought was very unprofessional. The flavors also are dwindling compared to what it was before. Flavors like the Brookie dough are no longer available and they had only three other custard flavors which was disappointing. Overall a sour experience especially when there’s also no parking outside usually.Edit: this was Mar 3 2024
Atmosphere: 2
Food: 3
Service: 1
What a great memory of home if you’re visiting from the East Coast! Also, this is the only indoor Rita’s I’ve ever been to!I am glad to say that nothing disappoints, just as usual for Rita’s. Flavors are amazing and this store had so many options on what to get besides their ice and custards! A great treat on a sunny day.Parking: very small free parking lot!
Atmosphere: 5
Food: 5
Service: 4
Staff time in the Heights! Took my staff to experience for the first time. I grew up enjoying on this deliciousness taste. We tried blueberry, mango, unicorn, ice cream and gelato. This is great to walk and enjoy other establishments in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cotton Candy, Peanut Butter Madslide, Custard, Mango Italian Ice
The woman helping us was super friendly and helpful, however they were out of several key ingredients and had a long line with only one person working. It took a while to be served, but the milkshake was quite good.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Great frozen
Atmosphere: 3
Food: 5
Service: 5
It's addicting. Period.
Atmosphere: 5
I’m a big fan of Rita’s but I already had a Sonic shake today. So I was hesitant to get anything. Dylan H informed me my favorite flavor, Cotton Candy, has least sugar of other flavors. And he offered a sugar free option. I bought cotton candy gelati and wouldn’t have without his professionalism. Dylan H should be promoted to upper management because he’s great!
Atmosphere: 5
Food: 5
Service: 5
My favorite place to get frozen custard! Their sundaes are so delightful. The waffle bowls are my favorite. It’s also nice that they have Italian ice options and ice cream too. I always pickup an “emergency” cookie sandwich or two when I go as well. Nothing says comfort quite like knowing you have an custard ice cream sandwich on standby for life’s difficult days XD definitely try them out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Cookie
Let me tell you about this amazing place hidden in the heights. This hidden gem is so amazing. The cashier who helped us was amazing. I got the appleberry frozen ice, my husband got custard and ice cream. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5