Jack in the Box

18 Wilson Rd, Humble
(281) 446-2398

Recent Reviews

hailey landry

first time i ordered food took over 20 minutes. second time, i order a value fry and churros and waited over another 15 minutes, and after asking what happened to my order they had completely managed to lose my order, and give me the wrong fries after even asking if they could be curly. my receipt even said curly. there wasn’t anyone in the dining room or in the drive thru so i wish i could give benefit of the doubt but i can’t. i hope things get better

Atmosphere: 1

Food: 2

Service: 1

Arielle Blackmore

I feel like this is the only jack in the box location that I’ve been to where the food actually tastes fresh and the employees are nice.

Food: 4

Service: 4

Recommended dishes: Two Tacos, Egg Rolls

Amber Clark

Staff was kind and

Atmosphere: 5

Food: 5

Service: 5

Toya Spears

They have improved drastically.... Love them ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, Ultimate Cheeseburger, Jumbo Jack

Martha Mendoza

Everything very clean. The cashier was very friendly and my food was very fresh. It's the best Jack. I will be back soon.Parking: Very spacious and cleanKid-friendliness: If there is food for childrenWheelchair accessibility: Yes very accessible

Atmosphere: 5

Food: 5

Service: 5

Gael Campos

Paid for milkshakes & then told me they didn't have any. Still haven't been refunded after weeks of calling & waiting.

Kimberly Badillo

They take forever they are really slow.

Atmosphere: 1

Food: 1

Service: 2

megan kasperitis

It was good.

Atmosphere: 3

Food: 3

Service: 3

Bryan Brune

Angry Monster tacos where the experience is much scarier on its way out?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, Dr Pepper

Mista Flip

We came here tonight we were in the line for almost 15min there was a old man waiting on the drive thru too we decided to not wait we went around there was a employes inside and thursday to saturday is open 24hrs we were wondering whats goibg atleast theg should say something in the intercome the old man was waiting long time we were thr secone one more in the back when they make the vanila iced so much creamer u cant even taste the coffee even thr. Mocha they like your drinking milk lol.

Atmosphere: 5

Food: 1

Service: 1

Carletha Francis

Food is always cold no matter what time of the day it is . Never fresh , fries , tacos or egg rolls either cold or soggy , burgers are just thrown

Food: 1

Service: 1

Elisah Chew

I've only ever had one problem at this location, and it was on Christmas night. These guys are my ideal Jack in the Box.

Atmosphere: 3

Food: 4

Service: 5

Lau Martinez

Just went in the drive thru just now oct 1, 2023 7:10pm, no one ever came up in the speaker after waiting 15min and there where no cars in front either, they had a long line in drive thru waiting behind us, we then decide to go in the lobby and the three employees in the back not doing anything but just laughing and playing around the girl was just barely putting her headset on and they then tell us to go to the drive thru because lobby is closed, we told them we where just there in the drive thru and no one ever came in the speaker, they would not take our order inside either so we left to another food place. That’s just ridiculous, the workers there do not care. It was 2 female workers and a man.

Atmosphere: 1

Service: 1

Carol White

Went here the other night to get a Homestyle chicken sandwich and the chicken was completely over cooked. Sandwich was cold. I don’t want a already cooked chicken that been sitting there for hours over the heaters and you tossed it in the fryer for a minute to heat up.. That’s what it tasted like. If I was Jack I would be so disappointed and embarrassed lol! It seem like every Jack N the Box have fallen off. Nobody wants to cook food properly these days especially at every Jack n the box restaurants it seems like.

Alberto Puente

I show up to pick up Uber eats and employee are just chilling literally eating in the kitchen, haven't even started on my order. All while the manager is sitting right next to them hanging out as well.

Service: 1

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