Worst boba drink place and service ever. The “Espresso” is a sad drink which consists of 99.99% of whole milk and you get a choice of 1 or 2 shots of espresso. Smh.
Atmosphere: 1
Food: 1
Service: 1
Glen G.
This place has a few issues as far as service. Firstly, there isn't a complete price breakdown for their drinks and add-ons. The only prices listed are $4.99 for regular size and $5.99 for large. Ended up spending $17 for 2 large drinks which I think is overpriced for the experience. Second problem was regular size drinks weren't available so if you wanted anything at all it had to be a large. Third problem was a communication barrier. My granddaughter was with me and neither of us could hear or understand the server. I had to have her repeat herself numerous times before we got the order and payment taken care of. This was extremely frustrating. The drinks, once delivered were good, but just not worth the hassle or price.
Christina Medina
Wonderful customer service today. Really pleasant and approachable. Grateful for the help of ordering also.
Laura McLeod
So, this was my second visit to the Totally Tea in Bossier City, LA. I decided to give it one more chance and was even more disappointed this time. I will say, the taro lover tea I ordered was phenomenal. 5 stars there hands down. My first visit was mid-afternoon on a weekday and also this location is in the middle of a mall. That day I waited about 20 minutes before the barista walked up to the booth. She was not friendly by any means. This visit today was one hour after they opened and there was no sign of any employee anywhere for over 35 minutes. I even left after waiting 15 minutes and went to a nearby store and came back out to wait another 20 minutes before she showed up. I had my niece with me and we ordered a milk tea and fruity tea. Nothing was prepared. She had not set up for the day and literally said nothing but “what can I get you” while she struggled to get things in order. I love boba and waited because there aren’t many options here which is the only reason I waited, but I will definitely not be going back. I definitely don’t expect to feel like I’m bothering someone when I’m choosing to give them my business.
Atmosphere: 1
Food: 5
Service: 1
Alexx
Delicious green tea with mango popping boba and attentive customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Fruity
Brooklyn B
workers here are so fun and kind, if you’re in Deerwood mall you def need to get a drink
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk
Tai Murray
I love this so much its the best place!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Fruity
Vickie Young
The people working there were great!!! I hope they have a new name for rocky soon !! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Fruity
Bb Man
Drove 15 mins just to know that they are closed. Not updated hours.
Jen Ly
We ordered a milk tea and a The Espresso. However, we were very unsatisfied. For $24 tax and tip included, we expected a decent quality of milk tea and espresso when we told the barista that we wanted strong tea and paid for an extra shot of espresso. Well, both tea and espresso were so weak and water down. We won't return or recommend.
We ordered a milk tea and a The Espresso. However, we were very unsatisfied. For $24 tax and tip included, we expected a decent quality of milk tea and espresso when we told the barista that we wanted strong tea and paid for an extra shot of espresso. Well, both tea and espresso were so weak and water down. We won't return or recommend.
Atmosphere: 3
Food: 1
Service: 3
Amanda Lopez
Awesome customer service! Very polite, courteous and professionalKid-friendliness: Kind to children
Kirimelito
I really like Boba and this place is one of the best
isaac torres
Everytime i get a drink from here i try something new, and it's always amazing!!!
Worst boba drink place and service ever. The “Espresso” is a sad drink which consists of 99.99% of whole milk and you get a choice of 1 or 2 shots of espresso. Smh.
Atmosphere: 1
Food: 1
Service: 1
This place has a few issues as far as service. Firstly, there isn't a complete price breakdown for their drinks and add-ons. The only prices listed are $4.99 for regular size and $5.99 for large. Ended up spending $17 for 2 large drinks which I think is overpriced for the experience. Second problem was regular size drinks weren't available so if you wanted anything at all it had to be a large. Third problem was a communication barrier. My granddaughter was with me and neither of us could hear or understand the server. I had to have her repeat herself numerous times before we got the order and payment taken care of. This was extremely frustrating. The drinks, once delivered were good, but just not worth the hassle or price.
Wonderful customer service today. Really pleasant and approachable. Grateful for the help of ordering also.
So, this was my second visit to the Totally Tea in Bossier City, LA. I decided to give it one more chance and was even more disappointed this time. I will say, the taro lover tea I ordered was phenomenal. 5 stars there hands down. My first visit was mid-afternoon on a weekday and also this location is in the middle of a mall. That day I waited about 20 minutes before the barista walked up to the booth. She was not friendly by any means. This visit today was one hour after they opened and there was no sign of any employee anywhere for over 35 minutes. I even left after waiting 15 minutes and went to a nearby store and came back out to wait another 20 minutes before she showed up. I had my niece with me and we ordered a milk tea and fruity tea. Nothing was prepared. She had not set up for the day and literally said nothing but “what can I get you” while she struggled to get things in order. I love boba and waited because there aren’t many options here which is the only reason I waited, but I will definitely not be going back. I definitely don’t expect to feel like I’m bothering someone when I’m choosing to give them my business.
Atmosphere: 1
Food: 5
Service: 1
Delicious green tea with mango popping boba and attentive customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Fruity
workers here are so fun and kind, if you’re in Deerwood mall you def need to get a drink
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk
I love this so much its the best place!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Fruity
The people working there were great!!! I hope they have a new name for rocky soon !! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Fruity
Drove 15 mins just to know that they are closed. Not updated hours.
We ordered a milk tea and a The Espresso. However, we were very unsatisfied. For $24 tax and tip included, we expected a decent quality of milk tea and espresso when we told the barista that we wanted strong tea and paid for an extra shot of espresso. Well, both tea and espresso were so weak and water down. We won't return or recommend.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Awesome place the best Boba ever.
We ordered a milk tea and a The Espresso. However, we were very unsatisfied. For $24 tax and tip included, we expected a decent quality of milk tea and espresso when we told the barista that we wanted strong tea and paid for an extra shot of espresso. Well, both tea and espresso were so weak and water down. We won't return or recommend.
Atmosphere: 3
Food: 1
Service: 3
Awesome customer service! Very polite, courteous and professionalKid-friendliness: Kind to children
I really like Boba and this place is one of the best
Everytime i get a drink from here i try something new, and it's always amazing!!!