Truly rotten customer service. I can't imagine a more insufferable experience just trying to pick up a meal and being denied service despite proof of receipt. If you enjoy arguing with a rude manager and having to call corporate to get your money back, this is your place!
Atmosphere: 1
Food: 1
Service: 1
Ambiance Alirezai
This is the worst Wendy’s in the entire United States of America. The manager is rude and a liar and you basically have to beg for the food you have to pay for
Atmosphere: 1
Food: 1
Service: 1
Jamesintraining
Awful. Save yourself the headache and go to another location.
Atmosphere: 1
Food: 1
Service: 1
Loreane Tomlinson
The morning crew is terrible when it comes to Customer Service. They are rude and will walk away when dining in. Try drive thru, just as rude, will not answer questions about the menu.Can’t comment on the food, never got that far even after three visits.
Thalia Torres
This place is always having issues with orders, and they close early without notice. When they are open and you get the correct order the food is decent, and the wait time in the lines isn't too bad. If you order via Doordash or uber eats they accept the order then turn out to be closed or do not know how to process it and the manager has to be called, it's been a struggle with them.
Atmosphere: 3
Food: 3
Service: 1
Lizzy Bryand
Super fresh food.
Atmosphere: 4
Food: 5
Service: 4
Chanda Lewis
DO NOT EAT HERE THEY ARE NASTY AND HAVE POOR QUALITY FOOD AND THEY ARE TOO EXPENSIVE TO GIVE OUT COLD FIRES AND POOR OLD QUALITY CHICKEN AND FOOD ITS ABSOLUTELY TERRIBLE .. THEY NEVER HAVE FOOD READY BAKE POTATOES, SALADS , HOT FRIES THEY NEVER HAVE ANYTHING THEY DONT LISTEN TO YOUR ORDER CORRECTLY THEY PUT BACON ON MY SANDWICH THIS THE SECOND TIME I ORDER FROM THEM AND ITS WAS A HORRIBLE EXPERIENCE THIS WENDYS ON atascocita rd is HORRIBLE!!!!!!!!!!! BAD BAD BAD QUAITY
Atmosphere: 1
Food: 1
Service: 1
Love Peace
Horrible atmosphere I asked for no salt on my fries all they did was redunk fries the were brown and oily you can tell everyone hates there
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: French Fries, Crispy Chicken blt
We just went through the drive through and at first I was thinking we wouldn't get good service because I didn't hear anyone greet us to take our order. Then, after I asked, the gentleman said to pull up to the window. After ordering and watching other customers receive their orders I realized the store must be understaffed today and the people working were probably doing multiple things. Our food was correct and we received it in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
ZeeHang Guan
I got take out from doordash, I think their food gave me
Atmosphere: 2
Food: 1
Service: 3
Dan W
Wendy's is planning to raise their prices during peek times..This information is accurate as I've seen this on world news, if successful, many of the others will raise their prices as well.For this reason I'm boycotting Wendy's. I hope you do the same. 2/27/24
Atmosphere: 1
Food: 1
Service: 1
Kyara Barnett
I went through the drive through around 11:15pm and no one responded. Drove around to see if there were any workers inside and they were inside, seems like they were trying not to be seen. So I drove around again to go through the drive-through and never responded. Then I drove up to the window and knocked on it. The worker just looked at me and continue doing what she was doing. There was also another worker inside that ignored me as well. This location doesn’t close until 1 AM so they were deciding not to service me.
Justin Ivy
Most unorganized staff I ever seen. I was pissed till the dumb stuff they where doing mad me laugh. Took 25 mins after online order.
The service was excellent. The staff were quick and very polite. The food was also very fresh when I got it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frosty, Grilled Chicken Ranch Wrap
Truly rotten customer service. I can't imagine a more insufferable experience just trying to pick up a meal and being denied service despite proof of receipt. If you enjoy arguing with a rude manager and having to call corporate to get your money back, this is your place!
Atmosphere: 1
Food: 1
Service: 1
This is the worst Wendy’s in the entire United States of America. The manager is rude and a liar and you basically have to beg for the food you have to pay for
Atmosphere: 1
Food: 1
Service: 1
Awful. Save yourself the headache and go to another location.
Atmosphere: 1
Food: 1
Service: 1
The morning crew is terrible when it comes to Customer Service. They are rude and will walk away when dining in. Try drive thru, just as rude, will not answer questions about the menu.Can’t comment on the food, never got that far even after three visits.
This place is always having issues with orders, and they close early without notice. When they are open and you get the correct order the food is decent, and the wait time in the lines isn't too bad. If you order via Doordash or uber eats they accept the order then turn out to be closed or do not know how to process it and the manager has to be called, it's been a struggle with them.
Atmosphere: 3
Food: 3
Service: 1
Super fresh food.
Atmosphere: 4
Food: 5
Service: 4
DO NOT EAT HERE THEY ARE NASTY AND HAVE POOR QUALITY FOOD AND THEY ARE TOO EXPENSIVE TO GIVE OUT COLD FIRES AND POOR OLD QUALITY CHICKEN AND FOOD ITS ABSOLUTELY TERRIBLE .. THEY NEVER HAVE FOOD READY BAKE POTATOES, SALADS , HOT FRIES THEY NEVER HAVE ANYTHING THEY DONT LISTEN TO YOUR ORDER CORRECTLY THEY PUT BACON ON MY SANDWICH THIS THE SECOND TIME I ORDER FROM THEM AND ITS WAS A HORRIBLE EXPERIENCE THIS WENDYS ON atascocita rd is HORRIBLE!!!!!!!!!!! BAD BAD BAD QUAITY
Atmosphere: 1
Food: 1
Service: 1
Horrible atmosphere I asked for no salt on my fries all they did was redunk fries the were brown and oily you can tell everyone hates there
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: French Fries, Crispy Chicken blt
It was nice and got the order
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We just went through the drive through and at first I was thinking we wouldn't get good service because I didn't hear anyone greet us to take our order. Then, after I asked, the gentleman said to pull up to the window. After ordering and watching other customers receive their orders I realized the store must be understaffed today and the people working were probably doing multiple things. Our food was correct and we received it in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I got take out from doordash, I think their food gave me
Atmosphere: 2
Food: 1
Service: 3
Wendy's is planning to raise their prices during peek times..This information is accurate as I've seen this on world news, if successful, many of the others will raise their prices as well.For this reason I'm boycotting Wendy's. I hope you do the same. 2/27/24
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through around 11:15pm and no one responded. Drove around to see if there were any workers inside and they were inside, seems like they were trying not to be seen. So I drove around again to go through the drive-through and never responded. Then I drove up to the window and knocked on it. The worker just looked at me and continue doing what she was doing. There was also another worker inside that ignored me as well. This location doesn’t close until 1 AM so they were deciding not to service me.
Most unorganized staff I ever seen. I was pissed till the dumb stuff they where doing mad me laugh. Took 25 mins after online order.
Atmosphere: 1
Service: 1