When I’ve had it the food was horrible and then it says 24 hours but the doors are locked and they’re just walking around the inside of the store.
Atmosphere: 1
Food: 1
Service: 1
Olly Whitlock
Awful place. We only went because it was the only place open after a delayed flight. The staff were arguing with each other and then also with customers. The 'manager' claimed she was off the clock and doing them a favor, then told the over-stressed server that she was withholding her tips. Utterly shambolic. The food was inedible too.
Atmosphere: 1
Food: 1
Service: 1
Mike Munoz
Like everything else these days, too expensive for what you get.
Atmosphere: 3
Food: 3
Service: 5
Eli Gama
Good place, except that the day we had dinner there, they didn't have ice, I couldn't ask for it. smoothie, there was no coke. The personnel is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Juan Urquiza
Glorious
Rodney Audas (TexasFishingRod)
Waitress was so friendly, but the place was severely understaffed, especially on the day of the Solar Eclipse, which made her job much more difficult. Food was great, but the waitress felt the need to apologize for everything.Side note - Burger Den on Google search shows up here, it is not.
Amari Lewis
Delores was very helpful and sweet
Atmosphere: 5
Food: 5
Service: 5
Berenice Alvarado
Pancakes was very delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Hash Browns
Oscar Sanchez
The location looked deserted on a Wednesday afternoon. I tried their Mac&Cheese Skillet, which is a first for me. It was tasty but not as good as I was expecting it to be. The food took forever to be served (waited around 30 minutes between waiting for someone to take the order and food being served)I was looking for someone to give me a refill on my drink but everyone was in the kitchen chatting and joking around. I’m glad they have such a camaraderie but clients need to be first. To their credit, they gave me a refill to go.Parking: Plenty of parking. The location was practically empty, even though is really close to the DFW airport
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mac 'N Brisket Skillet
Andrew Ruud
This place was horribly understaffed, which wasn't a problem when we got there, but quickly became a problem as more and more customers came in and one of the cooks left (after staying past their scheduled shift over an hour) requiring the person who was helping us (who seemed to be in charge and knew what she was doing) to go cook. It took close to an hour to pay to leave (had to go to the front desk and wait 30 minutes standing there with another family waiting to pay) after never getting the grarlic bread that came with my meal after waiting 30 minutes for that. It was about an hour and a half total that no one ever came to our table and we watched a couple with a menu get frustrated with not being helped for quite some time being seated, waving their menu around to get the one server's attention.How does a restaurant avoid this? Stop seating people and tell them there's a wait instead of giving people who just walked in a table while ignoring anyone who's been there for longer than 5 minutes. It doesn't matter how many tables there are open if there isn't enough staff to cook, serve, and cash out existing customers.I'm not sure I understand the logic in not telling people that there's a wait when there's already insufficient staff to handle existing tables. There's even a fairly large waiting area with plenty of both seating and standing room, and it was empty when we left.
Walked in after landing and was greeted with great hospitality. Our waitress Heather was professional and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast
Laura Mares
Good was delicious and service with Sandra was awesome. She was on it. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ashley Monique
It took a very long time for my family of 6 to be served. Our drinks of water and tea were not served for at least 30 minutes. We were provided plastic silverware when the family next to us were given metal silverware. Our children weren't provided the kids' cups, but the family next to us had the kids drinks.The food was not hot and fresh like Dennys Mesquite locations. I will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
David Enrique Carrasco Martinez
Awesome staff good cook very good astu food clean restroom good coffee my food came out fast and hot just how I ask will recommend very good will definitely come back good job guys keep it
Atmosphere: 5
Food: 5
Service: 5
melissa obwocha
Our waitress nice and knowledgeable but my fruit was bad and there was no fresh produce available for a salad...my burger was sloppily
When I’ve had it the food was horrible and then it says 24 hours but the doors are locked and they’re just walking around the inside of the store.
Atmosphere: 1
Food: 1
Service: 1
Awful place. We only went because it was the only place open after a delayed flight. The staff were arguing with each other and then also with customers. The 'manager' claimed she was off the clock and doing them a favor, then told the over-stressed server that she was withholding her tips. Utterly shambolic. The food was inedible too.
Atmosphere: 1
Food: 1
Service: 1
Like everything else these days, too expensive for what you get.
Atmosphere: 3
Food: 3
Service: 5
Good place, except that the day we had dinner there, they didn't have ice, I couldn't ask for it. smoothie, there was no coke. The personnel is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Glorious
Waitress was so friendly, but the place was severely understaffed, especially on the day of the Solar Eclipse, which made her job much more difficult. Food was great, but the waitress felt the need to apologize for everything.Side note - Burger Den on Google search shows up here, it is not.
Delores was very helpful and sweet
Atmosphere: 5
Food: 5
Service: 5
Pancakes was very delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Hash Browns
The location looked deserted on a Wednesday afternoon. I tried their Mac&Cheese Skillet, which is a first for me. It was tasty but not as good as I was expecting it to be. The food took forever to be served (waited around 30 minutes between waiting for someone to take the order and food being served)I was looking for someone to give me a refill on my drink but everyone was in the kitchen chatting and joking around. I’m glad they have such a camaraderie but clients need to be first. To their credit, they gave me a refill to go.Parking: Plenty of parking. The location was practically empty, even though is really close to the DFW airport
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mac 'N Brisket Skillet
This place was horribly understaffed, which wasn't a problem when we got there, but quickly became a problem as more and more customers came in and one of the cooks left (after staying past their scheduled shift over an hour) requiring the person who was helping us (who seemed to be in charge and knew what she was doing) to go cook. It took close to an hour to pay to leave (had to go to the front desk and wait 30 minutes standing there with another family waiting to pay) after never getting the grarlic bread that came with my meal after waiting 30 minutes for that. It was about an hour and a half total that no one ever came to our table and we watched a couple with a menu get frustrated with not being helped for quite some time being seated, waving their menu around to get the one server's attention.How does a restaurant avoid this? Stop seating people and tell them there's a wait instead of giving people who just walked in a table while ignoring anyone who's been there for longer than 5 minutes. It doesn't matter how many tables there are open if there isn't enough staff to cook, serve, and cash out existing customers.I'm not sure I understand the logic in not telling people that there's a wait when there's already insufficient staff to handle existing tables. There's even a fairly large waiting area with plenty of both seating and standing room, and it was empty when we left.
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
Walked in after landing and was greeted with great hospitality. Our waitress Heather was professional and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast
Good was delicious and service with Sandra was awesome. She was on it. Thank you!
Atmosphere: 5
Food: 5
Service: 5
It took a very long time for my family of 6 to be served. Our drinks of water and tea were not served for at least 30 minutes. We were provided plastic silverware when the family next to us were given metal silverware. Our children weren't provided the kids' cups, but the family next to us had the kids drinks.The food was not hot and fresh like Dennys Mesquite locations. I will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Awesome staff good cook very good astu food clean restroom good coffee my food came out fast and hot just how I ask will recommend very good will definitely come back good job guys keep it
Atmosphere: 5
Food: 5
Service: 5
Our waitress nice and knowledgeable but my fruit was bad and there was no fresh produce available for a salad...my burger was sloppily
Food: 1
Service: 5