With new owners it has gone down hill they own the coffee shop as well. They're a husband and wife duo who has decided to cut back on portions and hike up prices. We've all noticed how this has changed. The coffee shop as well I asked for almond milk I pay the difference and they still use regular milk. They've lost so much business they're now cutting hours from their employees. How about fixing the food and customer service so you can increase the money coming in? That's food for thought... No pun intended. The owner literally messed up on my food order today. It's ok though we all make mistakes none the less it's time to fix them. Just look at all the reviews.. Pretty low ratings
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Potato & Egg Taco
Benjamin Yoo
multiple bad experiences. First time, I got charged for something I didn't order. they put extra items in it, then asked me to pay for it.Today, I ordered half a sub and a soup. menu doesn't say but the employee insisted that half a sub can only be served on a sliced bread. what a joke.and watch out for extra charges. they tack it on.
Atmosphere: 1
Food: 1
Service: 1
Silvia Pyron
Disorganized, was handed my bag but forgot the fries. I asked them to make them for me. Sat down at a table and opened my sandwich, it had no chicken in it. Went back to ask to add the chicken. Once I had my full meal made it was tasty. Needs better organization to ensure meals are handed off complete.
Atmosphere: 2
Food: 3
Service: 1
T C
Called number for service at coffee bar.Wait 5+ minutes for attendant to arrive.Coffee served was cold.
Atmosphere: 3
Food: 1
Service: 2
Efrain R.
This is your regular Starbucks minus the regular crowd. It's nice and quiet, quick and friendly service, and beautiful surroundings. The menu is very limited when compared to other Starbucks, no variety in pastries, no seasonal items, and do not accept Starbucks gift cards. Great for the regular coffee drinkers.
With new owners it has gone down hill they own the coffee shop as well. They're a husband and wife duo who has decided to cut back on portions and hike up prices. We've all noticed how this has changed. The coffee shop as well I asked for almond milk I pay the difference and they still use regular milk. They've lost so much business they're now cutting hours from their employees. How about fixing the food and customer service so you can increase the money coming in? That's food for thought... No pun intended. The owner literally messed up on my food order today. It's ok though we all make mistakes none the less it's time to fix them. Just look at all the reviews.. Pretty low ratings
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Potato & Egg Taco
multiple bad experiences. First time, I got charged for something I didn't order. they put extra items in it, then asked me to pay for it.Today, I ordered half a sub and a soup. menu doesn't say but the employee insisted that half a sub can only be served on a sliced bread. what a joke.and watch out for extra charges. they tack it on.
Atmosphere: 1
Food: 1
Service: 1
Disorganized, was handed my bag but forgot the fries. I asked them to make them for me. Sat down at a table and opened my sandwich, it had no chicken in it. Went back to ask to add the chicken. Once I had my full meal made it was tasty. Needs better organization to ensure meals are handed off complete.
Atmosphere: 2
Food: 3
Service: 1
Called number for service at coffee bar.Wait 5+ minutes for attendant to arrive.Coffee served was cold.
Atmosphere: 3
Food: 1
Service: 2
This is your regular Starbucks minus the regular crowd. It's nice and quiet, quick and friendly service, and beautiful surroundings. The menu is very limited when compared to other Starbucks, no variety in pastries, no seasonal items, and do not accept Starbucks gift cards. Great for the regular coffee drinkers.
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