In this place there is no supervisor to check the drinks, I am a regular customer but the coffees are almost always half a glass.
aracelia consuelos
I had ordered 2 chocolate chip cookies and when I got home noticed that I had 2 chocolate croissants the guy there when I got back was very rude to me even tho he had made the wrong
Atmosphere: 1
Service: 1
Richard Perna
I was immediately and genuinely greeted by Hannah. She was so upbeat and friendly. Made my coffee exactly the way I like it. Kept checking up on me while I was there and made me feel like I was her only customer.
Atmosphere: 5
Food: 5
Service: 5
Ms. S
It's not that I had a particularly bad experience or anything, but just wanted to give a head's up that this location is drive through only, no indoor dining area at all. I found that to be a bit odd & inconvenient for those without a vehicle or for those may just want to enjoy their coffee & breakfast inside.But the cashier was polite & everything, and my breakfast was okay.
Grabbed coffee before heading back to Houston. Coffee was made just right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Grant :D
Don’t know why but like 1/8 of the time when I get a venti white mocha at this location it tastes watered down almost like a very weak hot chocolate. Also this morning I got a venti Carmel brûlée latte and a venti peppermint mocha that also taste very watered down, have not had this issue at any other location but seems to consistently happen at this one. Might be an issue with the coffee maker or someone messing up the recipe. Making this review in hopes of this issue getting fixed and will gladly remove the review after issue no longer happens.
Atmosphere: 4
Food: 1
Service: 4
shavonica johnson
Very cute for the holidays!!!
Food: 4
Salma Mohamed
Coffee was gross, had a weird aftertaste of dead children and ethnic cleansing????
Atmosphere: 1
Food: 1
Service: 1
Jeremy Rhea
Very good coffee
Erika Olvera (Lady)
I come to this Starbucks A LOT because I take my aunt lunch right around the corner from here. Today The attendant was Rude! I ordered my usual caramel crunch frappe, it was so watery, basically tasted like I ordered caramel water, I told her, she had an attitude when I asked if she could remake it. I then asked her the address to this location and she tried telling me it was the 3333 airport Frey address, that’s when my uncle said no it’s the 4080 address. I’ll find another Starbucks to give my business to. Highly disappointed today! I recommend u find a location more honest and one that takes pride in the work they’re putting in because of her I’ll find elsewhere to get my frapp at.
Paying more for less? If you opt for Light Cream on your favorite Cold Cream Brew, you're charged an additional $1.25. What else are we being charged for when asking for less or light? Why leave gratuity if they already took it?
jose herrera
Too expensiveClean placeService is not what you expect.
Atmosphere: 4
Food: 4
Service: 3
Timothy Kus
Wade provided unparalleled customer service and delivered great vibes!
Azucena Cabrera
No whip cream , bad serviceExpensive …7 Brew is
Atmosphere: 1
Food: 1
Service: 1
Noe Padilla
What an experience at this location!!! Order online; arrived at the location 20 minutes later, and was told the order was not completed. I was told 2 of the drinks still needed to be made. I waited and watched customers pick up their online orders. I didn't understand how my order was not completed since 2 of the 4 drinks were already completed and sitting by the window to water down. If 2 of the drinks were already made, then why were the other 2 taking so long, and they were all cold drinks. I asked and told that they are short hand however I counted 8 employees in this drive thu location. Two were sitting in a rolling chair, not sure why. After asking again I was ignored and then an employee named Imon slammed the drive thru door on my hand. Then the shift lead came to the window and was even worse. I told her that her employee slammed the door on my hand and was only able to say, oh. Didn't apologize or attempt to make it the situation better. After requesting for a refund, that also was hard to get. Once in the process of giving me a refund, she stopped to attempted to help another customer. I told her what are you doing, and that she needed to give me refund instead helping another customer. After being at the location for 35 minutes I received a refund. Worse service ever for a Starbucks that takes pride in customer service.
In this place there is no supervisor to check the drinks, I am a regular customer but the coffees are almost always half a glass.
I had ordered 2 chocolate chip cookies and when I got home noticed that I had 2 chocolate croissants the guy there when I got back was very rude to me even tho he had made the wrong
Atmosphere: 1
Service: 1
I was immediately and genuinely greeted by Hannah. She was so upbeat and friendly. Made my coffee exactly the way I like it. Kept checking up on me while I was there and made me feel like I was her only customer.
Atmosphere: 5
Food: 5
Service: 5
It's not that I had a particularly bad experience or anything, but just wanted to give a head's up that this location is drive through only, no indoor dining area at all. I found that to be a bit odd & inconvenient for those without a vehicle or for those may just want to enjoy their coffee & breakfast inside.But the cashier was polite & everything, and my breakfast was okay.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Butter Croissant, Breakfast Sandwich
Grabbed coffee before heading back to Houston. Coffee was made just right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Don’t know why but like 1/8 of the time when I get a venti white mocha at this location it tastes watered down almost like a very weak hot chocolate. Also this morning I got a venti Carmel brûlée latte and a venti peppermint mocha that also taste very watered down, have not had this issue at any other location but seems to consistently happen at this one. Might be an issue with the coffee maker or someone messing up the recipe. Making this review in hopes of this issue getting fixed and will gladly remove the review after issue no longer happens.
Atmosphere: 4
Food: 1
Service: 4
Very cute for the holidays!!!
Food: 4
Coffee was gross, had a weird aftertaste of dead children and ethnic cleansing????
Atmosphere: 1
Food: 1
Service: 1
Very good coffee
I come to this Starbucks A LOT because I take my aunt lunch right around the corner from here. Today The attendant was Rude! I ordered my usual caramel crunch frappe, it was so watery, basically tasted like I ordered caramel water, I told her, she had an attitude when I asked if she could remake it. I then asked her the address to this location and she tried telling me it was the 3333 airport Frey address, that’s when my uncle said no it’s the 4080 address. I’ll find another Starbucks to give my business to. Highly disappointed today! I recommend u find a location more honest and one that takes pride in the work they’re putting in because of her I’ll find elsewhere to get my frapp at.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Paying more for less? If you opt for Light Cream on your favorite Cold Cream Brew, you're charged an additional $1.25. What else are we being charged for when asking for less or light? Why leave gratuity if they already took it?
Too expensiveClean placeService is not what you expect.
Atmosphere: 4
Food: 4
Service: 3
Wade provided unparalleled customer service and delivered great vibes!
No whip cream , bad serviceExpensive …7 Brew is
Atmosphere: 1
Food: 1
Service: 1
What an experience at this location!!! Order online; arrived at the location 20 minutes later, and was told the order was not completed. I was told 2 of the drinks still needed to be made. I waited and watched customers pick up their online orders. I didn't understand how my order was not completed since 2 of the 4 drinks were already completed and sitting by the window to water down. If 2 of the drinks were already made, then why were the other 2 taking so long, and they were all cold drinks. I asked and told that they are short hand however I counted 8 employees in this drive thu location. Two were sitting in a rolling chair, not sure why. After asking again I was ignored and then an employee named Imon slammed the drive thru door on my hand. Then the shift lead came to the window and was even worse. I told her that her employee slammed the door on my hand and was only able to say, oh. Didn't apologize or attempt to make it the situation better. After requesting for a refund, that also was hard to get. Once in the process of giving me a refund, she stopped to attempted to help another customer. I told her what are you doing, and that she needed to give me refund instead helping another customer. After being at the location for 35 minutes I received a refund. Worse service ever for a Starbucks that takes pride in customer service.
Atmosphere: 1
Food: 1
Service: 1