Took guest from Australia for first time eating a American hamburger they loved it the look on their faces when they took their first bite of their hamburger said it all they were truly amazed by the hamburger great job Wendy's for the best hamburger in America.
Atmosphere: 5
Food: 5
Service: 5
Alejandro Porcel
Very nice and kind associated. Clean and cozy place.
danielabeltran14
I’m not one to usually complain, but the chicken in my spicy sandwich was DRYYYYYYY. It was so dry and tasted like old oil. I couldn’t go back as my lunch break was over. Will not be going back to this location.
Nicholas Meador
Online and the window says they close at 1 am but they said they close at 12. The manager was very rude about cause it clearly says they close at 1am online and the window
Atmosphere: 1
Food: 1
Service: 1
Claudia Brown
Very bad service, every time I come they make me wait and they parked me and forgot my order, they didn't give me the receipt because the printer doesn't work? What kind of manager runs this restaurant?
Atmosphere: 1
Service: 1
Nathan Whitehead
Twice now in the same month I went to their drive-thru. Ownership must have changed. Manager and employees are not the ones I’ve know to work there for years.They left me at the order box for a very long time. After ordering I noticed, after turning the corner, there were customers waiting in line at the windows with many more waiting for their orders past the window and in parking spaces.People working there are slow and rude. Never again!
Service: 1
Ashley Seelhorst
Parking: Drive through was ridiculous. Had a ton of people waiting on the side after they paid for their food.
Recommended dishes: Chili
DA MACHINE
Was raining heavily and no one would answer the drive-thru speaker. I had to go inside to pick up my online
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger
Breaking ABQ
Frustrated the service was slow they couldn't give me a receipt.
Atmosphere: 3
Food: 4
Service: 3
Makenna Bates
Awful customer service. Their "manager" looking girl had the worst attitude. They made me pull up to wait for my food when there was no one in line in the drive through behind me. I politely mentioned that and that I'd move if someone pulled up, and with attitude she told me to "pull up because regardless we're going to bring your food out the door" uhm okay attitude.
They keep messing up the orders. Second visit got passed up because they gave the order to the wrong person. Additionally all ketchup dispensers were empty with no way to get ketchup.
Atmosphere: 3
Food: 4
Service: 2
SSSAsian
Manager is coo coo, buddy had me waiting 10 minutes to confirm that it was my pick up order, asking me to show my ID when I'm only 16, and said I had to show something with my name on it to get my food. Bros a joke.
Service: 1
matthias rivera
They mess up orders a lot, and it took a while to get our food.Parking: Plenty of parking.
Atmosphere: 3
Food: 3
Service: 3
Joshua Stevens
I’d give this a 0 star if it let me, I ordered 3 bacon jr’s, a chicken sandwich and a sprite, (no meals). the order came out $21, they tried telling me that I had ordered a meal when I never did, and the order went down to $16, when I paid and got my food, the lady gave me a hard time for my Dr Pepper I ordered, the employees there are also talking with rude tone and disrespect, they are saying we’re crying over a drink even though we paid for our drink, our time and money ain’t free so yes I came for a drink and I paid, since they kept giving us hassle and wouldn’t let us get a receipt I left and I’m never coming back to this trash, also fix your employees attitudes.
Atmosphere: 1
Food: 1
Service: 1
Emilio Winborn
Love Wendy's but this was the worst customer care ever! I pull up and get asked "what you want". Bypassed it and get to the window to get my order and "here...here". Checking my order after receiving it and ask "why you still in my line". Regardless order was wrong and I didn't have the patience to go inside! BAD MANAGEMENT OVERALL!!!!
Took guest from Australia for first time eating a American hamburger they loved it the look on their faces when they took their first bite of their hamburger said it all they were truly amazed by the hamburger great job Wendy's for the best hamburger in America.
Atmosphere: 5
Food: 5
Service: 5
Very nice and kind associated. Clean and cozy place.
I’m not one to usually complain, but the chicken in my spicy sandwich was DRYYYYYYY. It was so dry and tasted like old oil. I couldn’t go back as my lunch break was over. Will not be going back to this location.
Online and the window says they close at 1 am but they said they close at 12. The manager was very rude about cause it clearly says they close at 1am online and the window
Atmosphere: 1
Food: 1
Service: 1
Very bad service, every time I come they make me wait and they parked me and forgot my order, they didn't give me the receipt because the printer doesn't work? What kind of manager runs this restaurant?
Atmosphere: 1
Service: 1
Twice now in the same month I went to their drive-thru. Ownership must have changed. Manager and employees are not the ones I’ve know to work there for years.They left me at the order box for a very long time. After ordering I noticed, after turning the corner, there were customers waiting in line at the windows with many more waiting for their orders past the window and in parking spaces.People working there are slow and rude. Never again!
Service: 1
Parking: Drive through was ridiculous. Had a ton of people waiting on the side after they paid for their food.
Recommended dishes: Chili
Was raining heavily and no one would answer the drive-thru speaker. I had to go inside to pick up my online
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger
Frustrated the service was slow they couldn't give me a receipt.
Atmosphere: 3
Food: 4
Service: 3
Awful customer service. Their "manager" looking girl had the worst attitude. They made me pull up to wait for my food when there was no one in line in the drive through behind me. I politely mentioned that and that I'd move if someone pulled up, and with attitude she told me to "pull up because regardless we're going to bring your food out the door" uhm okay attitude.
Service: 1
Restaurantji Recommends
They keep messing up the orders. Second visit got passed up because they gave the order to the wrong person. Additionally all ketchup dispensers were empty with no way to get ketchup.
Atmosphere: 3
Food: 4
Service: 2
Manager is coo coo, buddy had me waiting 10 minutes to confirm that it was my pick up order, asking me to show my ID when I'm only 16, and said I had to show something with my name on it to get my food. Bros a joke.
Service: 1
They mess up orders a lot, and it took a while to get our food.Parking: Plenty of parking.
Atmosphere: 3
Food: 3
Service: 3
I’d give this a 0 star if it let me, I ordered 3 bacon jr’s, a chicken sandwich and a sprite, (no meals). the order came out $21, they tried telling me that I had ordered a meal when I never did, and the order went down to $16, when I paid and got my food, the lady gave me a hard time for my Dr Pepper I ordered, the employees there are also talking with rude tone and disrespect, they are saying we’re crying over a drink even though we paid for our drink, our time and money ain’t free so yes I came for a drink and I paid, since they kept giving us hassle and wouldn’t let us get a receipt I left and I’m never coming back to this trash, also fix your employees attitudes.
Atmosphere: 1
Food: 1
Service: 1
Love Wendy's but this was the worst customer care ever! I pull up and get asked "what you want". Bypassed it and get to the window to get my order and "here...here". Checking my order after receiving it and ask "why you still in my line". Regardless order was wrong and I didn't have the patience to go inside! BAD MANAGEMENT OVERALL!!!!