I haven’t come here in a couple of months, but my family comes here every couple of months so our time is coming soon. I honestly really like Arby’s and I don’t know why people hate on it so much. That is why I am going out of my way to give this fast food restaurants, a rating, and as always, I want to say much love from Houston and the universe.Parking: great number of spaces for customersKid-friendliness: good for familyWheelchair accessibility: good accessibility
Their sign on the window doesn't have accurate hours and the management has been too lazy to fix it. When I got food before, it was half warm. that was over 2 years ago and they haven't improved
Jhosetta Trahan
Went through the drive-thru to try the fish sandwiches. They were alright. Of course I had to get the roast beef with cheddar.
One of THE sloppiest fish sandwiches I have ever eaten. The bread just fell apart with every bite I took, the cheese was only slapped on to one side of the bun so it got all over my hand. Just take it off the menu or make it better. The curly fires were hard and cold.
Food: 3
Tracy Pierre
I tried the brown sugar, bacon burger.. it was not good. I was already disappointed because I have had these before in the past and they were excellent. This time, the bacon seemed old and the brown sugar was not into the bacon. There were chunks of uncooked brown sugar, stuck to the bacon. Whoever was working the shift should’ve done an equality check.It was also a little too pricey .
Food: 2
Service: 5
Greg Glaser
The new fish and cheddar sandwich was good. It was bigger than I was expecting.There was a long wait, but I was there later than peak
Arby's does a great job with traditional meals (ie: Rueben, Gyro), and offers terrific coupon savings. But this location isn't close enough to our home—it's in an insanely busy area (ie: Walmart, Home Depot). Oh well...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Greek Gyro
Kaylynm Rodrigues
I ordered a simple Buffalo chicken slider through the drive through. I guess it wasn’t as simple, because I got 90% Buffalo sauce and 10% chicken slider. So as one who doesn’t want to get heartburn over a chicken slider, I went in to get it remade. I approached the counter and the guy working here was checked out mentally. I explained to him how my sandwich had a lot of sauce and politely ask him if I could get it remade. He then proceeded to say and I quote, “oh you don’t like a lot of sauce?”. To which I replied, “I like buffalo sauce but not when it’s more sauce than sandwich.” He said nothing. no apology or anything. As I am waiting to get it remade, the whole time the staff and kitchen are complaining. I can hear them. Then the best part of this interaction was when they finished remaking it. The kitchen handed it to him and he put it in a bag handed to me and just glared at me with no emotion and said nothing, absolutely nothing. It was awkward, weird, and quite embarrassing for this whole restaurant. If you do not enjoy customer service please get a different job! It’s ridiculous and I’m over it do better as humans. Not to mention I finally get back in the car, after wasting 20 minutes of my life that I will never get back and there were two cars that left the drive through because the staff, wasn’t taking their orders. The two ladies were yelling into the speaker to see if anyone was there. The staff was ignoring them. Honestly just ridiculous. I feel bad for the hard working staff that value their jobs, that have to be subjected to poor reviews because the rest of your staff doesn’t care. Again, DO BETTER. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Lael Portwood
We like Arby's a lot. Their sandwiches are of good quality and definitely tasty. Their milkshakes are so good!
They don’t kick out the homeless so be prepared to lose your
Atmosphere: 2
Food: 2
Service: 2
Benjamin Hobbs
Edit: They were a 1 star but now theyre like a 3.5 star. I've gave them another chance, and big improvement in their staff. Before it was an absolute staffing disaster. Seems like after a year and a half of not going there, most of bad folks are gone. Still too much screwing around behind the counters. There needs to be more focus on the customers standing at the counter.
Good place to have a quick
Atmosphere: 5
Food: 5
Service: 5
Great Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Food was goodBut it was too cold in the restaurant that half way are food got cold.
Food: 5
Quick service and the 1/2 lb. Roast beef sandwiche was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef Sandwich
I haven’t come here in a couple of months, but my family comes here every couple of months so our time is coming soon. I honestly really like Arby’s and I don’t know why people hate on it so much. That is why I am going out of my way to give this fast food restaurants, a rating, and as always, I want to say much love from Houston and the universe.Parking: great number of spaces for customersKid-friendliness: good for familyWheelchair accessibility: good accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly's Cheese Steak, Greek Gyro, Venison Sandwiches, Chicken Sandwich Combo, Potato Cakes, Loaded Italian, Loaded Curly Fries, French Dip, Apple Turnover, Classic Beef and Cheddar Burger, Roast Beef, Curly Fries, Market Fresh Sandwich Turkey Curly Fries, Medium Roast Beef, Roast Beef Sandwich, Sandwich, Good Burger 2 Meal, Half Pound Roast Beef, Double Roast Beef, Arby's Signature Sandwiches
Their sign on the window doesn't have accurate hours and the management has been too lazy to fix it. When I got food before, it was half warm. that was over 2 years ago and they haven't improved
Went through the drive-thru to try the fish sandwiches. They were alright. Of course I had to get the roast beef with cheddar.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef Sandwich
One of THE sloppiest fish sandwiches I have ever eaten. The bread just fell apart with every bite I took, the cheese was only slapped on to one side of the bun so it got all over my hand. Just take it off the menu or make it better. The curly fires were hard and cold.
Food: 3
I tried the brown sugar, bacon burger.. it was not good. I was already disappointed because I have had these before in the past and they were excellent. This time, the bacon seemed old and the brown sugar was not into the bacon. There were chunks of uncooked brown sugar, stuck to the bacon. Whoever was working the shift should’ve done an equality check.It was also a little too pricey .
Food: 2
Service: 5
The new fish and cheddar sandwich was good. It was bigger than I was expecting.There was a long wait, but I was there later than peak
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Greek Gyro, Curly Fries, Roast Beef Sandwich, Sandwich
Restaurantji Recommends
Arby's does a great job with traditional meals (ie: Rueben, Gyro), and offers terrific coupon savings. But this location isn't close enough to our home—it's in an insanely busy area (ie: Walmart, Home Depot). Oh well...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Greek Gyro
I ordered a simple Buffalo chicken slider through the drive through. I guess it wasn’t as simple, because I got 90% Buffalo sauce and 10% chicken slider. So as one who doesn’t want to get heartburn over a chicken slider, I went in to get it remade. I approached the counter and the guy working here was checked out mentally. I explained to him how my sandwich had a lot of sauce and politely ask him if I could get it remade. He then proceeded to say and I quote, “oh you don’t like a lot of sauce?”. To which I replied, “I like buffalo sauce but not when it’s more sauce than sandwich.” He said nothing. no apology or anything. As I am waiting to get it remade, the whole time the staff and kitchen are complaining. I can hear them. Then the best part of this interaction was when they finished remaking it. The kitchen handed it to him and he put it in a bag handed to me and just glared at me with no emotion and said nothing, absolutely nothing. It was awkward, weird, and quite embarrassing for this whole restaurant. If you do not enjoy customer service please get a different job! It’s ridiculous and I’m over it do better as humans. Not to mention I finally get back in the car, after wasting 20 minutes of my life that I will never get back and there were two cars that left the drive through because the staff, wasn’t taking their orders. The two ladies were yelling into the speaker to see if anyone was there. The staff was ignoring them. Honestly just ridiculous. I feel bad for the hard working staff that value their jobs, that have to be subjected to poor reviews because the rest of your staff doesn’t care. Again, DO BETTER. Thank you.
Atmosphere: 1
Food: 1
Service: 1
We like Arby's a lot. Their sandwiches are of good quality and definitely tasty. Their milkshakes are so good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly's Cheese Steak, Greek Gyro, Classic Beef and Cheddar Burger, Roast Beef Sandwich, Double Roast Beef
They don’t kick out the homeless so be prepared to lose your
Atmosphere: 2
Food: 2
Service: 2
Edit: They were a 1 star but now theyre like a 3.5 star. I've gave them another chance, and big improvement in their staff. Before it was an absolute staffing disaster. Seems like after a year and a half of not going there, most of bad folks are gone. Still too much screwing around behind the counters. There needs to be more focus on the customers standing at the counter.
Atmosphere: 3
Food: 3
Service: 3