Chick-fil-A

23860 Westheimer Pkwy, Katy
(281) 395-1114

Recent Reviews

Kathryn Payne

I’ve truly tried to allow this location to fix all their issues but to no avail. Nine of my orders over the last 7 weeks have been fulfilled via the drive thru incorrectly. The receipt is correct but the order is missing items. Left feedback multiple times via phone calls, and emails (app). Get a different excuse every time. Check your bags before you leave the drive thru, every.single.time.

Service: 1

Delmy Leiva

??????

Atmosphere: 5

Food: 5

Service: 5

Pleiades Talukder

it’s really frustrating how Republican organizations do funds horrible LGBT hating organizations and how they have a very specific audience that they are obviously catering to. I feel like they should be more inclusive and harmless people, because there are a lot of people in this world who are marginalized, and they do not hurt anyone, even though their lives are so disastrous and negative.we live in a scary world and I don’t understand why certain institutions have to make it scarier. There are better places, especially small businesses where you can spend your money and also I recommend going to a grocery store and cooking at home. It will be cheaper. As always, much love from Houston and the universe.Parking: good number of spots for chickfilaKid-friendliness: good for kids and familyWheelchair accessibility: good ramp

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mochi, Market Salad, Grilled Chicken Sandwich, Cobb Salad, Sunflower Multigrain Bagel, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, English Muffin, Grilled Chicken Sandwich Meal, Sausage Egg & Cheese Muffin, Chicken Soup, Chick-Fil-A Grilled Chicken Club Sandwich, Kale Crunch Side, Hash Brown Scramble Bowl, Dr Pepper, Grilled Nuggets Kid's Meal, Spicy Southwest Salad, Egg White Grill Meal, Chick-Fil-A Chicken Sandwich, Spicy Chicken Sandwich Deluxe Meal

Ryan S

wafer thin chicken patty in the sandwich and bland unsalted french fries that were half full.

Atmosphere: 4

Food: 1

Service: 5

Odulia Delgado

Always love to eat there, service has been good except for one day I had to wait over 35 minutes get my order. But other than that all good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich

Lisa Richmond

Isaac (I believe his name was) in the drive thru lane needs to use a better tone speaking. He was cooperative, but the tone/body language can be improved. Good food.

Jash

I came here this morning to pick up breakfast, in the drive through. I was surprised with how fast the service was. The two people outside were kind and were taking orders quickly Thank you Nathan and Sarah. To top it off my kids loved the minis chicken.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: English Muffin

Donna Miller

Always always outstandingKid-friendliness: They treat them and you like royalty!

Recommended dishes: Chick-Fil-A Nuggets Meal, Grilled Chicken Sandwich, Cobb Salad, Greek Yogurt Parfait, Chick-Fil-A Waffle Potato Fries, Chocolate Chip, Chicken Soup, Chick-Fil-A Grilled Chicken Club Sandwich, Nuggets Kid's Meal

Jourdan Benavidez

Ordered a catering tray of chicken nuggets for my son's birthday. Extremely disappointed with the nuggets, they were tough and tasted like they were cooked in old oil. I've had chic fil a nuggets many times, and these were by far, the worst I've ever had. Won't be ordering from this location again.

Atmosphere: 3

Food: 2

Service: 3

Steve Lee

A bit tire of missing minor items from my order almost most of the time and usually I do curb side pick up then off to work. I just picked up my order 15 mins ago and i didn't get any straw for my iced coffee. I understand missing something like I request that y'all don't do typically....still acceptable. But missing straw from a order with iced coffee? I already tired of submitting feedback thru the app....it's nice to get free stuffs but I rather leaving a message here so y'all can see it and improve on service.

meena Thiagarajan

Great service.

Atmosphere: 5

Food: 5

Service: 5

Maxula Alliey

Good food but what was excellent was the service and attention. It was exceptional!!!

Atmosphere: 5

Food: 4

Service: 5

Hannah Cole

Will try again.

Food: 4

Service: 4

Amy B

Use any location but this one. Every single time we come here they leave something off of our order. I have left a review before. We have spoken to managers and assistant managers and few care. We took a break from using this location as this problem has been going on for years. We recently started going again as we have 4 kids and this is the most convenient location. Tonight 1/26/24 we spoke to the assistant manager about our missing item and she acted annoyed and like she did not care at all. Use another location if you don't want to have to take extra time for your order to be accurate.

Atmosphere: 3

Food: 4

Service: 1

Melany Morales

So bad I went with my friend I got chicken nugget combo and a few hours later I had such a bad stomach pain I got stomach virus and my friend found airflow chicken leg in her sandwhich don’t recommend coming here and they didn’t give my friend a refund they just switched it for other food?‍♀️

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Waffle Potato Chips

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